Why do hoteliers need technology designed specifically for the hospitality industry?

The lack of specialized artificial intelligence technologies, taking into account all the specifics of the hotel industry, limits the possibilities of hotels and their customers:

* customers can't get high quality and personalized service;
* hotels miss the opportunity to optimize their costs, minimize routine processes, increase sales and, as a result, their annual income.

A dedicated system designed specifically for the hospitality industry maximizes the capabilities of artificial intelligence, machine learning and cognitive computing across the entire hotel infrastructure. The artificial intelligence implemented in this way takes into account the interests of hoteliers and the expectations of their guests.

ModiHost offers the integration of artificial intelligence technologies into any existing HMS without stress and any interruptions in daily work.

How is that possible? Find out on our website https://modihost.io/!

It is possible to implement at later releases of our platform.


You got the idea perfectly. AI learns about the guest first. When it has enough information, it starts to offer extra services based upon the guest's preferences.
This leads to upsale increase on one hand, and drives guests' satisfaction up on the other hand.

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Article about our project was published by Hackernoon!

Don’t Bet on a Single Technology: Blockchain and AI could bring New Outstanding Projects

Hotels are complicated operations with many different tiers of systems, and although AI is being integrated into individual hotel operations and chains it isn’t being fully utilized.

By combining artificial intelligence’s learning and predictive abilities with a blockchain’s decentralized and secure protocols we uncover something new: taking the guest experience to the next level.

That’s exactly what Modihost (https://modihost.io/), an AI-infused SaaS (software as a service) hotel management system brings to the hospitality industry. 

https://hackernoon.com/dont-bet-on-a-single-technology-blockchain-and-ai-could-bring-new-standing-out-projects-c91m326k

It may be surprising for someone, but AI technology is already transforming several most important industries like Healthcare, Manufacturing, Finance, Education Human resources and more. AI is implemented in different ways and forms to optimize processes, provide suggestions and sometimes even replace humans. From simple suggestions and chatbots to complex medical robots.

Good news that the Hospitality Industry has a number of use cases where AI efficiency was already proven and have a wide area where AI can be implemented to cut business expenses and improve the guest experience. And ModiHost is to spearhead the evolution of the Hospitality Industry.



Data is required to process queries and provide services in many cases. That is how AI and many other present technologies work. Even if the hotel does not use any HMS, it has to provide data to the credit card payments processor or bank; otherwise, the hotel will be dropped back to 50 years ago in terms of services and will lose its competitiveness.


At present, such cases are usually limited to a stake of options limited by the smart speaker service provider like Amazon Echo.
The mentioned example shows how hotels are striving to embed AI solutions to own facility, but very limited with development and integration capability.
On the other hand, ModiHost HMS do provide a complete solution where smart speakers will play the role of an interface to much more advanced capabilities.


The question has to be addressed to the Aloft Boston hotel. We do not have such information.

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ModiHost's innovative HMS system interacts with the hotel and guests using machine learning, cognitive computing and voice recognition - all these things are integrated into the HMS engine and create unique opportunities for both the hotel and its customers.

* Modihost HMS is a system that provides interoperability of Modihost platform components for hotel management, guest interaction and service providers. The system operates on a Saas model that provides access to the platform using open source applications and web applications, and is independent of the system and browser.

* Modihost HMS includes all the necessary modules to work with different types of hotels and inns.

* Modihost HMS integrates almost instantly with most of the leading online travel and booking agencies and presents your property to a global audience, while artificial intelligence takes care of dynamic real-time price adjustments. Artificial intelligence avoids rebooking, inaccurate and double bookings through in-depth understanding and accurate forecasting of demand across all booking sources.

Do you want to know more about the system Modihost? Visit our official website https://modihost.io/!

It is a good question which emphasizes a vital advantage of ModiHost HMS.

In contrast to the current situation with existing Hotel Management Systems, ModiHost provides an easy and instant access to the advanced hotel management solution for hotels and hospitality business of any scale.

While ModiHost Core platform is a proprietary, a number or applications playing a role of an interface to interact with a ModiHost platform are open-source.
In simple words, a hotel owner or person responsible for HMS running can easily download, install and discover ModiHost HMS application for his Operating Systems (Windows, macOS, iOS, Android) with no need to wait for any king of approval.  
Once hotel balance topped-up, the hotel is ready to go with ModiHost HMS.

