Hi from Sportsbet!

I have sent you a PM. we can have a further discussion about your live chat experience via that method.
thanks!
Steve.

Hi 986S, 

Have you asked the question via our 24/7 live chat? If not, please contact us. email is fine too.. cs@sportsbet.io

Thanks and hear from you soon,

Steve

Hi SyGambler,

You will get the total free spins of both matches. One bet on either match this tournament will get you 10 minimum spins.
At this stage, the spins are combined, but we will pay out each match if both players progress to the finals and end up playing on alternate days.

All the best, its getting to the pointy end of the tournament now!

Steve

Hi SyGambler, This is the info I got back from our Devs :  transaction notification service is up now.

Short sharp and shiny, but I hope its working for you now. Thanks and have a good day.

Steve.

Hi guys,

We have a big weekend of sport ahead! Today we paid out 14 Free Spins for the OZ Aces promo. Djokovic is really carrying the burden here. Serena only hit 2 against Bouchard. Check on site to bet on the next matches which are due Saturday. It was good to see Sharapova get up over Wozniacki this morning. I don't mind Woz, but she has a shocking finals record and we really need Serena to be challenged at least once this Grand Slam year.
NFL bet Sunday Spin Monday is launched on site.. check it out!    Ive gone against the Kansas City Chiefs this week and picked the Patriots. I read somewhere that the Patriots are a good cold weather team! Im not sure if that is true, but it was enough to sway me to take the 2.30 odds.  

We have a decent network promotion in our Sportsbook Casino we want you to check out.. have a look at this!

Just play Raging Rex, Star Joker or Battle Royal on Sportsbet.io between January 18 and January 20, and climb the leaderboard!
Top 20 players will get prizes, top prize €500!
https://sportsbet.io/promotions/playngo-raging-weekend-rewards

Play your favorite games on Sportsbet.io this January and win an amazing cash prize from the mɃ 2,212 prize pool! :heart_eyes:
Just play your favorite casino games on Sportsbet.io between January 18 and January 27, and climb the leaderboard!
There are two leaderboards, so players of all stakes have a chance to win!
Top prize is 0,5BTC!   https://sportsbet.io/promotions/january-cash-leaderboard

We have a new Casino Promotions fella and he loves his leaderboards! will be something to watch here moving forward!  

Have a good weekend all!

Steve

Hi SyGambler, thanks for the contact. Lemme check with the tech guys for you. Back soon.

Steve.

Hi guys,

Just an update on the Australian Open Aces promotion.. Last time Djokovic and S.Williams played they had a total of 8 Aces between them    A lower than expected amount for sure. We guarantee to pay out a minimum of Ten free spins the following day regardless of the result, but we were certainly surprised!

Today, Serena takes on Miss E.Bouchard. If any of you follow Bouchard on Instagram she certainly had a pretty busy and fitness based pre-season and that may help her out today. I can't say she will win, but we have her at 6.00 currently and if she ever is to beat Serena, it could be today in the Australian Heat.

The match of the round, possibly tournament is being slightly neglected IMO .. Two former World #1's and regulars on the cover of a lot of magazines meet up tomorrow Australian time. Maria Sharapova vs Caroline Wozniacki are meeting way too early in the grand slam for anyone's liking, and we have Maria as an outside favourite actually may be worth a look! 

The NFL is near the end of the season, but our bet Sunday Free Spin Monday promotion continues on this week. Check out our promo page from Friday for more details!   

I've seen the promotional play for February and even though its a short month, it is jammed pack with free spins, free bets and a couple of new surprises so keep a look out! 

Its getting towards the end of the week so good luck on the punt this weekend and as always, we have our 24/7 Live Chat support ( in many languages) to assist anyone out if they have any problems at all.

thanks,

Steve.

Hi All!!

13 Touchdowns on Sunday the 13th?  Well, we couldn't leave Monday unlucky, so we paid all qualifying users 14 free spins on African Sunset for the NFL bet Sunday Spin Monday Promo. Even though we are at the end of the season, we are going to see this promo through until and including the Superbowl!

This week's LA Lakers/Bulls match with be the Shots for Slots promo match, and if I have to pay out 30 spins like last Wednesday, im surely going to cop a flogging from the boss!! I feel the "Defence -- Defence ' chant coming on.

For those who have not seen our promo page yet, we are running a Tennis Special for the Australian Open. Every time Novak Djokovic and Serena Williams serve a Ace, you get a free spin!  With both matches scheduled for Tuesday, im staring down the barrel of the biggest amount of free spins I have paid out.. far exceeding any World Cup promo I ran the other month.

Unfortunately and due to popular demand, we are not going anywhere.. we are in fact going to have an even bigger and more improved site for 2019 and I wish I could say some more but im a week early.
We have 2 very special product launches due for next week and we think these will be game changers!

for any more info, or any request/communication required super quickly, hit up our 24/7 live chat service and they'll do what they can to sort you out. Happy Monday all.. and roll on next week!

regards,

Steve.

Hi,

This matter is being dealt with between the appropriate department and the customer concerned. We won't be making any further comments here in a public forum. thanks guys. Steve.

Hi Guys,

Site back up and running, happy punting!

steve.

