I'm just happy that it's stable over $100 for a few weeks now.

Respectfully, I've been patient since December. Abundantly patient up until March. April came and went. Here we almost through May.

Anyone would be a fool to think they would start shipping Singles en masse starting June 1st, when Jalapeños have been trickling out at an unpredictable snails pace, since they announced the start of shipping the evening of Sunday March 31st.

 Of course there is demand. I'm not sure what your point is. You assume Single's are going to be shipping imminently. My patience was running out, and BFL made the decision for me.

 If Butterfly Labs delivered in a reasonable amount of time or effectively communicated with their (formerly) loyal ASIC customers who invested a couple thousand dollars in their first two days after product announcement, we would not be in this thread today.

 I'm sorry that I'm not the type of person who keeps his mouth shut when he is getting figuratively sodomized.

* Tries to figure out why it's anyone's business what I spend my Bitcoins on *

I just had to quote this from another thread.


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From BFL's own Forums;

https://forums.butterflylabs.com/blogs/bfl_jody/165-tuesday-5-21-shipping-updates-page4.html#comment2468

RED - 05-22-2013 11:10 AM

On February 17th, my apartment burned down. A week later I sent an email to Butterfly Labs requesting them to update my address. A month went by and no response. I sent another email. Another month went by and no response. I sent a lot of emails and never ever received a response.

Word came out that people were already receiving their orders so it became critical that my address was correct, so I sent another email stating I would keep phoning until something is fixed. Still no response.

So I phoned. Dave was very rude and dismissed my complaints. Finally a couple days later Jody sends me an email to ask some questions. She starts to update my addresses but makes a mistake with one of them. I was very clear in my email, but because they are receiving so many emails they are apparently not reading the words in them. I emailed back and informed them that the address was incorrect and that they need to read the email again. This was Jody's response: "I changed the address and will not do it again. If your addresses are not correct now we will just refund the order.--Jody" Apparently insisting that my address is correct is far too much to ask of anyone there.

 I tried my best to be polite and give LOTS of time and patience because I know how busy they are. Obviously I must be selfish to ask such a thing. Life must be so horrible for these people because they are so busy. I guess I'm a fool to think that losing everything I own to fire is anywhere near as big of a hardship in my life compared to what they are going through. Thanks for the pleasant experience.

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https://forums.butterflylabs.com/blogs/bfl_jody/165-tuesday-5-21-shipping-updates-page4.html#comment2469

Dagger75 - 05-22-2013 11:43 AM

I've worked as support and replied to 100's of emails a days for months and months and it's not "Fun" but that's the job. All you have to do is have answers to the general questions available to copy and paste and that takes care of 90% of them.

I'm not sure what they're used to but that's what Customer Service gets paid for. Maybe they are used to sitting around and talking to each other for 50% of the day and this is just a big change that they have to be busy at work, but to take it out on customers and complain and use it as an excuse is not Ok. I suggest that BFL look at RED'a message above mine and see that you are Not living up to your end of the deal AFTER Taking 100% of Customer MONEY then Refusing to put any effort into them.

This is just another sad Fail and as much as I try to just "Let it go" these issues really bother me and they Should bother us All. BFL already has our Money and now they don't feel like holding up their end of the deal w/ things like RED's experience with His apartment buring down. He should Not have to be treated like he's doing something wrong when BFL constantly keeps screwing up and he just wants to have the CORRECT Home address for the product he paid over $1000 for.

 My God. It's full of shills.

Theymos, could we please get a comment from you about this ? Your prolonged silence is disconcerting

 *cue spooky music*

1 @ 6

1 @ 5.5

 You must be new here...

 What are the odds ? Very very suspicious indeed.

I'll test it out on a few Macs as soon as I get my sticks in.

 Only a few Jalapeno's have been shipped out. Mostly to media outlets, developers, and BFL forum moderators.

 A trickle of Jalapeno's are starting to flow to customers.

 As to worth purchasing, I would advise you to read these forums a bit more and make an independent decision on whether or not you wish to deal with them. The thread in my signature is a good start.

 Thank you for this analogy. It is quite apropos and right on the mark.

EDIT: And lets not forget that the reason I lost my cool is over how their COO was taunting their loyal and, until recently, patient customers, right here on these very forums. Additionally, while making claims that these forums are not important to their business, they are continuing attempting to advertise here.

1 @ 5.25

 Dude... Your sleuthing skills terrify me sometimes.

I am OK with this.

 Good to know. I never did take that graphic as anything other than a conspiracy theory (read: No way BFL would be able to create a blip that large).

 Have never really paid attention to the map before, so the historical context is appreciated.

With that acrylic window, it's just begging for a blue (or perhaps adjustable color) LED to light that shit up on the inside ! ... but anyway, looking forward to following this project