I also noticed, and it is sort of irritating, that when playing on the poker client and I click on texas hold em, then on tournaments and then my account...etc... it pops up another window instead of just loading it in the one I have open.  Eventually I get 6 or 7 windows open and it gets hard to navigate through.  Perhaps an option to always have it load in one window or something like that.  I also had it one time while in a tournament, when I had two windows open one for tournament and one for ring games, that I couldn't close either because I was in a tournament.  Just something that may simplify it for people.  I understand that these things can take a while to recode and what not.

BA doesn't seem to mind as they are calling it a theft and Bobsag3 is now pursuing legal action against you for theft, I would think now would be the optimal time to save face before this spirals too far out of control, and you get brought down in a legal/bad press tornado.  Also BA doesn't really care about the privacy of their clients as you claim they sell them to third parties, so it really is past protecting and respecting clients.

Personally if you are using AM chips, I don't want you to go down as I own their stock, so I am rooting for you here, but you got to give us something to work with and unfortunately saying it was private and not releasing any info doesn't help your case because BA is saying you stole them.  Now someone is lying here (I still believe it is BA), but privacy concerns are being had by everyone on that list.

I like Dogie's approach about showing him and having a trusted third party verify the information, but you should also have Bobsag3 review this as well. (actually you do owe it to people whose address is on that list as they were illegally sold to you, so providing information is really a must here).  If the payment was also made in bitcoin, you should show the transaction on the blockchain as well, if it was a bank transfer then screenshots please.  There should also be email records and anything else incriminating against BA for illegally selling people's records to you/others.

Like I said, I am on your side, but you will have to show some proof of your claims and hiding behind the facet of protecting your clients won't help you unfortunately.

Plus, if they are selling email addresses, who is to say that they aren't selling names, addresses, credit card numbers, date of birth, etc...

This is a real safety concern for individuals who have ordered through them.

Could you please provide some proof that this is the case?  It seems BA has told Bobsag that the list was stolen and you are saying otherwise.  I am not blaming you by any means at this point (and BA's track record would suggest that it was sold and they are again lying), please know that, but any information that you can provide would be helpful to figure this out.

OK! If you really want to make it right by your customers, then start by answering some simple questions, I will try to keep them very to the point that should require short concise answers...

Quote
We have always been upfront and never lied to our customers. We always kept them up to date with what is going on.

Why, when it was less than two months until February 28th, did you state numerous times that you were on track to meet your shipping targets, knowing full well that no tape out process has begun?

That is one instance, there are others that I or others could easily find.

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We are currently improving in every way and will be trying to make up towards our customers during the following months.

How can you justify, making it up to your customers in the coming MONTHS?  Your chips are already behind other manufacturers, and are only getting more outdated with each passing day.  The X-1 comp is already practically worthless, and the X-3 is approaching that point.
Do you honestly believe that any single customer will make back the bitcoin they spent on your machines?  And if so, please detail out how and why you think that?

Quote
Most of our customers are entitled to be upset for this delay but we think the garbage going on in this thread is unacceptable and must be pruned.

Please point out where any person has lied or spread falsities about your company (besides yourselves).  Everything I have said is absolutely true, and has been based on either your actions or what you have said.  So I am unsure as to what, "garbage" you are referring to.

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The reason why we've tested on live pool is that cgminer --benchmark is buggy: reports the speed wrong (1.4Thash on X3) and does not turn on the SPI leds to confirm that the miner is working properly.

First time you have said this as an explanation.  Sure doesn't sound like the, "We always kept them up to date with what is going on." spirit.

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There are about 5 people flooding this that consider themselves to represent all our customers.

There have been many many customers of yours who have contacted me asking about what lawyers I have talked to and asking my opinion on what they should do.  MinerSource is so bled for cash that they are knowingly breaking the law in an attempt to stay alive by not sending out more refunds, because so many people have requested them.  I would say the proof is in the pudding so to speak.

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We have contacted them in private messages to check what is the status of their order and they have indeed been unable to provide us with a valid order number which led ourselves to believe that at least one must be funded by one of our competitor.

I have previously stated that I ordered through MinerSource and have since gotten a refund for all of my orders.  I am very happy with them, and commend them in putting up with this situation.  As previously stated, I did have an order with you, you screwed me and many others.  I am still unsure what, "competitors" you are referring to, as the real ASIC manufacturers laugh when they hear BFL or BA.  Also, why would I tell you if I had an order still pending with you guys?  You have threatened to without compensation for people who questioned you in the past, I can only imagine what you would do to my order that is still with you.

