Amagi how long do you keep customers orders on file after shipping? If it's for rounds and something that does not need to be reported. If paying with bitcoin I guess we can use a fake name for shipping and billing info correct?, if we would like to stay as anonymous as possible?
Thanks
Thank you for the questions, they are indeed difficult questions to answer. This is the response we are required to give you:
According to the Financial Crime Enforcement Network (FinCEN), we are not a Money Service Business (MSB). Luckily we do not have to have all the rules, regulations, and lawyer fees that MSB's must have. However it is required by law that we have an anti-money laundering (AML) policy, and we do have one. The basic premise of the AML policy is that we must know our customers. We must be vigilant of customers laundering money for terrorist activities and other illegal activities. Because of the AML policy, we are required to say that you may not use a fake name for shipping/billing.
Disregarding the above, it is not recommended to use a fake name for a few other reasons. If you use a fake name, the shipping service may not deliver the goods to your house because the name does not match the owner of the house. If a signature or signature + identification is required (for very large orders), you may be shooting yourself in the foot because the carrier will most likely not leave the goods with you. This may also void any insurance claims if a shipment is lost in the mail.
We keep customer order information indefinitely. However we do not retain or store any payment information on file such as your credit card number, bank account, or bitcoin address. We do value privacy and do not sell or give away any customer information to any other institution. We have a paper shredder and love to use it as much as possible. We do not hand any information over to any authority unless we receive a warrant. A warrant will ask for a specific persons information.
If you're a terrorist, don't do business with us. If you're spending millions of dollars in bitcoins on gold and silver, then give us a call so we can talk more in depth about AML and IRS reporting. Otherwise, you should not have too much to worry about.
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