Hey Guys,

Site is down at the moment, our techs are looking into it urgently. Everything is safe.

thanks,

Steve.

Hi Guys,

I have some excellent promotional news for you all..

Have you been following our NBA Slots for Shots campaign? well, if you have.. 30x 3-points were score last night in the Celtics/Heat game.. that the record for us this season with 30 spins being paid out right now!
Me =     Boss = 
Anyhow, keep an eye out next week as we will run this promo again on Tuesday evening

The season-long NFL Spins for Touchdown promotion is still running.. even through the final series. This Sunday afternoon sees the Patriots/Chargers and Saints/Eagles fight it out and for every touchdown scored in these 2 games, you will get 1 free spin on African Sunset Monday morning. This has been my favorite promotion this season. I wasn't big on the NFL until this year and I have certainly learned a lot! Looking forward to the Superbowl later this month already. 

For the Soccer fans, we have a price boost available on every AFC Asian cup match for the duration of the tournament! It lasts until early February so if you have missed out, there is still time!

By the way, is there ANY Cricket fans here? Cricket is certainly growing around the world and in Australia at the moment is the KFC Big Bash. A limited overs format of the sport for those who don't know much about it can sit and watch for 3 hours and the game is finished! We are running a promotion on every Women's and Men's match being played this season! You have until mid-Feb to check that one out too!
^^ The men need to watch themselves as the Women's standard of Cricket is vastly improving! lift your game lads!

Tennis- The first Grand Slam of the year kicks off in Australia on Monday with all the big names in action! Some super interesting first round matches will no doubt cause some major upsets me thinks.
We are launching a massive free spin campaign over the weekend, so check out our promo pages for more info in the next day or so!!

Keep an eye on our Promo pages at all times.. we regularly update and try to mix it up as much as possible!

Have a good one and Ill be back soon!

Steve.

Hi fuadiktaksi,

With regards to your issue, our compliance team has been in touch with you and we are committed to assisting in the appropriate manner, however we cannot comment publicly on individual user's account. We have the match itself under review and we have returned your deposit.
Should you have any queries or comments, please get in touch with our compliance team.

Regards Mark
Sportsbet.io Team

Hi fuadiktaksi,
With regards to your issue, our compliance team has been in touch with you and we are committed to assisting in the appropriate manner, however we cannot comment publicly on individual user's account. We have the match itself under review and we have returned your deposit.
Should you have any queries or comments, please get in touch with our compliance team.
Regards Mark
Sportsbet.io Team

Hey guys,

Thank you for all of your comments, feedback and sharing of your great wins!

⚽Tonight sees the return of the UEFA Europa League with big teams like Lazio, Arsenal, Celtic and Chelsea all in action!⚽

🏀The Euroleague returns for a huge night of basketball action! 🏀

🥊 This weekend sees the return of boxing with Saul 'Canelo' Alvarez taking on Rocky Fielding so make sure to investigate our markets on that too! 🥊

Should you have any queries or comments, don't hesitate to give us a shout at cs@sportsbet.io or say hello on our Live Chat.

Best,

Mark
Sportsbet.io team

Hi twochopstick,

Thank you for your comment.

You mentioned that you have no idea why your account was flagged - please contact our Player Safety and Assurance Department and we will be more than happy to further clarify the situation!

As I am sure you can appreciate, we cannot publicly comment on any one individual's account however we invite you to contact our above department via the same email to gain further clarification on rule 5.6.

It is important that should you have any queries, the relevant team is contacted to ensure that any misunderstandings are cleared up quickly!

Thanks again and we look forward to hearing from you.

Best,

Mark
Sportsbet.io team

Hey guys,

rdbase - thank you for your feedback. Our tech guys have said that everything is okay on our side. Could you email cs@sportsbet.io with your issue? Our support team will do our utmost to assist you with anything and everything that they can while you continue to have this issue.

Muxen5 - thank you for your post. We are currently settling this with our service providers that assist us with odds and settling. Rest assured, we are actively working on that now. Should you require anything urgent, please contact our live chat and we will help you with anything and everything we can while we settle this.

Thanks!

Best,

Mark
Sportsbet.io team

Hey rdbase,

Thank you for your message! I have checked with our customer support and we have received a query or two about the speed of our site. Therefore we have raised it with our tech guys and hope to get it sorted ASAP!!

Thanks!

Best,

Mark
Sportsbet.io team

Hey guys,

With reference to the spins promotion and our 2 x Price Boosts, please visit sportsbet.io .

Best of luck with your price boosts! Will someone win more than last night's winners...? We will see soon!

Best,

Mark
Sportsbet.io team

Hi folks,

barbaron - Thank you for your message! Our eGaming License is absolutely up-to-date. Thank you for raising this issue though, as it is important. The validator link refreshes every day so make sure that the date on the validator is up-to-date. The best way to check our gaming license is to click on it from the footer of site here: www.sportsbet.io .

We value our integrity very seriously and we are more than happy to clarify any issues. Thank you for helping us clear this up for users .

Any queries or comments? Please contact our Live Chat or cs@sportsbet.io team.

Best,

Mark
Sportsbet.io team