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Do you know that some hotels are implementing artificial intelligence-based technologies in their activities today?

Initially, these technologies were designed to solve other problems, so they are unable to address all of the issues faced by hotels and their guests.

Aloft Boston – the intelligent assistant Siri

Aloft Boston hotel uses a combination of in-room iPads with Siri voice assistant to control room functions.

Wynn Las Vegas-Amazon Echo

Amazon Echo cloud personal assistant has been implemented in the Wynn Las Vegas hotel's room infrastructure, allowing visitors to manage some room features.

And how will the artificial intelligence technology of Modihost HMS be used? Find out on our website https://modihost.io/

Interesting information

In a study conducted by Teradata in 2017, it was revealed that almost all respondents (91%) expect significant difficulties in the process of integrating artificial intelligence into the activities of their enterprises!

40% of respondents expect obstacles due to lack of IT infrastructure;
34% of respondents fear to face a shortage of internal specialists;
33% of respondents believe that artificial intelligence technologies are only emerging today and the feasibility of their implementation is still too little justified;
30% of respondents believe that the introduction of artificial intelligence in the activities of the enterprise requires a large budget;
19% of respondents do not see sufficient economic justification for the use of artificial intelligence technologies in their actions;
20% of respondents are concerned that the introduction of artificial intelligence and automation technologies will affect jobs and employee morale.

This situation creates an opportunity for entry into the market of a new generation HMS based on artificial intelligence, which will be able to open access to technologies for mass use in the hotel business.

More interesting facts about the latest trends in the hospitality business-on our website https://modihost.io/

Tokensale information will be announced later.


AI algorithms will process all data. Employes will not have access to it.

This information will be announced at a later stage. Please keep an eye on the platform's updates

As mentioned earlier, the social profile could be a useful source of initial client's data. Modihost will ask for permission prior to accessing this data.


1) The platform is using AI algorithms, which in turn are offering relevant options to the guests based upon their previous experience and preferences.

2) A separate poll was conducted among hoteliers and decision-makers to make sure our platform is attractive to hoteliers.


Sure, one of the team members has a strong hospitality industry background.

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                                                                              Meet the team

What strengthens our faith in success is that our team gathered professionals from various business fields from all over the world. Every team member, being an expert in his or her field, brings something unique to the table, improving and perfecting the entire endeavour. Today we would like you to meet our team.

                                                                             Stephan Radwitz
                                                                                     CEO

Several iconic construction projects such as the Carl-Benz Stadion, multi-purpose stadium in Mannheim and the Gläserne Manufaktur in Saxony, Germany.

                                                                               Krish Mahajan
                                                                                     CTO

UPI (Unified Payments Interface) for the National Payments Corporation of India which is handled over 150 million transactions in its first month of operation.

                                                                                Fiona Yalcin
                                                                                     CFO

With a background in Human Resource Management and Development in the Hospitality Industry, she is the ideal person on the Modinori team.

We believe that a strong, driven, professional team provides the unbreakable backbone that can build up strength to maintain sustainment and ensure lasting viability in its project. So ModiHost Team will be glad to talk to you about anything regarding the platform.

 https://modihost.io/

A poll with the initial client's preferences is one of the possible scenarios, along with many others. For instance, a client could grant access to his social profiles. The platform could fetch the preferences from a social profile if a guest is comfortable with it.


Plz follow our news
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Hospitality is one of the strongest Industries at the moment

Do you know that the travel and tourism industry is one of the largest and fastest-growing industries in the world? Today we will tell you some interesting facts about this promising industry, the critical component of which is the accommodation of guests.
1.6 billion bookings in 2017

10.2% of Global GDP
$570 billion hotel industry market value.
ModiHost project offers an innovative solution in the multimillion-dollar market of hospitality services, capable of bringing to a new level the entire global hospitality business.


How the platform works

ModiHost is an innovative SaaS hotel management system facilitating easy access to AI technologies for hotels of any size or complexity.
More information is available on our website https://modihost.io/

You have an option to deposit your tokens into public lending pools, which are ethereum smart contracts.
This way your tokens will take part in circulation between hotels and pools earning interest for you.
Please refer to WP for further information.


A hotel pays a small commission every time an upsale happens. This approach guarantees that Modihost is rewarded  for each action, which leads to upsale.



Data collection will happen precisely as it is happening right now at any premise. A guest is giving his consent to collect his data upon check-in.

