Hi
We have changed our staff completly please reopen your ticket.
is it possible to get a direkt email to you or someone how is operator -.- Becourse iam stressed up with openen tickets and waiting months for a answer !! I am the highes paying faucet in your hole Rotator/list ..... so please give me some fast support -.- -.- Hi I think i have responded you myself. sorry about this. you should expect fast support from us from now on.
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Update
Dash rotator is now active.
i see you are aktiv ....... -.- i submited a ticked about 3 MONTHS ago about withdrawing my dogeCoins .-.- your supporter says yes its possible but nothig happes after 3 months now ! ~~~~~ also i got Support messages from my users that epax is not paying the total ammount out to users ? kind regards Hi We have changed our staff completly please reopen your ticket.
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Update
Dash rotator is now active.
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Hi epay, I have created a new faucet Rose Bitcoin Faucet. http://rosecoins.net using epay script. Can you please add it to your faucet list. I have already send request yesterday. Thanks . Hi I can't find your request could you please send again?
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Good to hear that you don't planning to close Epay service. Epay isn't very popular through faucet users and owners, but many people can choose to use Epay after closing of Faucetbox. I know Epay had problems to solve support questions, I hope these things will be improved. And I don't know, does epay faucets have problems with bots.
Hi We are working on improving our support. Our latest script update have anti-bot link system. Hi, How can we update script? It'll be good to add this info on your site (or I just can't find it?) Hi Just replace all folders except "configs" and "ads" then go to admin area and configure the settings. it will be added later.
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Good to hear that you don't planning to close Epay service. Epay isn't very popular through faucet users and owners, but many people can choose to use Epay after closing of Faucetbox. I know Epay had problems to solve support questions, I hope these things will be improved. And I don't know, does epay faucets have problems with bots.
Hi We are working on improving our support. Our latest script update have anti-bot link system.
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Update announcement
Hello everyone My name is Lucile, i'll be the new handler from now. We got news today when we got to the office that both faucetbox and paytoshi are closing. It is sad as they were good guys and competition was good.
In order to compensate for the new traffic we already have added two new server and hired new staff for support dedicated to faucet owners. We are in process of adding Dash and Zcash to our services , so your business won't suffer. we are also working on making the payments daily.
and from what I've heard faucetbox script is already ported to support ePay.info api
Also we'll be introducing a new referral link for faucet users only so they can invite other faucets and earn from them.
This business is not profitable for us too. but we have dedicated locations in couple of datacenters around the world and we pay only the electricity fee. So don't worry we won't be closing as we are using our services too.
I'll keep you informed. and please don't post regarding payouts right now and keep the topic clean to smooth out the transition. Thank you. Locile
Do you support PTC-Sites? When I register a key, you want to know a timer and the Referral Percent. I have no timer and I calculate the referral earnings. What should I insert there? Hi There is no limit to use our service. enter 0 for both timer and referral percent.
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Do you support all the (alt)coins that were listed at faucetbox or plan to support them before it gets closed??
Right now we have doge and litecoin. Dash and zcash are already being added. Other alt coins we'll be added before closing. like ETH and XMR? Yes, our team is working on ETH and XMR as we speak.
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Do you support all the (alt)coins that were listed at faucetbox or plan to support them before it gets closed??
Right now we have doge and litecoin. Dash and zcash are already being added. Other alt coins we'll be added before closing.
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i had 3 faucet site on this list but its will be closed i wanna transfer my faucets to EPAY
Hi We'd be happy to have you. let me know if you need anything.
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Update announcement
Hello everyone My name is Lucile, i'll be the new handler from now. We got news today when we got to the office that both faucetbox and paytoshi are closing. It is sad as they were good guys and competition was good.
In order to compensate for the new traffic we already have added two new server and hired new staff for support dedicated to faucet owners. We are in process of adding Dash and Zcash to our services , so your business won't suffer. we are also working on making the payments daily.
and from what I've heard faucetbox script is already ported to support ePay.info api
Also we'll be introducing a new referral link for faucet users only so they can invite other faucets and earn from them.
This business is not profitable for us too. but we have dedicated locations in couple of datacenters around the world and we pay only the electricity fee. So don't worry we won't be closing as we are using our services too.
I'll keep you informed. and please don't post regarding payouts right now and keep the topic clean to smooth out the transition. Thank you. Locile
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epay.info, you are pain in the ass with your Multiaccounting "kind of protection", there is no harm for you if we have multiple accounts, does google prevent you from having several accounts? does ebay prevent you from having several accounts? ... I just checked three of my epay accounts in the same hour => now I am fully blocked on each account!!!! and bye bye my satoshi!!!! I start to believe that epay.info like very much this since they can extort a lot of satoshi from users this way and earn more money on their side!!!! Continue like that and more and more users will notice your behavior and use other services similar than you but definitely more professional (including ticket support by the way and no multiaccounting fucking "so-called protection"). Hi Over 90% accounts that are banned, are the accounts that used TOR or other type of vpns to fool the faucets and get more from them or they have referred themselves. this is to protect the faucets and protect them. please give me your accounts details so i can check their status. Lucky me I got banned without using TOR or VPNs, I am among the 10%! Could you give me YOUR exact definition of MultiAccounting Ban? Something weird in your answer => there is a big difference from my point of view but you can explain yourself. Indeed, protecting the faucet sites from users who want to trick them (which I fully agree I would do the same) and preventing one person from accessing several epay accounts on https://epay.info/login (is that a faucet site as well???) and banning them in order to keep their satoshi with no reason! Please give me your point of view or explain me by which mechanism you can ban people only from accessing several accounts on epay.info site. Hi Please send me your details so i could check them. Our previous algorithm was based on users login ip, we have changed that algorithm and improved it significantly. And sorry for the delay in answering
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Epay rotator sends only VPN user. And Brazil traffic !! Only bad traffic from your rotator ! Its unless!!
