I had used them. You only need to create an API key with "deposit" and "getinfo" access rights, therefore there is no chance you're going to lose any funds etc. Just follow their step-by-step guide how to create the key. You are not giving them any credentials this way. Cancelling is immediate. Then you can (and should) delete the API key you created previously. Easy as a pie. Whave, I tried to cancel the request. I followed the steps mentioned on the skanner site. But then the amount of the withdrawal to be credit back to my acount was minus the fee ( 1%). Does it mean that Mtgox will charge me for the fee anyway? Is there a way to get back the fee? that's odd. They didn't charge me any fee. Did you double check on your account history? You should have two entries for Withdraw/Deposit by the exact same amount So you want to buy cheap BTC, I understand that part. But, are you not worried not being able to withdraw anything? Can I ask, what is your strategy? are you seriously interested in my strategy? You do realize I'm just a newbie here, hence not in the position to give any advice to expert people. I'm just trying to maximize the probability to get back what I put (my big mistake) into Gox, according to currently available information. And it seems quite clear that fiat withdrawal are more likely to succeed if they are split into smaller amounts... but then comes into play the infamous 20 days rule, so it's always a trade-off. As soon as I canceled the biggest withdrawal for 10k€, the first one for 1k€ changed its status to pending. Then I submitted a new withdrawal for a lower amount and yes, I also bought a few of those cheap btc, just to leave all options open... |
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I had used them. You only need to create an API key with "deposit" and "getinfo" access rights, therefore there is no chance you're going to lose any funds etc. Just follow their step-by-step guide how to create the key. You are not giving them any credentials this way. Cancelling is immediate. Then you can (and should) delete the API key you created previously. Easy as a pie. Whave, I tried to cancel the request. I followed the steps mentioned on the skanner site. But then the amount of the withdrawal to be credit back to my acount was minus the fee ( 1%). Does it mean that Mtgox will charge me for the fee anyway? Is there a way to get back the fee? that's odd. They didn't charge me any fee. Did you double check on your account history? You should have two entries for Withdraw/Deposit by the exact same amount |
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Say that there is a withdrawal of 2000 EUR. Is it possible to cancel only the 1000 EUR? Is there such an option via the API?
no you can't do a partial cancellation |
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fiat jpy withdrawal submitted on jan 27th just went through this afternoon.
thats 14 business days. 6 day increase from one on jan 6 that was 8 business days.
Fiat SEPA withdrawal submitted on jan 7th just went through this mornig. Hi Pedro, may I ask you what was the amount that you withdrew? Because so far , people confirmed withdrawal of small amounts ~100-300 EUR. I can't believe it: I've just canceled a SEPA withdrawal for 10k EUR, then the very first one I submitted (1k EUR, confirmed since Jan 2nd) magically turned to pending! Should I assume that's just a coincidence?  Well at least the good news are that SEPA is working for bigger amounts as well. How did you cancel the withdrawal? Did you submit a ticket to the support or is there an automated way to do it? In case you submitted a ticket how long did it take for the support to reply you and then credit back the money to your account? on my side, I canceled a withdrawal 5 days ago through a ticket and it took 5 hours to get my money into the account. Wow! So from the moment you sent the ticket, it took them just 5 hours to process it and credit back your money. That s fast. well, there's a much faster way, although not officially supported by MtGox: http://skanner.net/MtGox/cwithdrawal.phpor you may directly use the undocumented api yourself: https://www.mtgox.com/api/2/money/bank/cancel_pending |
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fiat jpy withdrawal submitted on jan 27th just went through this afternoon.
thats 14 business days. 6 day increase from one on jan 6 that was 8 business days.
Fiat SEPA withdrawal submitted on jan 7th just went through this mornig. Hi Pedro, may I ask you what was the amount that you withdrew? Because so far , people confirmed withdrawal of small amounts ~100-300 EUR. I can't believe it: I've just canceled a SEPA withdrawal for 10k EUR, then the very first one I submitted (1k EUR, confirmed since Jan 2nd) magically turned to pending! Should I assume that's just a coincidence? |
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From #mtgox: [19:08] <XXX> so if 100k EUR /day isn't enough then why not get a couple more accounts in different EU countries? also a GBP account in UK would be nice
[19:09] <@YYY> because most banks will not accept to open a bank account for a bitcoin exchange
[19:09] <@YYY> its not easy to find new banking partners
[19:09] <@YYY> and it takes time Especially if you have such a bad reputation I don't care for their excuses. Point is, they have problems, you know they have problems, you use them anyway. You can't really complain, then. there are obviously problems that were NOT known, some were supposedly known but not to their real extent, and they are probably still hiding some others. That's why there are so many people who come and complain, and have full right to do so! It turns out one of those unknown problems has grown too big to be denied, and NOW, yes, it's quite clear they are not as trusted as they pretended to be |
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but I could find no report of Sepa transfer still stuck after 6 weeks, like I'm experiencing now
A SEPA transfer usually takes 1 day to clear. Yes, but Gox supposedly has a quota of 200k EUR per day of SEPA transfers. (It used to be 100k per day, and this was confirmed by someone who actually called their bank in order to ask - I don't know if the bank actually divulged information about Gox (I think that would be illegal) - but probably they asked what kind of limit would a foreign business opening an account have.) For comparison - I casually made a SEPA transfer of 1,000,000 euros from my personal account to a company in a different country. From #mtgox: [19:08] <XXX> so if 100k EUR /day isn't enough then why not get a couple more accounts in different EU countries? also a GBP account in UK would be nice
[19:09] <@YYY> because most banks will not accept to open a bank account for a bitcoin exchange
[19:09] <@YYY> its not easy to find new banking partners
[19:09] <@YYY> and it takes time Especially if you have such a bad reputation |
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Guessed what? Gox's unfairness? No, the surprising thing is how they keep denying evidence and treat their customers like idiots, with all the bs in any answer by their worthless support.
