Dear Akido, The SC will be smaller with a different custom-made heatsink. Also the Fan is planned to be very silent. Thats as much as I can disclose up to this point. Regards, Nasser Can you by chance state if the power plug will be the same so that those with custom power cables from the FPGA singles can reuse them? Plug will be the same (5.0mm OD, 2.5mm ID), so it's possible to use the same plug. Regards, Nasser |
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Dear Akido, The SC will be smaller with a different custom-made heatsink. Also the Fan is planned to be very silent. Thats as much as I can disclose up to this point. Regards, Nasser |
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BFL states they start the shipping in November.
When can we expect a shipping target for our orders?
Can we already expect shipping targets these in October or?
Foundary is the greatest element in this subject, we're pushing as hard as we can as we speak. We'll keep our customers fully updated in this regard. Regards, Nasser |
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Maybe BFL already have explaind this somewhere and I read over it. But can BFL maybe explain what exactly has caused the delay of a month?
Thanks.
We had to redesign the original board for our singles in 2011 to support higher power consumption (it did support it before, but it got hot and we decided that it may affect its lifetime if put to work for 24/7). Board design and the chinese unusually long holidays caused the initial delay. Regards, Nasser |
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This is what worries me about this whole situation. Lets say someone thinks it's a scam and decides to contact the District of south cali and inform the parole/probation officer of what is happening, "Because funds are being solicited."
Now lets say this is a venture that started with no malice and is part of every intent to release a valid product goes sour because of that contact.. What would stop him from wanting to clear out accounts in fear of possibly doing something wrong that there was no intentions of doing anything wrong and then high tailing it out of town in fear of jail time again?
you back a dog in a corner its gonna fight to get out and do what ever it has to do to get out.
I do think some is blown out of porportion in this situation, but sonny, not josh is the one who needs to adress the community cause this isnt about josh and I do think he's getting more slack then what he deserves.
Something did strike me funny about the msg that sonny posted, it sorta felt like I was reading one oif them Hello I jusst inhereritd a large some of money emails and I want to deposit it into your account.
sorta as if it was rehersed. it still doesnt change the fact that they have released a product in the past which many are using right now.
I guess ill take the time and see what transpires, between the forums and what sonny has to say,
maybe a IRC chat channel with sonny and only a monitor and the monitor take pm's of questions to be asked only by the monitor to let only sonny reply them. there is to many questions here for someone to ready over and try to reply in one day and to much speculation for someone to wanna try if they are legit.
thats just my 1 cent
As already mentioned, Butterfly Labs is a corporation with 22 employees and some shareholders. The corporation is the legal entity who receives funds, processes the orders and delivers the products. What you have mentioned does not apply to a corporation. If you have any questions, please ask and we'll clarify as much as possible. Regards, Nasser |
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Dear ShadowOfHarbringer,
Usually I don't respond to unfriendly posts, but maybe this one needs a bit of addressing. We've had the honor of having Sonny in our corporation
for the past year. He is a bright and honorable person who had come face to face with strong forces behind the scenes without knowing. Many movies
have been made to try and demonstrate how governments and lobbying powers operate. They can kill, sabotage, prosecute or pretty much do anything
they desire without consequences as they have the power, money and weapons to make their point.
The United States Government does not recognize international bounderies when it comes to its interests and demands. The attack on the PirateBay
servers in Sweden is a good instance. Should the owners of PirateBay been Americans, I'm sure they'd already been serving for life in some prison in USA,
under charges of money-laundry, tax evasion (ads on the site), child pornography and so on and so forth. It's easy to hurt people who are powerless.
Even in France this may happen, eventhough on a much smaller scale ( I can't recall any at this point ).
Regarding whether we are a scam or not, the several thousand shipped units can speak for itself. We've used the experience gained in mass production
of our singles in our SC production cycle (we've got a MyData Pick-And-Place and an Oven for high-speed and high-volume inhouse assembly). Someone
mentioned the backlog is already 5,000. On a production speed of 500 units a day for instance, 5,000 will only take 10 days. We've already prepared the
infratructue for very high volume production, since the great portion of the orders will come in after the SC is released to the public. 5,000 units is not much
compared to orders we expect to receive after SC release, so we're very ready for it.
I hope this message has addressed some of your questions.
Regards,
Nasser
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I just got my Single and was Diagnosing it when i noticed something wired with easyminer:  Is that a bug with EasyMiner or the Heat sensor? Any ideas what is going on here? I would guess that it is missing a dot or something. This is very interesting (never seen it before). Can you please check what the decimal sign on your computer is? (Is it comma or dot, etc). A very small possibility is Sensor Problem, but not likely since the number resembles 49.7 Degrees. Please let us know how it goes. Regards, BF Labs Inc. |
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It's completely possible to build a cooling system that can operate at ambient of 90 Fahrenheit at sub 30 decibels 24/7 and stay at 60 Celsius or below. I know this because I already have several devices that do this and their power consumption for the die far exceeds the approximately 60 watts of the FPGA Single.
