***Yawns*** still no one reporting their order completed from Tuesday or Wednesday.  How long ago was it they said that support was working on Back Orders lmao.  Like I said before I am in the 8000 cases, and hasn't got to me yet...one of the others I have been talking to is like 120 cases before me and he hasn't been dealt with either.  All confirmed "paid".  I told you all I seen right through the smoke and mirrors.

lol, key word "IF"  My Case is in the 8000's and trust me hasn't been got to yet.  I am not seeing anyone else saying theirs from tuesday has been dealt with either, except for the one who got a loan, and the dwolla transaction.

Now that I believe and understand.

Good to see a Dwolla order was pushed through.  When I start seeing people coming in here stating their orders through ZipZap on early Tuesday have been finally successful I will feel much better.  Until then I am remaining skeptical.  Due to what I have been seeing thus far, I reserve the right to be skeptical.

I see no new information that we weren't already aware of.  The smoke and mirrors don't work on me!  We already knew our orders were "Paid" Duh! So did ZipZap and so did BitInstant.  "Wait just a little bit longer" for real people how is this anything new than what we already knew?  The only thing that was knew in that entire paragraph was the amount of effected, that we are to take their word on...which I might remind all of you in the last few days hasn't amounted to much!  I'd love to see some real information, and authentic answers to our questions.

ETA even a guess?

Why did you leave the site terminal open even 12hrs into knowing that "No" one was receiving anything from their purchases with ZipZap?

Why was no warning put up to prevent more customers from hitting this huge sink hole, compounded with the removal of the only warning the customers had Q&A?

Those are real questions, that need real answers.  Not telling the same ole excuses just in a different form.

the ones from two-three days ago are not being processed yet.  Official response is they don't know when they will be processed.

If you are so confident, why stop with one.  There others that I am sure you could afford to do the same for.  I just read through about 16 long long term customers who are deserving.

Buying one member in the forum, is not going to cloud the truth that we all have seen!!

Shhhh your breaking their concentration, don't you know we are the root to all the problems they have had lmao

Correct they are notified immediately to release the product we purchased. They receive the actual funds in 2-3 business days.  Bitinstant tried saying it would take one week.  So we are getting close to the day that they will physically have all of our funds.

***** ****** (ZipZap)
Jun 13 14:02 (PDT)

Mr. ****:  If you would like to begin the process of setting up a account with us to begin offering ZipZap as a payment method, I can help walk you through this.  Per your question, you would receive your funds within 2-3 business days of transaction.
Thank you!

Reply to this email or click the link below:

This email is a service from ZipZap. Delivered by Zendesk.

Update:  Reply from ZipZap.  

Question:  How long will it take for my money to make it to the business or person that I sent it too.  I know they are suppose to release what ever I purchased immediately, but I am thinking of adding ZipZap as a payment method and would like to know how long it would actually take for me to get my money from someone making a purchase.

Answer: 2-3 business days.

Lmao so BitInstant what is that lie number 7 so far!?  You said you wouldn't receive any of our funds from zipzap payments for a week!!  2-3 business days, and a week are two totally different time periods.  Could Bitinstant be holding our money till it finally clears into their accounts from ZipZap.  It seems very plausible now.  Goes to show you, we can't trust them for a honest answer...we have to go digging to find the truth.

Thanks for the update on how their service is "Definitely" working correctly.  don't hold you breath on the back order though!   

It does feel like a deja vu coming, doesn't it!   

You didn't make one single announcement on your website at all during the two days of hundreds maybe even thousands of customers coming to your site thinking all was well.  There is no excuse for shutting down the only area where coming customers could see there were issues, and not putting up a warning or shutting the terminal down temporarily.  It is blatently obvious to your customers now, that we can not trust you to have our best interest or to be looking out for us with your business.  You have lost trust, and now your loosing dependability, and respect.  You did blame the customers "Ursey" Shall we go through your previous post?  There you lost respect.  Dependability gone - going on three days with just excuses and no funds.

Lame!  Everyone as in the hundreds who had post of receiving no funds through zipzap!

You could of just deleted profane remarks, or put up a warning to new customers at the terminal before you completely closed any type of access to Q&A.

You did attempt to cover it up, or there would of been an official announcement on your site warning new customers of the issue.

You expect us to trust you when you have deceived us, lied to us, and even blamed us.  Get real, if you had even a small competition right now your business would sink into the abyss.  I and many others will be damn sure to check this forum and others before visiting your site, as you don't care one bit about informing or warning your customers,,....even your long term ones.

But i still have the screenshots from the first 16hrs of no orders going through.  Everyone in Q&A stated no orders had went through.  Day two still no orders were going through via zipzap, and have been in touch with zipzap on this discussion.  They received as more complaints on day two than day 1.  You disabled even being able to view Q&A and left the terminal open with no warning with over 24hrs of no successful cash deposit orders, hundreds of complaints, and without issuing one warning.  It has made it appear that you were attempting to cover up having the issue, so that your business would continue making money off of new customers even though you were well aware that the cash deposits were going to be unsuccessful.  I have the facts to support that.

Gareth, could please let us know why the terminal was left up even after the first few hundred were complaining in Q&A and through emails about not receiving their funds in the 2 hour guarantee?  Also, why there was no warning disclaimer placed on the site on day two since you disabled the Q&A from being a warning to new customers that their money would be being withheld due to technical issues?  I believe out of everything, that really hurt your credibility the most with me and many others.

Yes thats a 3rd excuse for those of us who can count.  We must still look like idiots.  So scratch the previous excuse of we will begin issuing the funds when the site has been fixed by the techs...now that the site is fixed, its their working on backlogs (could it be a more cryptic excuse), whats next the power has been shut off and we lost all back orders?!?!?  

Gareth, since you just officially declared that all orders are going smooth now.  When can we expect you start sending us our funds as your business promised it would when the issue was fixed?  Are we too expect that your business will continue holding our funds, with yet a 3rd new excuse?

By the way if you say your waiting for the green light from your techs, then obviously we are not talking to the co-founders or the BI Admins...apparently the techs run your business and make all the calls.  Geeesh lets get past the fictional excuses, and just throw us what is really going and how long we will be waiting already.

My heart goes out to you.  We all had grand ideas for our money. So much could of been done to spare us all this huge set back, but wasn't.  Maybe some day we will get a provider that is quick, reasonable, and honors our trust.