I am finding that I need to spend some time considering seriously if it's wise to continue playing this casino, due to the incredible void and absence of any support. Not even taking in to account this is not the first time. But, I think probably my highest value deposit to date, using their exchange service, bitin, and the deposit is nowhere to be found in their casino. Several hours have passed since I've reached out to both responsible for this casino through chat and pm with no response. previously there was usually a delay. they seem to be getting longer. i particularly find uncertainty and waiting to be obnoxious. if it's just the level or scale of the inconvenience that makes me quit playing here, that seems regretful to me. sorry if this comes across preachy or rantish. thanks.
Hello mattersbigoldick,
I do apologize, for the delays. Do consider, the time zone differences here, the time you were asking for help, my developer and I was asleep. We have the same time zone as each other.
As humans we can't be online 24/7, seeing a site in front of you, or a given business, can make people forget the very people behind it that run it.
Bitin at the time was low in BTC, hence, it didn't process your transaction. We had manually credit you as soon as we were online and refill the bitin BTC wallet.
Sincerly
Lightlord
Show Posts