Hi As you know there is no way for to control who uses TOR or other traffic. If you know any , please do tell us.
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epay.info, you are pain in the ass with your Multiaccounting "kind of protection", there is no harm for you if we have multiple accounts, does google prevent you from having several accounts? does ebay prevent you from having several accounts? ... I just checked three of my epay accounts in the same hour => now I am fully blocked on each account!!!! and bye bye my satoshi!!!! I start to believe that epay.info like very much this since they can extort a lot of satoshi from users this way and earn more money on their side!!!! Continue like that and more and more users will notice your behavior and use other services similar than you but definitely more professional (including ticket support by the way and no multiaccounting fucking "so-called protection"). Hi Over 90% accounts that are banned, are the accounts that used TOR or other type of vpns to fool the faucets and get more from them or they have referred themselves. this is to protect the faucets and protect them. please give me your accounts details so i can check their status.
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id ticket:#19839 default btc address: 3JPagN26QRCBdtUZFcHsV6aAVjcNK45VCz is true that 100,000 satoshi is now the minimum payout or support lied to me? if yes epay.info website never notify me about that, they also tell me my balance is 0.00039538 BTC when in reality is 0.00017938 BTC (dashboard show me that amount), I dont know if your system is no working propertly, you can see the full conversation with support in the next url image screenshot screenshot: http://imgur.com/aGKsrVo Hi The minimum payout is 3365 satoshi, i have checked your log and it looked like you have changed it yourself and now it is 3365 satoshi as for your balance, i checked the logs and your dashboard is showing the correct balance. my simple question is: Will I get paid next automatic payout? I am always fighting with support every week for it, If they dont want to pay me just tell me and no use epay.info anymore, or if they are having problems with the payments it is understandable just notify people, I dont know what is the necessity of support for lie telling that minimum payout is 100,000 satoshi Hi Of course you will recieve. About that 100,000 satoshi, i have checked the logs and you have changed it yourself on multiple occasions ,
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id ticket:#19839 default btc address: 3JPagN26QRCBdtUZFcHsV6aAVjcNK45VCz is true that 100,000 satoshi is now the minimum payout or support lied to me? if yes epay.info website never notify me about that, they also tell me my balance is 0.00039538 BTC when in reality is 0.00017938 BTC (dashboard show me that amount), I dont know if your system is no working propertly, you can see the full conversation with support in the next url image screenshot screenshot: http://imgur.com/aGKsrVo Hi The minimum payout is 3365 satoshi, i have checked your log and it looked like you have changed it yourself and now it is 3365 satoshi as for your balance, i checked the logs and your dashboard is showing the correct balance.
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I have 4 weeks without receive payment, I was trying to contact support and they said to me "minimum payout is 100,000 satoshi" I asked them from when is 100,000 satoshi the minimum payout, bacause 4 weeks ago I received 6,000 satoshi payment wihout problems, and then they dont answered me and closed my ticket without any reason, WHAT A BAD SUPPORT!
Hi Please send me your ticket id or your btc address so i can check.
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iam waiting now since about >2month for a about 90 000 Satoshi Send me 100 000 Satoshi to my account and is ok will stop using epay in future. ticket ids: #18689 #19268 kind regards lol no reacon to my Tickes they only closed both ticked both done nothink @ at this time is only Funny not more your Service !!no regards ! My last one was answered Hi,<br /> Thank you for contacting ePay.info support.<br /> Also sorry for late reply.<br /> Did you checked with Yannik?<br /> Please send us Yannik answer to us too.<br> <br> If you have any other questions, please feel free to contact us again and we will be happy to further assist you. <br> <br>Richard<br> ePay Support What a load of old rubbish, they know how to drag it out. Hi Felicitia Your both your tickets ( #18689 ,#19268) are already answered.
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Due to a crash the webhost server short period of downtime early in the morning of July 4th . Please accept our apologies for any inconvenience caused during 5 month ago. We are working hard to fix the problems.We're under pressure for many problems like DDOS attack, Bitcoin Network issue, also couple fixing bugs. Right now Our engineers have resolved an issue with one of the database servers. All servers are up and running now. We amin to respond all tickets please give us more time. Racey and Felicita: please send me your TID, I promise to you remind our customer service to reply you on 24hKind regards James ePay.info Customer Service Team
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