Well, indeed I agree with you. The IntenseCoin team screwed up and they can not admit this.

According to Slack support team, the usernames have been replaced by the display names. This has happened since September 2017 and those who have signed up in Slack after that date do not have any Slack username but they have a Slack display name (which is what was formerly known as username). I can provide evidence about it. Officially coming from Slack.

The IntenseCoin team have disqualified a lot of people since they do not accept this official principal!!  They believe that the username in Slack is something different. According to the IntenseCoin team, my Slack username was my email ID (the email that Iused to sign up in Slack). This is totally incorrect. Therefore, I inserted the correct information in the form but the team disqualified me (and many others) since they believe that the username is something different (which is not!).

I don't know if they took this action by scope or not however the way they have handled all this and the ignorance they have shown is very bad and shows much of unseriousness.

If you still do not understand what I am saying, I am sorry. I have also contacted the Slack support team and I know very well the story inside-out and I do not care about the coins. But my IQ has falled down to zero with the excuses I hear from these people.

Below is their reply on Slack. Totally disappointing all this and probably the worst experience from all the airdrops I have participated so far.

ThePigwee
@nicholasgr the airdrop has finalized and all rewards have been paid out. If you missed the airdrop, and it was for this reason, I sincerely apologize. Since payments have been distributed already based on a set amount, we will not be making any additional payouts. I know it’s upsetting, and I understand why you are upset. All I can say is I am sorry that you missed out.

LOL! They are joking probably. We have complied with the rules. If they believe that the username is different than the display name and they dispute also what Slack officially says, they are invited to give specific and serious information. Otherwise, they are arbitrary withhold payments by violating the rules. And of course we will not let it go. If they believe that the case will be settled in a couple of days by ignoring this issue, they are simply mistaken.

Dear valiant, it looks like we have completed the Slack username correctly as requested by the form that you mention. However, it looks like that the IntenseCoin team is confused of what a Slack username is and the verification process that you followed was not correct. Please check my above messages with the official response from Slack along with the contents of their official webpage which defines that the username is actually the display name. Therefore, all of us that we have properly completed the form with our username/display name, we are looking forward for your necessary actions. Thanks.

They were asking for the Slack username, we provided our Slack username and they considered our participation invalid since they used an unknown username (no one knows how they found it and why they consider it as our username) to make the validations! wtf ?!   At the same time they did not disqualify those who did not like their facebook page despite the fact that the initial post of this thread with the Xmas airdrop is asking for same.

After the response from Slack support showing without any doubt that the username is actually the display name, awaiting a better explanation from the IntenseCoin team.

Also I have contacted Slack. Please see below their response for your reference. I can send a copy of the original email if required. It was clearly a mistake to withhold payments due to the Slack username validation since apparently the team used wrong criteria to validate.

Hi Nicholas,

Thanks for getting in touch. Slack introduced display names last year which took the place of usernames. Display names allow users to choose what their teammates use to @mention them. Some users may still be able to view their old username here from before these changes were introduced. https://slack.com/account/settings#username

Please note however your display name is what users use to @mention you and I can see your display for your profile is@nicholasgr

I hope this information helps and if you have further questions please do let me know.

For the avoidance of any doubt whatsoever, please see below from the official website of Slack which says that the username is same with display name. So it is now even more clear that it was a mistake of the IntenseCoin team to disqualify a lot of people from their airdrop due to the Slack validation. Awaiting to follow the rules of their airdrop or otherwise explain us the reason that they do not follow same.

https://get.slack.help/hc/en-us/articles/115004846068-Slack-updates-and-changes

Quote

Display names and @mentions
Now that the Slack app is available in other languages, display names (formerly called usernames) can support spaces, capitalization, and non-Latin characters. To get someone's attention, type the @ symbol, then simply select a name from the list. Change your display name or dig into @mentions for more.

Unquote

The people achieved (this is an achievement!) to distribute 2.5 million coins to less than 600 people!!!    So they can not accept their fault now since they will have to pay for it.

I really cant understand them. What to say... I really want to hear where is this slack username located in my profile since i can not find

Indeed. What they say does not make sense.

I have not yet found the username in my profile. Maybe I am blind. Did you find it anywhere in your profile???

Ok however my Slack profile does NOT have anything referred specifically as "username" therefore there was not any chance to add the "username" that you expected in your airdrop form. And I consider my display name as the username. If you believe otherwise, could you please advise where is the username located in Slack (at least for those who signed up in Slack after September 2017)? Since i have not yet managed to find it anywhere in my profile.
Also not leaving because did not receive an airdrop. Just because i believe you are not fair and because I believe that if we can not organise a simple airdrop of 1,000 people properly, how can we organise more serious issues? And it is more than clear that all this mess was created due to faults on behalf of the IntenseCoin team. Even the way that the team has handled this issue after its completion is not satisfactory to my opinion. By the way if you had just published your excel file a couple of days earlier, all issues could be properly addressed especially those which are not due to our fault. Also the number participants should count only among those who qualify. For those who did not qualify (according to your strange criteria) their participation is considered anyway invalid. Therefore either you should distribute 2.5 million coins to 1,000+ people or 1 million coins to those 500 people you considered as valid participants. What you say that you did does not make any sense at all and it is not fair at all for anyone!! You accept that the participants are more than 1000 but you pay only less than 600 of them due to reasons that noone can really understand! Really sorry to say but this is totally unreasonable wether you see it or not. I am waiting to hear where I can find the "username" in my Slack profile, otherwise I will assume that the airdrop payments were arbitrary withheld. Thanks.