- KIDC
That is where I was disappointed in the FPGA Single........designed for an enviroment of 72 Fahrenheit?  ?? PLEASE,design the SC's for at least 80-90 Fahrenheit enviroments!!!!!!!!!!!!! MOST folks will be running these in thier HOMES,not in a data center........or the arctic  Thanks for bringing this up KIDC  Regarding the operating temperature of the SC series, they are very temperature-tolerant. We expect even higher than 90 Fahrenheit operating temperature tolerance. Regards, BF Labs Inc. |
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than u can only ask your postal service for a refund Of course, I wrote a statement in russian post servise for refund, but I rejected to take the parcel and it does not matter (I think). if i take the parcel, i will give russian post servise invoice and inventory of parcel. It documents had to give me BFL, but!!! BFL still not answer me. BTW... the parcel was within in local post until 07/16/2012 (i will rewrote a statement... first was incorrect) and i could take the parcel, but BFL not commented my email. And i decided to rejected to take the parcel. I don't send expensive things to someone without insurance!  in russian post servise you pay a percentage of the cost parcel - this is the insurance... in documents i see cost 599$. AND MAYBE THE PARCEL WAS INSURENCE BY BFL... BUT BFL SILENTDear asdlsd, This is the first time we're hearing this. A package does not leave our doorstep without a unit. Can you please let us know what you exactly found in the package? Regards, BF Labs Inc. |
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Can someone please check can i order butterfly labs products from Croatia?
i see this in FAQ : "Our export control restriction prohibits the export of our products to AT designated countries as specified by the US Department of Commerce."
how can i know if i can order something? would be stupid to order and pay and not to recieve..
can i get some assist please?
thanks
There are no restrictions regarding shipment to croatia. Regards, BF Labs Inc. |
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I reflashed a bitforce1.0 and now it won't work... I installed the drivers and used the supplied tools (easyminer) from butterfly labs website and loaded the "auto tune" and then a "hot environment" slower clock rate flash and the only ones that work with bitminter are the ones i haven't touched...  I didn't unplug or anything during the code load but i did get an error from the easyminer when i tried to load the auto tune on a few of them at once. it said it was "out of memory".. did i just brick these or can i at least reset to default? Dear Redrider, Auto-tuning requires some 80MB of RAM, be sure that your system has enough free RAM. If for any reason easyminer wont complete flashing cycle, the unit won't work and will requires a reflash. Regards, BF Labs Inc. The bottom image was successfully loaded with the autotune package after an error stating that the firmware integrity check had failed. It says it passes now but theres 0 processors? The top one is untouched and works... so can i get the alphaminer_MR_1500.bfl anywhere?  Alphaminer_MR_1500 is for MiniRig, not singles. Can you try manually flashing 816MH/s firmware and see what happens? Regards, BF Labs Inc. |
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I reflashed a bitforce1.0 and now it won't work... I installed the drivers and used the supplied tools (easyminer) from butterfly labs website and loaded the "auto tune" and then a "hot environment" slower clock rate flash and the only ones that work with bitminter are the ones i haven't touched... I didn't unplug or anything during the code load but i did get an error from the easyminer when i tried to load the auto tune on a few of them at once. it said it was "out of memory".. did i just brick these or can i at least reset to default? Dear Redrider, Auto-tuning requires some 80MB of RAM, be sure that your system has enough free RAM. If for any reason easyminer wont complete flashing cycle, the unit won't work and will requires a reflash. Regards, BF Labs Inc. |
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I have a MiniRig order awaiting to be shipped any moment now, I do not want it to ship as I am then automatically tied to the extortion of 15k for the ASIC Minirig upgrade, otherwise I will never see a return on my money. I have contacted BFL Labs through their website on 28th June, then 4 July, and then sent a direct email to office@butterflylabs.com on 9th July entitled "Mini-Rig order conversion into 12 SC Singles". I have not received any response. Dear Ice_Chill, All Mini-Rig owners are immediately contacted prior to shipment (without exception). You do not need to worry if your email is burried in our inbox. You will be given the opportunity to change your order as you wish, before shipping. Regards, BF Labs Inc. |
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@BFL-Engineer,
Front light "Throttle Light" stays solid and does NOT blink at all when I am experiencing the "nonce light" turning off.
@P_Shep,
Happens with 2.4.4 and 2.5.0...
I am starting to see it correlate with "Pool X not proving work fast enough". Not 100% sure but maybe there is something to what BFL-Engineer said...