Here is a chance for you to answer some real questions from your customers.  I doubt you will, and will opt to run and hide and delete my post (which I will repost), but regardless, your, "apology" (which is another reason I am pissed, because until that post, you have never once taken credit for the failures of this venture, its always someone or somebody else), doesn't mean much without action.

Quote
Quote from: btcminer84 on July 30, 2014, 08:15:08 PM
Quote from: blackarrow on July 29, 2014, 07:11:24 PM
We have always been upfront and never lied to our customers. We always kept them up to date with what is going on.
This are two lies!

You told me via PM "we'll ship it to you shortly." on May 15, 2014
https://bitcointalk.org/index.php?topic=294197.msg6747280#msg6747280

Today is July 30, 2014: NOTHING HAPPEND. NO X3 Shipping. NOTHING!

There you go BA, someone you have verified as a customer, outright showing a lie coming straight from your account.  Care to make a comment?

My apologies to everyone else, but BA keeps deleting posts, we need these here for future generations and for reference.

Well I have asked time and time again, what has BA actually done?  They have told us that the chip was designed by a group at I think it was Versilicon then sent off for manufacturing.  The backplanes had to have other teams come in to fix the issues because BA wasn't competent enough to even do that.  They have outsourced every single other part, so basically, there only job has been to receive units, write software, assemble, and ship.

Now they have said, there are many factories around that they can use to assemble, and yet, this has been a total shit storm as they can't seem to get it right.

Receive parts, it has taken at least 5 different LCD companies and who knows how many companies to get the case designed (still never figured out what happened to the plastic ones).  Then power supplies have had major screw ups, and apparently, now the control board (which I guess they didn't even design) isn't right.  Sure doesn't sound like they got this part right.

Write software...well, look at past posts.  They have continuously said that it will take "x" number of weeks to have whatever piece of software written.  Units ship, and software is buggy, things don't seem to work properly, and the "surprise" which apparently is just being able to daisy chain them together (which is worthless since they didn't tell us this and anyone expecting any number of these units probably already has the infrastructure in place to handle multiple units.), still has not been released.  So they can't even write software in a timely manner.

Ship...Don't even need to write anything here as I think it is pretty self evident they have fallen flat on their asses on this one.

So, that leaves customer service as what they are actually doing.  I think their customer service can pretty much be classified as a joke at this point.  You have a known criminal running this shady operation, and doesn't have anything better to do than counter legitimate questions with nonsense on these forums.

So I would have to say, that everything about BA has been a fail.  They can barely assemble a device, much less a properly working one.  I must agree with Dogie on his "F" rating of this failure of an endeavor.

Oh and BA, you keep asking me to stop and go away.  Well you must not have read my terms when you accepted my order.  They clearly state, that in the event of nondelivery or utter incompetence on the part of the manufacturer, I am entitled to do whatever I want, as long as it doesn't stray from the truth, in calling them out as much as necessary, up until a time that I am either satisfied or paid a bribe of 10 bitcoins.  Now obviously, it is much more cleaner than that, but you get the gist.  So I wish I could go away and forget you stupid asses, but since we both must abide by our ToS, it just doesn't seem like I am able to.

Good morning (I assume its your morning about now), I hope your chi isn't too effected by the utter shit storm you have created for yourselves.

XBTec has openly stated that they bought the mailing list from BA.  Now this is either true and BA is even more worthless scum than we initially thought or it isn't and XBTec is BA under a new name.  Either way, this should easily be enough to warn anyone from ordering from either company.  The ethical conflicts here are priceless.  Just imagine how much money BA made selling your email address to a third party!  I bet it was in the tens if not hundreds of thousands of dollars.

BA, what about the privacy clauses in your ToS?  So you can simply disregard them anytime you feel like it, but if someone else tries to you start calling names and playing the tough guy act?  What pieces of shit you are!

Dogie, I would ask that you re review BA in your manufacturer trustworthiness guide and add this new piece of information into their score.  Violating own ToS as well as privacy acts of almost any and all countries out the ass.  Possibly setting up a new company to hide behind because their old name is now synonymous with shit.  Not even BFL has stooped low enough to sell email addresses or hide behind a different company name.  Isn't it sad when your name is now below BFL?

Also, if they are willing to sell your email address, imagine what else they sold about you?  They have your address, name, credit card info if you ordered that way.  It is fairly obvious they are strapped for cash and are trying by any means necessary to get some for another run of chips.  Think what other information they will sell behind your back about  you!  It is sickening.