P.S. We are not silly. The 565 who qualified either provided a discord username which is straightforward or had a Slack earlier than August 2017 or their email ID was same with their Slack username/display name. All others did not qualify since, as you say, you were expecting to see a username which does not exist. Waiting your advice about where is the "username" located in Slack profile.

Oh well!! Since all this is really tiring guys, It looks like we should say "well done" for your mistake (which you do not accept!) and pass it on!! If we can not organise properly a simple airdrop of 1,000 people, it looks like a big problem for the team. And did you really distributed 2.5 million coins to 500some people when up to 1,000 people it was 1 million?!   Amazing!!!   Well done again!!!   Goodbye!!!

P.S. "Issues with payout? Contact an @Intense admin". You should have better missed this, if you were not willing or able to help!  

P.S.2. it is not about the 1000 or ...3000 ITNS that we missed without our fault, it is all about that we feel stupids with the excuses we heard from the Intensecoin team and the time we wasted....

P.S.3. You still say that your airdrop form was requesting for Slack username and we provided something different. Well I will say it again since the other times was not clear probably. There is NO such username in my Slack profile. There are ONLY a full name and a display name, since as advised in the link which I uploaded above, the usernames in Slack were phased out since September 2017 and all users who signed up after that date have a display name. There is also a user ID (not a username) which are 4-5 random letters (and again not the one in your list). But there is NOT a username. THERE IS NOT! THERE IS NOT! I dont really know what you considered as username (which in my profile does NOT exist) and i dont care if you fail to understand this simple point. Probably you have disqualified all people who signed up in Slack after September 2017 (!!!) unless their display name was same with their email ID and for this reason the successful participants were less than 50% (!!!!!!!). Amazing that you do not (want to) understand!

Allow me to say that what you are saying is misleading. First of all Slack has removed "usernames" for long time now and they have replaced with display name. There is not any such "username" in slack any more and you can make your research (for easier reference please see here: https://api.slack.com/changelog/2017-09-the-one-about-usernames ). I am not sure what information you have used to extract and verify but what i know is that if you look into the airdrop form, you will find the display name with which you could verify if we are members of Slack. If Intensecoin team did not want to offer airdrop for more than 500-600 people, you could probably add more criteria so as to minimize the number of people you will pay out. Situation is very clear for everyone and your excuses are disappointing.

By the way, what you have extracted as my "username" is nowhere in my profile (can not understand where did you find such information!!) and when you search in slack directory with the "username" you have extracted, it finds zero results. However if you search the directory with the display name (the @name I inserted in the airdrop form) which is the proper username in Slack nowadays, it gives the proper results. I can not write it clearer than this, i believe, so am really sorry if you guys cannot understand.

Agree. So to SUMMARISE, the problem is that:

What appears as Slack username in the excel file of IntenseCoin is NOT the Slack username (display name) BUT our e-mail ID which we used to sign-up to Slack. So there is inconsistency since basis the e-mail ID one can not verify neither our membership in Slack nor our membership in airdrop since we completed the form with the Slack display name and not with our email ID. This will not be an issue only for those who used a display name in Slack same with their email ID. Apparently this is a mistake from the IntenseCoin team and can not really understand how did they extract our email IDs as the Slack usernames!

Thanks guys at least we identified the problem. I also initially thought that I had changed my username since I saw my email ID in the list, but finally it was not the case as it seems. They just extracted the usernames somehow that gave them our email IDs which were not our Slack usernames. Hope they will look into it further.

Mate, I have the same issue. I searched all over the excel file and found that my username is not in there despite the fact that I have been a member since January (10000%).
The strange thing is that there was an other username in there which i use in some cases and which is also the ID of my email with which i signed up in Slack (but it is not my current Slack username; at least what I consider as my username). So the only I could initially assume is that I changed the username after the airdrop form was sent.

But now that I read your message I am not sure if this was the case or there is any other tricky point with Slack or with what they mean as "username".

Probably they use other information to verify than what we completed into the airdrop form.

Please check the relevant sheet of the excel (with the usernames) if your username is there. If it is not, please check if there is in there the ID of your email. For example if your email was ABCD@gmail.com please check if there is any ABCD in the list with the usernames. So we can understand if we face exactly the same problem.

P.S. the fact that 53% of participants seem to have failed with the criteria, is alarming.
P.S.2 It would be nicer to post this list before the distribution so as to solve any unimportant inconsistencies....

Not a problem, understood. However the display name in slack can change at any time and it is not impossible to happen if there is a time gap of months between the day we send a form and a day that it is processed. I even do not remember if I changed it before or after the submission (even I am not sure if I changed at all). I just guessed this may be the reason since I saw a username that i usually use (and which is also my email ID) in your excel file. Also it might be easy to verify since i provided all information about the usernames i referred to and you may check with the airdrop form and Slack, but not appreciate the fact that it was probably my mistake, despite the fact that it is very disappointing not to earn the airdrop while I have followed all requirements..... Thanks for your time anyway

P.S. also in my PM i advised the exact case with the usernames and also sent a copy of the email confirmation from Slack, so it might be easy to verify with the airdrop form.

EDIT: It finally seems that I had not changed username after the airdrop form but there is a problem with the way that verification took place.

Thank you for the update! It looks like that I was rejected with the reason that "my slack/discord was not found". Probably there is a mistake here since I have been a member of the IntenseCoin Channel in Slack. Probably the fact that username in slack can be changed at any time is the tricky point there (I changed username after the airdrop form was sent). I have contacted you also in Slack with all details. Hope it can be resolved. Thanks in advance.

Good idea since even a typing mistake is not difficult to happen.

Thanks for update. Regarding Slack/Discord, could u pls elaborate if there was any usual point of mistake (like was with privacy settings in facebook)? By requesting the slack username, we had to insert our "display name", right?