To sum up, here are the key findings of our investigation:
1. We consider the player's in-game behavior to be highly suspicious. The arguments have already been given above: playing only one slot, winning several jackpots in a row, and so on.
So winning is suspicious. Noted.
2. We believe that the winnings were not possible without a vulnerability in Wazdan's software.
Wazdan believes it is possible.
3. We consider the player to be prone to fraud since they blackmailed us, threatening to file a complaint with the UK public authorities and demanding the lost deposits back. The player regularly blackmails various casinos in a similar way, as evidenced by their activity on the LCB forum.
Filing a complaint with authorities is not a "threat", it's any citizen's right to do so. You make a lot of claims without evidence.
Our white-label operator SoftSwiss, hosting over 200 respected casino brands, unequivocally classifies this win as a fraud. Unfortunately, Wazdan has refused to cooperate with our investigation by leaving most of the questions unanswered. We see their conduct as highly unprofessional, while the only reasonable explanation for it is an attempt to escape liability.
Any chance SoftSwiss can create an account on Bitcointalk, confirm their identity, and share their site of the story? I can't believe anyone who takes themselves seriously calls something a fraud without providing evidence.
Wazdan on the other hand made a lot of sense in their posts.
we have made the following decision:
Despite our belief that we are dealing with a highly irregular situation, we are unfreezing the player's account since a three-month investigation failed to provide strict evidence of fraud.
As of now, the player's account is active and all the funds are withdrawable.
Well, that's something. As per the
Trust Flag Rules,
users should withdraw their support for the Type 3 Flag once the victim has been made whole. @bambolina: please keep us posted on your progress withdrawing in 100 chunks.
I would like to know if I could make a single withdraw and have my account closed as I have explained previously I have a gambling addiction
Keep it together, don't start gambling again! Think of it this way: if you lose, your money is gone. And if you win, they'll accuse you of fraud again and your money is also gone.
As I said before:
It sounds like you should really stop gambling!
Get the help you need so you can actually enjoy this win.