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Hey guys,

The dev team is working with an odds provider to have live betting back up. Unfortunately I can't provide a time-frame for when it will be up but we really do appreciate your patience while we work on this.

Thanks!
Cal

Hi All,

As the 2016 Summer Olympics kicks off, we want to update our bettors on our Olympics Odds Policy.

Please note that due to the nature of many 2016 Summer Olympic events, Nitrogen Sports will be offering a restricted selection of odds.

For example, for events with 2 or more clear favorites, bettors will be able to select Moneylines on their gold medal pick. Event winners falling outside of the given options will be graded as a loss.

For events with only 1 clear favorite, bettors will be able to select Moneylines on a gold medal win/loss basis. Event winners falling outside of the given options will be graded as a loss.

Please check our wagering pages to see lines of individual events.

If you have further questions, please contact marketing@nitrogensports.eu.

Thanks for the concern about our skype account but we have been in communication with each other at this point and are working towards a solution.

Hey, this is Mike again,  I want to apologize again for how this has been handled and will personally become your host and work with you to get this resolved once and for all.  Please either email me at marketing@nitrogensports.eu or add me on skype: ‘nitrogen.affiliates’ and we will get a solution in place that works for you and our security teams.

Look forward to hearing from you soon,
Mike

Hey jtp1109,

There appear to be no restrictions on your account at this time. You are welcome to email support@nitrogensports.eu or submit a ticket with any specific requests.

Thanks,

We would like to shed some light on the recent posting by jtp1109. 

The user in question has been a loyal member of our site, and a very highly valued one, for some time. Recently our securities team introduced a new measure which places TEMPORARY locks on any account that has received large credits in the past 24 hours. This measure affects every user the same and is activated any time a credit this large is given (whether as a bonus, payout for a misgrade, bounty, affiliate payment etc.).

As one of our highest volume players, and somebody who would be impacted by this change in security policy, this user was notified of the changes immediately. We fully understand that this may not be the most convenient arrangement for users, but do view it as necessary to ensure security. The fact of the matter remains very few sportsbooks even come close to the flexibility we offer, especially in circumstances such as this.

We apologize for some initial miscommunication with our support team: as mentioned, the 24 hour lock is a relatively new measure, and accounts can be locked for many reasons. All team members are fully aware of the new security measures and we hope there won’t be any further miscommunication on the issue.

The account being unable to withdraw prior to his credit appears to have been as a result of the unconfirmed micro-deposit on his account. Unconfirmed bitcoin has not yet truly arrived at its destination, and our system cannot, therefore, allow users to withdraw bitcoin that hasn't been confirmed 100% as being in our wallets yet. These micro-deposits did not come from Nitrogen as claimed by the user; we have never, and would never send bitcoin to a user via deposit. For any such credit we use our own internal system. This can be corroborated by the fact that none of the wallet addresses sending these transactions belong to Nitrogen.

All in all, this amounts to an unfortunate misunderstanding with a long-time and loyal user. Unfortunately, due to the sums of bitcoin he plays with, he has been somewhat inconvenienced by a security policy which most users will never be affected by. This policy has been made clear to him on multiple occasions, by multiple members of our support staff, and at these times he has been given alternate options to aid him in avoiding what has been, for him, a frustrating process. Each time he has declined our offer. We have not seized or debited funds from this user, but rather was crediting him. At the time of this posting he has been notified via support and his account is open and unlocked and he is welcome to do as he wishes with his account and balance.

Although we cannot share account specifics, which have not been publicly aired by the user in question, we hope that our response provides some insight into this unfortunate situation and sheds some light on our perspective.

Thanks,


Mike
Marketing Manager, Nitrogen Sports

We did have an issue earlier that a few users experienced, if your balance is not updated/correct at this point, please contact support. 

Mike

Hey!

The lines on Bitcoin Price futures typically come down each day around 6 or 7 PM EST. They should be back up tomorrow morning.

Calvin

No problem! Hope you enjoy it.

Calvin

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Hey Ralle14,

You can receive more than one free bet from this promotion by completing different challenges. There is a minimum risk amount associated with each challenge, therefore you can't use a free bet to enter another promo. If you have additional questions about this promo, feel free to PM me or email marketing@nitrogensports.eu

Thanks!
Cal