And this has been widely known for months, ~since June 2013. not that widely. There have been known issues with USD withdrawals, but I could find no report of Sepa transfer still stuck after 6 weeks, like I'm experiencing now. If they were in good faith they could at least take the time to give a more credible explanation than simply "backlog", and provide a reasonable ETA, which they refuse to do instead and there is no excuse for this lack of transparency and communication |
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wtf, they must be using some crappy "small stones first" algorithm, that's utterly unfair!
How surprising! Who could have guessed! Guessed what? Gox's unfairness? No, the surprising thing is how they keep denying evidence and treat their customers like idiots, with all the bs in any answer by their worthless support. |
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o I made a withdrawal of 100 € on 11.02 to test current SEPA transfers from Mtgox and as I just noticed, the money was transfered to my bank yesterday. So no problem at least with smaller amounts of €.
100 €？？？ you can try again within 20 days, if it can through, it is a good news! by the way, it is 11 feb or 02 nov? 11 Feb. wtf, they must be using some crappy "small stones first" algorithm, that's utterly unfair! I have two withdrawals for 1,000 Eur each and the last one for 10,000: how long am I supposed to wait if they use such bs system?? And it's been more than 6 weeks since the very first one (Jan 2nd), it's a shame it's still "confirmed" while they process requests submitted one month later!  |
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When was the last time you/someone received a SEPA from MtGox, and how long did it take?
This is my status now and itsn't in processed status yet. 2014/01/29 18:48:20 Withdraw Status: confirmed 268 € instead, December 31 was the last day I got a withdraw. Date: 2014-01-02 21:31:32 GMT Status: confirmed Amount: 1,000 € It's been 40 days and still nothing! I'm gutted |
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Dear MtGox Customers,
In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.
In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.
We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your MtGox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers.
Is it just me who noticed a certain inconsistency between the bolded statements? Trading engine and Wallet angine are two seperated systems. So its not very surprising that one keeps running while the other is stopped. I see, but my point is that any trade implies moving btc between different addresses, so the resulting system is far from static no, you don't need to physically move btc between addresses when trading, it's just pure booking matter, what matter is to determine the btc number in each user's account, when deposit or withdrawal happen, just make appropriate adjustment; you don't even need "address" for each user when you keep you coins in an exchange. well, I'm not willing to dig into the details of their architecture. So we must assume they also have separate systems for deposit and withdrawal. And the latter is the only one affected by the issue  |
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Dear MtGox Customers,
In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.
In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.
We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your MtGox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers.
Is it just me who noticed a certain inconsistency between the bolded statements? Trading engine and Wallet angine are two seperated systems. So its not very surprising that one keeps running while the other is stopped. I see, but my point is that any trade implies moving btc between different addresses, so the resulting system is far from static |
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Dear MtGox Customers,
In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.
In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.
We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your MtGox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers.
Is it just me who noticed a certain inconsistency between the bolded statements? |
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Mtgox is currently a sinking ship. And it will be abandoned if they don't get their shit together.
How is their Market share increasing then? If data reported on http://bitcoinity.org/markets/list?currency=ALL&span=7d are correct, it has been 10% for the past week while it almost doubled in the last 24 hours. I can't really figure out what's going on there Liquidity alwas increases with volatility. The point I'm making is that someone who does not run a business in a professional way, will slowly lose business, and eventually go bankrupt and out of business. sure, and the way they are throwing away the fortune they've been sitting on is disgraceful |
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Mtgox is currently a sinking ship. And it will be abandoned if they don't get their shit together.
How is their Market share increasing then? If data reported on http://bitcoinity.org/markets/list?currency=ALL&span=7d are correct, it has been 10% for the past week while it almost doubled in the last 24 hours. I can't really figure out what's going on there |
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From last update i read: "Smaller transactions should be fine in the meantime"
@MtGox, Please define "Smaller". I made three attempts to withdraw 0.8 BTC, then 0.5 and 0.4999 respectively, all ended up in a failure.
So how small must be any "smaller transaction" to succeed? Smaller than what??
Besides, I have a SEPA withdrawal still in confirmed status since 2014-01-02 21:31:32 GMT
Weren't they processing Dec 30th requests on Sunday, according to sturle?
Any news highly appreciated
Please DO tell us when your SEPA has finally gone out, so we can get a rought estimate how delayed are they...  I'll gladly do it, when (if?) that happens |
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From last update i read: "Smaller transactions should be fine in the meantime"
@MtGox, Please define "Smaller". I made three attempts to withdraw 0.8 BTC, then 0.5 and 0.4999 respectively, all ended up in a failure.
So how small must be any "smaller transaction" to succeed? Smaller than what??
Besides, I have a SEPA withdrawal still in confirmed status since 2014-01-02 21:31:32 GMT
Weren't they processing Dec 30th requests on Sunday, according to sturle?
Any news highly appreciated
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Hi, I'm trying to track a failed transaction I requested yesterday, but the skanner.net site is not working to me: on the upper left corner I read "Access denied for user ''@'10.X.X.X' (using password: NO)" and the transactions list is empty. What does that mean? How can I check my transaction status? Thank you |
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