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New opportunities for hotel owners

The hospitality industry will soon be different. Traditional hotel management software has gone a little way in changing how guests interact within the hospitality industry.

Until now, the newest and most influential technologies in the world have not been widely deployed in the hospitality sector. We are changing this. The ModiHost solution comprises a unique combination of AI, Cognitive Computing, Voice Recognition, IoT, Automation and Robotics.

At the heart of the ModiHost HMS is the delivery of excellent customer experience! The ModiHost HMS is about to change the industry entirely and permanently.

As AI interfaces with and learns each customer's likes and preferences, ModiHost is empowered to predict a guest's needs and reasonable requests. The system facilitates a customer experience that reaches beyond all expectations.

To find out more, go to: https://modihost.io/

Each hotel will turn into a high-tech space

Just imagine how the hotel industry will change if in the work of each hotel around the world will be implemented blockchain and AI. What can new technologies be used for?

Using blockchain for transparancy and scalability, utilizing the power of AI for the better customer experience. Predicting customers needs beyond expectations.
ModiHost is an innovative SaaS hotel management system - which is an easy access to AI technologies for the hotel of any scale.

Prediction of guest’s needs and preferences makes them feel special!

Creating exceptional personalized experience for the guest with a number of technologies like Watson personal assistant, chatbots, and direct interaction with a guest.

And each hotel will turn into a high-tech space of a new generation!

Are you interested in it? Find out more: https://modihost.io/

Specific data is collected automatically, as it happens when you visit a hotel.
When you order food, upgrade your room or order the laundry service - such activities are collected in your final bill, which you pay upon check out.
The data is collected the same way, but of course, a guest can opt-out of using his data with AI algos, if he feels uncomfortable about it.
Opting out could be arranged during the check-in process, via the app or by simply asking a chatbot to stop collecting the information at any time.

Press about us: What’s Your Alternative If Mining And Staking No Longer Pays Off?

Please read an article with a comparison of Modihost Pool system vs cryptocurrency mining and staking.

https://cryptodaily.co.uk/2019/11/whats-your-alternative-if-mining-and-staking-no-longer-pays-off

Thank you for the question.

Assistant will not replace the employee. Instead, it might help to answer repetitive questions or advice on activities.

As an example, a guest needs to know what time does the breakfast starts tomorrow? He could ask Watson, and it will answer the question in no time. No need to call the reception.

Another example, a person has his plans adjusted for tomorrow, and suddenly he has a few spare hours to spend after lunch tomorrow. A guest needs to ask Watsons what the options are at the vicinity to spend this time. Watson will make sure to bring up the options in accordance to the guest's preferences - no need to call the concierge.

Another example, a guest wishes to have some in-room dining. Watson is capable of suggesting dishes and capable of accepting the order. When the order is confirmed, it will be passed to the kitchen, where a chef will cook the dinner, and a waiter will bring it to the room — no need to call the in-room dining service.


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Why is the integration of artificial intelligence in various spheres of life so slow?

Artificial intelligence, machine learning and cognitive computing are already solving many problems in various industries-banking, pattern recognition, games, medicine and military systems.

But even though such systems significantly increase the efficiency of business processes, the vast majority of hotel enterprises cannot use artificial intelligence and cognitive computing. This is due to the high cost of infrastructure and the lack of qualified personnel. In addition, the budgets of such enterprises should also assume the maintenance of the system and allocate time for the installation, implementation and integration of the system with the existing infrastructure.

All these barriers complicate the process of implementing artificial intelligence and cognitive computing for large sectors of the
hospitality business.

We strive to go into the future in step with the times, so in our project ModiHost - artificial intelligence is one of the critical elements. More facts about ModiHost project-on our website https://modihost.io/.

There is no need to exaggerate; it is better to face the facts.
When you read ‘reduce the staff,'  it does not mean ‘cut the workforce till there is one front desk manager left.'
Using AI does not mean firing all the stuff.

We are offering to reduce the load, especially on repetitive tasks and questions. Imagine how many times a day a front desk manager has to answer the same questions by phone and in person. How many times have you seen the FD manager answering other guests calls, while he couldn't pay attention to you? It happens every day in every hotel.
In this situation, even if 15% of guests use chatbots or Watson Personal Assistant to answer repetitive questions, this will balance out the workload and let the FD manager help you in person,  give meaningful advice, and help with other questions you may have. Front desk managers, receptionists, and concierges are especially busy during check-in and check-out times. This is where our platform will help a lot.


