Hi, i had USD hold in my account for a long time, i had uploaded ids and bills long time ago, but no-one replied, can someone from BTCE have a look and RELEASE MY MONEY ASAP!!!!!!!! your support team is not answering me at all! TICKET IS HERE: https://hdbtce.kayako.com/Tickets/Ticket/View/31298ticket number?
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продублирую
Подскажите, пожалуйста по следующим вопросам:
1. пропала возможность пополнения счета банковским переводом в рублях. это временно? 2. тикеты нужно писать на английскои языке или на русском? Я пишу на русском, а мне, по какой-то причине, отвечают на-английском...
1. Временно 2. Русском
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$2000 recently stolen by BTC-E selectively scamming those around the world!
Can you elaborate further on this? Are you suggesting BTC-E itself is randomly stealing money from its users ot keep a low profile? I (another unfortunate BTC-E client) made a withdrawal of 3.35 BTC from BTC-E on 11/23. The amount was removed from my BTC-E balance (now at zero) but the transaction never appeared on the blockchain, i.e. money is gone. Attempts to contact support have been futile (3 attempts). The matter remains unresolved. So yes, BTC-E is without doubt stealing funds from users. At today's exchange rate 3.35 BTC equals USD 3,350. I can only strongly recommend everyone to avoid the risk and not deal with BTC-E. Its an anonymous Russian exchange that steal funds from customer accounts with impunity. Hello, write the ticket number.
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They thought they could let this slide, this has been ongoing and still not resolved, it's a shame they think they can do this to people. some of us have mouths to feed, stealing like this is an absolute disgrace on behalf of such a big company.
Basically, for some unknown reason I couldn't access the BTC-e site whenever I tried, after having sent my IP in, I managed to resolve that, only to find out that they had blocked my account for no reason. Whilst sending btc-e a ticket in relation to this issue I got my ticket closed straight after, they didn't respond, they just immediately closed my ticket. This is outrageous that they can do this to my bitcoins!
This scam accusation stands until the problem is solved, just a heads up to others, it can be you! No idea why they did this to me, no response to my tickets either. Not impressed at all.
account unlock Your account has been under suspicion of hacking!
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Wow I have a very similiar problem with sending out FTC on Btc-e.com .. few days ago I withdrew 4100 FTC to my FTC wallet on my computer.. I still have not received the coins. Transactions on my FTC wallet are blank, showing it as never even being recieved. It could be my FTC wallet, I've been waiting for it to be synced but it is extremly slow, its been syncing the blockchain for over 4 days now.. Im starting to get worried about this. Also, I didnt add any fee's and I emptied my whole wallet on BTC-E of my FTC. This the address I sent to 6of5NqW9pjvApY6mqmGsFd2DAnbbv987kx If my wallets broken how can I recieve my FTC?
Hello, write the ticket number.
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Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
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Deposited USD into btc-e on Nov 20, they were credited to the account, however even though I provided ID, utitlity bill and bank reference letter immediately as per their instructions via the ticket system, the 30 day money HOLD was not removed yet.
Hello, write the ticket number.
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Hi Write the number of the ticket. We will verify this information.
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Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
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Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
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EDIT: UPDATE
While the account is secure now, I cannot withdraw any coins or USD.... I've messaged support on Skype and through tickets for the last three days and have not had any response. I really need to be able to withdraw coins to be able to live up to trades and sells.
BTC-E please fix my account, thank you.
I will post updates here as they happen.
Hi Write the number of the ticket.
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I withdrawed 0.3 BTC from MtGox to BTC-E 1.5 hours ago, and it still doesn't show up as an unconfirmed transaction.
I have moved BTC from Mt Gox to BTC-E before and then I received it much much quicker. Do I need to be worried or not?
Is the transaction in the blockchain yet? It might be gox being slow to actually send it.... No, not in the blockchain yet. Thanks for the suggestion! Guess Mt Gox is to "blame" then. Any clue how long I should wait before complaining about it? Hi coins credited to your account balance at one minute after three confirmations network. You can see when the coins were sent to check on blockchain. If you have this problem remained specify the ticket number, we will check.
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Update bitcoin wallet. Hold deposit 30 min #btce
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OK, My deposit was credited today. Only took 50 days and God knows how much lost in potential gains... But I'm just grateful to have my money back. ... Now how to get it back out.... Hmmm.
Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
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Пропал SEPA перевод, сделанный 2 недели назад - в аккаунте ничего не отображается. Это первый перевод Евро и может банк заблокировал, но нет никаких сообщений. Тикет открыт, но нет ответа. Как действовать?
Если это депозит то пришлите в тикете платежку найдем его.
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Сегодня в связи с вводом новых серверов были проблемы с получением ссылок на вывод на изменений почты! Проблему пофиксили о чем есть информация в твитере.
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Recently, we started to receive claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that the information Details of Payment is always present in the document of transfer, do not shorten it, don not use your account username.
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49 Days and counting since I sent my $10,000 USD to BTC-E.
Still not credited my account.
Still not replying to my support requests:
Ticket: #MGE-636-15561 - (English)
Ticket: #YWL-573-46478 - (Russian)
49 дней и подсчета голосов, так как я отправил своих $ 10000 USD к БТД-E.
До сих пор не перечислил мой счет.
До сих пор не отвечая на мои просьбы поддержки:
билет: #MGE-636-15561 - (Английский)
билет: #YWL-573-46478 - (Русский)
#180774139 +XXXX USD Manual deposit wire 03.12.13 22:05:02
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Ребята ну всем же понятна, что статья coindesk заказная. Русская мафия они там походу дурь курят прежде чем статьи писать. Видно же, что высосано из пальца.
Они нам написали сообщение, я им лично написал скайп для связи с нами причем это было в течении суток, ответа так и не поступило, что наводит на мысли, что им наши ответы и не нужны были.
P.S. Мое мнение, что мы просто стали сильным конкурентам Гоксу, Стампу и прочим биржам и при этом собственники биржи Русские, что их еще больше злит.
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