Почему тех. поддержка игнорирует тикет #TZI-227-13226 ? Прошло уже 10 дней. В тикете было всего 3 ответа и они никак не решили проблему. Деньги до сих пор не вернули.
Проверьте тикет. |
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It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.
Does this have anything to do with your legal problems?
We can not find a ticket with the number "LDQ-944-78555" check whether the right number is specified. |
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Add: Megacoin, Worldcoin & Quarkcoin please.
no plans do you have any plans to add any new coins in the immediate future? Thanks, Add new coins do not plan to. |
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Would you please take a look at Ticket: #FBS-248-77257 I've been working on this for about a week. Support has been helpful, but there is a language barrier. BTCe stopped sending automated confirmation emails to certain email addresses a week or so ago. Comments in the "trollbox" show this. See: http://dcaz.net/search/withdraw+%28confirm|email%29 A number of your customers are not able withdraw BTC, LTC, NMC, NVc... you name it. Please fix this. p.s. The "BTCe doesn't send withdrawal confirmation email" problem is also apparent on bitcointalk.org. Hello, we have responded to your ticket. |
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btc-e.com,
Any updates on my ticket #TYA-369-89961?
Hello, we have responded to your ticket. |
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I wired $15,000 USD over 5 weeks ago and it has not been deposited yet :/ I've supplied all documents and sent three tickets. The most recent ticket auto-expired after no response in a week... Anyone know what my legal recourse is or what authorities I can contact?
Good day, write please the ticket number. |
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BTC-e is now SCAM!
I've made my first deposit last year after verifying my account by bank statement and utility bill. The funding was on my account after several business days. Great!
Second deposit after 1-2 months and they didn't want to release my funding saying I need to verify my account. I told them nicely and even added the ticket number of my verification. They didn't bother to read or go to the ticket. They were very rude and just kept saying things like "you need to verify your account!"
They never answered why it suddenly got "unverified". Never explained anything, never said sorry for the inconvenience or anything in that matter. They just kept demanding me sending them all the documents. So I send them everything again and then they released my funds.
This year I needed to buy some coins for my sister and because she isn't familiar with this, I told her that I could buy it for her. I already have several accounts.
I wired the money nearly 2 week ago. 3 business days after I wired the funds, I began checking my account. Nothing, but I didn't worry. I checked day after day and nothing.
A few days ago I contacted them asking why it's taking so long. No answer or explaining, wanted to see proof. I send them my bank statement, but that's not good enough for them and so the drama continues.......
Those fuckers are even worse than Mt.Gox. No matter how bad things were at Mt.Gox, they did kept being friendly and apologizing for the inconvenience. I know that they got into trouble after the US government took millions from them. But the support at BTC-e is the worse!!!
Monday, I will contact my bank and ask for advice what to do.
so STAY AWAY from BTC-e!!!!
Good day, write please the ticket number. |
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Hello
As a total newbie to Bitcoin and wanting a piece of the pie I find myself inexplicably drawn to the relatively "cheap" prices on this exchange when compared to other exchanges. But I don't want to send off my savings to persons unknown where I have read so much bad press about payments going missing, selective scamming, and unknown people behind this operation! I am sure others would like to know who they are. Surely its in the best interests of the Bitcoin community to put some faith behind this organisation as they appear to be a main player...so any speculation on who they are? The website is hidden in who.is and they use some Russian organisation registered in the UK thats providing them with wire transfer services, Mr Nikolay Rozhok of Mayzus Financial Services Ltd. Maybe Mr Rozhok and BTC-E.COM are the same..anybody have any ideas?
Good day, write please the ticket number, we will check and reply to you |
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Dear BTCE
I tried to transfer LTC out of my btce account but i get this msg
"Denied for your account. Contact support."
With no warning or reason given and no answer to my support ticket ECZ-668-87396
Can you inform me why you have locked my account in this way?
Colm
Hello, we have responded to your ticket. |
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Hello Please can you freeze my account and stop any transfers going out of chic27 account
A hacker has hacked it and changed my email
TICKET NUMBER BMO-310-81432
please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins
thanks
Alex
Hello, we have responded to your ticket. |
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Подскажите, сколько подтверждений ждать для зачисления? Вчера было 17 и не зачислялись, ок, понимаю, новая версия клиента. Сегодня 6 подтверждений и опять не зачисляется. Инфа про 3 подтверждения не актуальна? Спасибо.
Последний билд работает не стабильно сейчас тестируем другие варианты. |
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Посмотрите пожалуйста тиккет #WFD-872-20857
Проверьте тикет. |
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Что у Вас за чехарда с биткоин-адресами? Уже 17 подтверждений, а биткоины не зачисляются? Ticket #BSB-911-85351
Были задержки из-за новой версии клиента, пофиксили. |
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Здравствуйте, btc-e.com
Планируете ли вводить ограничения для российских платежных систем в связи с пресс-релизом ЦБРФ "Об использовании при совершении сделок «виртуальных валют», в частности, Биткойн"?
нет. |
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Add: Megacoin, Worldcoin & Quarkcoin please.
no plans |
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Hello, please write a ticket number, we will verify this information, and will try to quickly resolve your problem.
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