Can you run a heavy diagnostics on EasyMiner, and see if the same thing happens or not? Regards, BF Labs Inc. |
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@BFL-Engineer - Thanks for the response! To your points...
1. The "nonce light" is not blinking - it will completely turn off for, as I said, up to 12 seconds. Not blink - turn completely dark. Even though Easy-Miner selected the 832 FW with auto-tune, I have tried using that, 808 and now 768. With every FW the same issue. Again, speaking of the "nonce light" and NOT the front facing "throttle light".
2. Maybe there were some pool issues as it didn't happen with Easy-Miner. I tried 3 different pools - still getting the issue. Also, if a pool issue, why would it be limited to one unit? I should see this issue with other units if it was a problem with the pool?!?
3. Unit was originally on a linux rig (with USB hub) and moved to windows rig (different USB cable and direct to MB) - same issues. Also tried BFGminer and CGminer - same issues. I am trying to be methodical to rule out all items...
Unit is running "well" with 768 FW. U of 9.66 - which is within the expected range based on the 768 FW.
I will run Easy-Miner again later, use that selected FW, likely see the light off issues again and will video it...
Does the front LED ever turn off or blink during you tests? If so, can you describe when it happens and how? Regards, BF Labs Inc. |
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Will try sending an e-mail too but they are still taking 7+ days to respond  Last few days I have notice one single (running 808 FW) has been reporting much lower U (shares per minute) then the two other singles on the same firmware -- NOTE BFL2 - below. cgminer version 2.5.0 - Started: [2012-07-08 09:47:51]
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(5s):6820.5 (avg):7213.5 Mh/s | Q:64532 A:60760 R:130 HW:0 E:94% U:98.9/m
TQ: 12 ST: 12 SS: 0 DW: 839 NB: 68 LW: 0 GF: 6 RF: 17
Connected to http://NOYB:8332 with LP as user XXXX
Block: 000008c59a807b37fe8bfba3dc140a52... Started: [20:00:12]
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[P]ool management [G]PU management [S]ettings [D]isplay options [Q]uit
GPU 0: 69.0C 2886RPM | 585.1/590.6Mh/s | A:5070 R:18 HW:0 U: 8.25/m I:11
GPU 1: 68.0C 2892RPM | 631.5/626.5Mh/s | A:5481 R:14 HW:0 U: 8.92/m I:11
GPU 2: 68.0C 2893RPM | 582.2/590.3Mh/s | A:4997 R:14 HW:0 U: 8.13/m I:11
GPU 3: 69.0C 2690RPM | 626.8/625.9Mh/s | A:5406 R:11 HW:0 U: 8.80/m I:11
BFL 0: 50.2C | 804.2/795.8Mh/s | A:6714 R:12 HW:0 U: 10.93/m
BFL 1: 52.0C | 804.2/795.2Mh/s | A:6865 R:17 HW:0 U: 11.17/m
BFL 2: 56.9C | 804.1/795.6Mh/s | A:6023 R:10 HW:0 U: 9.80/m
BFL 3: 51.6C | 796.7/787.6Mh/s | A:6759 R:13 HW:0 U: 11.00/m
BFL 4: 51.8C | 764.1/755.7Mh/s | A:6223 R:11 HW:0 U: 10.13/m
BFL 5: 52.5C | 857.4/850.2Mh/s | A:7222 R:10 HW:0 U: 11.75/m
-------------------------------------------------------------------------------- This was after almost 12 hours - so long enough to rule out short-term "luck". I removed the single from this linux rig and ran the auto-tune on it on a windows rig. 832 was the selected FW (higher than what I had been running) but it might be a tad cooler in my office. When I started mining (tried BFGminer as well to ensure it wasn't a CGminer issue) the "nonce light" that is visible on the right side of the unit would occasionally turn off (not just blip at each new nonce). This seems to be completely random and will last from .5 to 12 seconds. This appears to be the equivalent of the device turning off - hence the lower U. The weird part is why the Hash Rate still shows fairly high. I have since flashed to the lowest firmware (768) and it is still happening (nonce light turning off). RMA is probably not worth it as I will lose more income in not miningg than I would gain from a properly functioning unit?!? PS - While typing his message the light has turned off 5+ times... PPS - BFL crew - any suggestions?!?
