March 4, 2019.
Dear Ms/Mr,
Given the situation we are going through in CryptoFinancial Life SL, as we have communicated in the last email, the main problem that is causing us the delay of returning the money is that our bank account has been frozen.
Meanwhile, with the aim to solve this problem as soon as possible, we have opened a new bank account in a different bank entity to make sure that is not happening again.
For this reason, before we end up in the legal department, if you could sign this agreement, we would appreciate you to understand our situation.
We, CRYPTOFINANCIAL LIFE SL, with CIF: B-88074208 and fiscal address in C / Gran Vía Nº6, we commit ourselves to the return of _______________ € / $ corresponding to the order number ______ of our website mineroo.io in the following 30 days the receipt of this document signed by the affected party.
I, (name and surname) ___________________________________ with ID / NIF __________________, I agree to keep waiting for the return and not process it through the courts. The account number to deposit the amount is ______________________________.
seems like they sent out this form to a bunch of people that are waiting for a refund. Let's see if they will actually pay out the refunds, and not stick to empty promises like they've been doing so far