Relatively new to the site but I like it.
Of course I can be a better judge when the real sports section opens up!
Im currently betting on esports and I like the market, games are up early, odds are fair and the grading is quick!
I will be using it as my main sportsbook!
You do not have to like a website with everything in it as well. You can for example like the website itself, but hate the management if you want, or you can love the team, but you think website could get some improvements, you may like the features and the code but hate design. Basically you can find a lot of stuff you can both love about stake but also hate about as well.
I am known to be disliking the work symphonized given for example and said that probably a million times already, dude comes in here everyday, posts race information, leaves and literally gets paid for that, I am 99% sure there could be a bot made for that. Whenever we discuss something important, he simply ignores it and not even respond unless it is something positive. I assume he tells the discomfort to other team members so not like he does nothing but he doesn't tell us this so it looks like he does nothing of value for stake.
I'm actually a woman and thank you for your feedback.
Besides that i can tell you that i don't answer / ignore the complains because it's not my department to answer them and i have no information regarding such situations (you can check my title: Brand Manager, not Support or someone that should solve your issue).
The only thing i can do is advertise, keep the topic alive and see what the community hates / likes to get as best news and that's it.
Complains are always forward to my superiors either directly to Edward or the Support team.
Sometimes you might notice i don't have to answer since the Support team does that for me just like Micro or KatarinaS
I hope i have clarified your doubts and thoughts.