Dear JWU42, Three things might be happening: 1) If occasionnaly the nonce-led (the ones that are inside the box, not the one LED that is exposed via a lense) starts blinking, remains blinking for 15 seconds and then remains ON and the nonce LEDs start working again, then the unit is throttling. This is unlikely however, since you've mentioned that you had the same situation with a 768 MH/s firmware; Unless the unit was moved or is receiving hot-air from exhaust of other units/PSUs or for some other reason, the air around the intake is warm. 2) The pool is not providing job fast enough. If the front LED remains on, but the nonce leds inside the box remain off for like a second or two from time to time, this means the unit remains idle some times (not receiving jobs fast enough). This is usually a Pool/Network/Software issue. If you're running on Linux, then linux kernel or driver can have a role in it as well. 3) USB Hub issues. Please check the USB connection, and try connecting the unit directly to the computer to see if it changes. Please let us know how it goes. Regards, BF Labs Inc. |
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Well after doing alot of messing around with it it seems that if i run to separate batch files it is fine but when I put the -S com 3 and -S com 5 in 1 batch file the com5 will shutdown its always the rev3 version I've switched the rev2 usb and rev3 usb but its still the rev 3 that shuts off in cgminer. Edit: I take this back after mining for 4 hours it went offline again and its only the rev 3 that is doing this.. http://puu.sh/Gu4U this is what it will do after a X amount of time mining If you run the unit in isolation (no other singles attached to computer), does the same thing happen? Also please let us know how Bitminter goes. Regards, BF Labs Inc. |
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Win 7 64 bit, power save option was on for all of them but never had any issues with my other single, using a corsair 750w psu motherboard ASUS M3N78-VM and i'm using cgminer I'm noticing its not becoming unrecognizable now that i'm using a second batch file but it still will shut itself off after about 4-6 hours of mining and having to restart cgminer.
If the problem is resolved by restarting cgminer, then it's not the unit. This can be either cgminer failing, network problem or your computer trying to go on standby or partially tries to turn itself off. Also, are you using a virtual machine? Regards, BF Labs Inc. |
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...
Thanks for clearing that up! One last question, is EasyMiner supposed to support mining, as the radio buttons for that are greyed out...
We're working on that part as we speak. Regards, BF Labs Inc. Sigh - wasted effort for a company that never seems to have time to fix anything. It will only ever be a 2nd class miner compared to .... others .... Why not do something useful like: 1) make a better bitstream that doesn't use polling 2) make a bitstream that allows changing the clock 3) Did the 792 bitstream ever get fixed? 4) Make a faster bitstream again for people who are running fine on the fastest one 5) Fix the MiniRig nonce range ............ Creating a miner that can handle 8TH of processing power without being hit by network latency is a tough task. Also, we'll be releasing a couple of new firmwares this weekend. Regards, BF Labs Inc. |
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Hmm... just got my Single today in the mail (excited!!). Easy miner, however, only lets me choose the radiobubble for "Administrative Options". All the others are greyed out. I can, however, mine with BitMinter, and firmware upload works great. How do I enable mining straight from EasyMiner? In addition... I ran diagnostics, and kinda surprised at the results. 34 throttles (my room is cold... 68F), and 5 errors on the 100 test :/. Did I do something wrong? Check to see that the heatsink's fix pins haven't worked loose in shipping. If the heatsink is firmly in place, then run the auto-tune feature to get your unit at peak performance relative to the operating environment. Tightened the screws a bit, trying again I tried autotune but after about an hour it still wasn't done so I stopped the autotune process... how long is it supossed to take? And I keep getting this: 2012.07.05 [15:12] BitFORCE (COM4) ERROR: Extraneous data received: NO-NONCE 2012.07.05 [15:14] BitFORCE (COM4) ERROR: ZFX command timed out. Retries: 0 Hmm... just got my Single today in the mail (excited!!). Easy miner, however, only lets me choose the radiobubble for "Administrative Options". All the others are greyed out. I can, however, mine with BitMinter, and firmware upload works great. How do I enable mining straight from EasyMiner? In addition... I ran diagnostics, and kinda surprised at the results. 34 throttles (my room is cold... 68F), and 5 errors on the 100 test :/. Did I do something wrong? when did you order your single? I ordered my single ~30th of April, 2012. Auto-tune must not be aborted by force, since it updates the firmware from time to time. If aborted during firmware upload, the unit needs to be reflashed, since the data in it's flash is no longer valid and the unit won't process or initialize. Regards, BF Labs Inc. Alright, how long should auto-tune take to finish then? For each firmware that is being tested, about 200 jobs are processed. If during any of that 200 jobs, the unit throttles or produces a bad nonce, then AutoTuner immediately proceeds with updating a slower firmware. This cycle continues until for some firmware, the 200 jobs are processed without any errors or throttles. That firmware would be reported by Easyminer as the stable firmware for that unit. Regards, BF Labs Inc. Thanks for clearing that up! One last question, is EasyMiner supposed to support mining, as the radio buttons for that are greyed out... We're working on that part as we speak. Regards, BF Labs Inc. |
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