The booking.com support will be included in Modihost

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Meet the world's first artificial intelligence personal voice assistant in the hospitality industry – IBM Watson!

Our experts chose IBM Watson Assistant as a dialogue voice interface, which is designed to facilitate the interaction of the client with ModiHost system.

Watson is a feature-rich personal assistant that is always available. Proven and reliable, the assistant will understand the needs of each client, as well as take into account the habits, preferences and personal qualities of the client based on the data collected and stored on ModiHost. This data includes an in-depth analysis of the client's profile, his previous visits, his current mood and plans in ModiHost system. Besides, the system can use data and information resources that the client provides access to (for example, Google calendar, Facebook account, etc.).

IBM Watson Assistant will also help to improve the quality of service for each customer by asking for their opinion on the services provided in real-time. This maximizes CSI (customer satisfaction index) data, thereby increasing service revenue by up to 25%. Also, it will help to produce an up-to-date analysis of changes in the quality of service provided by hotel departments and specific employees.
Watson will support 13 languages: English, German, Arabic, Italian, Chinese simplified, Japanese, Chinese traditional, Korean, Czech, Portuguese, Dutch, Spanish, French.

For more information about IBM Watson Assistant, please visit: https://www.ibm.com/us-en/marketplace/watson-assistant-for-hospitality

The privacy of our guests is very important to us.
We will need each guest's permission to use his data for AI algos.


AI is one of the most important components that will help us automate routine processes and improve the level of guest service in hotels. Without AI, this idea will not work in full force. Please see our white paper.

Very good idea. This will add value to the platform. The team will think how to implement this idea in future.
Thank you.


You've got the point exactly. Imagine that hotel staff knows your name and details, thanks to the face recognition algo.
AI will suggest what are you interested in, so the front desk manager will give you meaningful information.
This approach will increase guest satisfaction, and a guest will leave a positive review. He will be spending extra at the premise.
AI remembers all guests, knows their habits, learns how to interact with them in the best way and ultimately increases the number
of services a guest use, which increases sales. Everyone loves a personalized approach. ModiHost will make sure to give it to
every guest.

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ModiHost: hospitality industry will forget about routine operations!

ModiHost system, based on artificial intelligence, will be able to optimize the routine processes in hotels and its work according to the current workload and other parameters. The artificial intelligence of the system eliminates the need to perform the majority of routine tasks, thereby relieving the load from qualified personnel and allowing them to pay even more attention to guests.

A striking example of the use of artificial intelligence platform – chatbots, which are an integral part of it. Any client of the hotel will be able to request information about the hotel, service or place an order via chatbot! Instant response and human-like communication are the strengths of using chatbots. The chatbot will be able to take food orders, give advice about local events, book tables in restaurants and do many other useful things for the client.

Learn more about the artificial intelligence capabilities of ModiHost system on our website https://modihost.io/!

Our whitepaper has a detailed roadmap of all the milestones, deliverables, and deployment dates. You will have a full picture of when to expect the platform to go live and what features will be deployed, first of all.
Furthermore, an MVP of the platform is in the development stage right now. Community members will have the chance to test out the product quite soon.

What are the benefits of using artificial intelligence in the hospitality industry?

The use of artificial intelligence in ModiHost ecosystem will take it to a new level and open a new era in the development of the hospitality industry.

Thanks to artificial intelligence, guests and hoteliers will have the opportunity to experience the benefits of a fundamentally new way of doing hotel business and providing services. In other words, the introduction of artificial intelligence in the hospitality industry will be beneficial for all its participants!

With the help of artificial intelligence, hoteliers will be able to anticipate and meet the needs of their guests, as well as to learn about the expectations of customers and reach them from the moment they receive a booking request until the moment when customers leave the hotel and go home.

Read more about how artificial intelligence will be used by ModiHost platform and what it will give its users-on the website https://modihost.io/.



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There is a multi-step strategy to attract hoteliers and decision-makers.

The first step is to attract hoteliers by giving them a certain amount of tokens, which estimated to be enough to cover one year of work of our HMS.
Hoteliers will be split into a few focus groups, representing a specific hotel business sector — business hotels, resorts, hostels, eco-friendly hotels, family hotels, apart-hotels, etc.
This step will attract hoteliers, gives our platform first real customers and the ability to test out the core technologies at the field.