Should be pretty easy, provide some customer support, lol!

This XBtec account already seems to have some marks on it for failure to pay signature campaigns.  Signature campaigns haven't really been BA's style, but not honoring by paying is right up there alley.

Is there a reasonable explanation as to why customers who ordered with Black Arrow (and claim to have only used the email address for their order), are getting advertisement emails sent to them from XBtec?

I was going to suggest if you registered on ecointalk, better go check my alternative email address I used there.

So now on top of their utter incompetence and failure, one of two scenarios is happening...

One, either they have sold your email to a third party company, which they probably made a lot of money on as a targeted list of emails associated with people who they know have purchased bitcoin miners, will be pretty expensive.
Or
Two, they have spent the last couple of months developing a mew company/brand as anything that has to do with BA is synonymous with fail and utter incompetence.  They have developed slightly different looking cases and are trying to sell products with the same specs as the X-3 to you.

Either way, Bobsag you need to confirm as to whether email addresses from purchases through you have been given to BA?

I honestly can't remember what the warranty even is?  what does it cover, what's the length? Is it transferable if the unit is sold? How is it handled if bought through a third party?

Especially when you start to add up how much they probably made off of self mining with customer equipment.  Remember, they have had chips for over 2 months now, you really think they were just sitting there doing nothing?

Address: 1MjYQ25joLFp2HfnwwmYJ3B2qFJeEEcpbe
1172 posts
Hero Member
Renew for another month

Looking for a coupon for the S3, if you have one I will pay for it. First PM with a reasonable offer gets the deal.

I know, I just enjoy reminding BA of how much of a failure they are.  Their miners are worth less than a quarter of their original purchase price, and they don't seem to care about how much they screwed everyone over.

You might want to rethink the bolded portion.  You paid close to 400 dollars for this equipment and it is currently worth about $100.  So you really want something of equal or greater value than you paid.

BA's equipment is all but worthless at this point.

Haha I don't really want their money, just thought that would be funny in a BS ToS, also I don't expect them to pay me anything.  Also I dont want to meet them in person, I probably would hate them even more as they are probably as scummy as they are behind a internet account, but with a lot less balls would be my guess.

That being said, I am not sure what my price point would be to go away, why not make me an offer BA?

Well I have asked time and time again, what has BA actually done?  They have told us that the chip was designed by a group at I think it was Versilicon then sent off for manufacturing.  The backplanes had to have other teams come in to fix the issues because BA wasn't competent enough to even do that.  They have outsourced every single other part, so basically, there only job has been to receive units, write software, assemble, and ship.

Now they have said, there are many factories around that they can use to assemble, and yet, this has been a total shit storm as they can't seem to get it right.

Receive parts, it has taken at least 5 different LCD companies and who knows how many companies to get the case designed (still never figured out what happened to the plastic ones).  Then power supplies have had major screw ups, and apparently, now the control board (which I guess they didn't even design) isn't right.  Sure doesn't sound like they got this part right.

Write software...well, look at past posts.  They have continuously said that it will take "x" number of weeks to have whatever piece of software written.  Units ship, and software is buggy, things don't seem to work properly, and the "surprise" which apparently is just being able to daisy chain them together (which is worthless since they didn't tell us this and anyone expecting any number of these units probably already has the infrastructure in place to handle multiple units.), still has not been released.  So they can't even write software in a timely manner.

Ship...Don't even need to write anything here as I think it is pretty self evident they have fallen flat on their asses on this one.

So, that leaves customer service as what they are actually doing.  I think their customer service can pretty much be classified as a joke at this point.  You have a known criminal running this shady operation, and doesn't have anything better to do than counter legitimate questions with nonsense on these forums.

So I would have to say, that everything about BA has been a fail.  They can barely assemble a device, much less a properly working one.  I must agree with Dogie on his "F" rating of this failure of an endeavor.

Oh and BA, you keep asking me to stop and go away.  Well you must not have read my terms when you accepted my order.  They clearly state, that in the event of nondelivery or utter incompetence on the part of the manufacturer, I am entitled to do whatever I want, as long as it doesn't stray from the truth, in calling them out as much as necessary, up until a time that I am either satisfied or paid a bribe of 10 bitcoins.  Now obviously, it is much more cleaner than that, but you get the gist.  So I wish I could go away and forget you stupid asses, but since we both must abide by our ToS, it just doesn't seem like I am able to.

Good morning (I assume its your morning about now), I hope your chi isn't too effected by the utter shit storm you have created for yourselves.