The second step would be to show the results of this work to prospective business customers with real case studies and key performance indicators comparison for each focus group.
We aim to increase upsales of premium services, retention rate, occupancy rate and customer satisfaction level. These KPIs directly affect RevPar, net sales, operating costs of the hotels, which are the most critical indicators - according to the poll, which has taken place with the hoteliers and decision-makers. The team strongly believes that real case studies and positive focus groups' feedback will bring attention to the platform.



Sorry for not making that clear.

We assume both hotels use ModiHost HMS.
We assume that ModiHost and only it has access to the services a person ordered in both hotels. Having this information gives AU algorithms an ability to predict possible
preferences of the guest. It is important to note, thou, that if the client does not like the offer which is made by Modihost, this event triggers a self-learning algo, which in turn will adjust the future behaviour of the HMS. Self-learning is one of the core features of the platform.


The system has access to previous client's orders and actions via the client's invoices from his last stays. Each client's interaction with HMS leaves information at the database, which is analyzed by the AI algorithms.
It has nothing to do with the user's bank card information thou.

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The use of artificial intelligence in the core of ModiHost platform opens up new opportunities and approaches to work!

First of all, artificial intelligence allows us to work in a new way with big data. Each customer's interaction with the platform creates a set of metadata that then provides a personalized profile for each customer.

Another important feature that was previously unavailable to HMS users is personalization and forecasting. The ability to anticipate customers' needs takes the hospitality industry to a new level and as a result, not only the hotel but also the customer benefit from that.
On the one hand, the hotel can offer a highly focused and personalized service to its guest. On the other hand, the guest can relax and more freely use the facilities of the hotel, knowing that his preferences are taken in account and that he is unlikely to be offered any service that will be irrelevant.

The primary function of ModiHost platform is to make the customer feel special by allowing the hotel to offer them a highly focused and personalized service.

More interesting facts about the functions of ModiHost platform-on the website of our project https://modihost.io/.

A separate incentive is in place to build initial relationships with hotels to adopt the Modihost system. More details are outlined in a Whitepaper.
We ask you to wait for its release kindly.


No, it will not use such information.


1. Clients data is our most precious asset.
2. The team will order an audit of the code and infrastructure by a few independent 3rd party security firms. Each update will go through a security audit as well.
3. For even more security, there will be a bug bounty campaign. Community members will be paid for exploring possible security breaches.
4. Full Customer's data is not fully available for the hotel staff; it is only available to the AI algorithms to offer personalization.

An example.

A guest visits Bangkok for a business trip at DoubleTree. Eventually, he ordered some in-room dining, which was a Thai cuisine with a white wine from South Africa.

A month later, the same guest visits Mariott in Dubai. Modihost offers this client to visit a Thai cuisine restaurant and offers a complimentary glass of South African white wine, which he enjoyed in Bangkok. The client most likely to order more of his favourite wine and will be surprised to have his favourite wine as a compliment.
Staff from Mariott has no idea why these suggestions took place for this particular guest. This information is only available to ModiHost AI algorithms. Personalized information never leaves Modihost database. It is only used to make suggestions by Modihost AI.
Mariott enjoys automatic upsales based on clients previous preferences, and a guest feels unique since Modihost successfully predicted his food and drink choices.



Hospitality market is healthy at the moment, it shows a steady growth lately. The team decided to focus on it and apply AI technology to improve it.
Team members have expertise in both hotel industry and software development. We are shaping out the whitepaper, which will be uploaded very soon along with a team and advisors section of platform's page. We will make sure to give an update as soon as this information is available for the public.

What is wrong with today's hotel management systems?

The development of the hotel depends on how it manages to succeed in performing three vital functions:
- customer satisfaction;
- developing and maintaining customer and staff loyalty;
- the efficiency of long-term and short-term operations.

The currently available HMS software provides tools for managing hotel processes and analyzing hotel performance. However, these tools do not solve issues related to the attitude of hotel staff to guests – they provide only reports, but not solutions.
Lack of analysis customer's preferences and behaviour, as well as difficulties such as language and other barriers, hotels miss many opportunities. Hoteliers cannot provide their customers with all the services they need.

ModiHost management system uses artificial intelligence in its work, which can take over the implementation of most routine processes, optimize costs and bring the hotel business to a new level — more information about ModiHost-on our website https://modihost.io/