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Still waiting on my money. Been 9 months. $3K...
you are Ponzi scheming asshats.
Still waiting. These assholes are waiting for the value of my tokens to drop to $0 before they let me withdraw. |
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Still waiting on my money. Been 9 months. $3K...
you are Ponzi scheming asshats.
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Hi freewallet team. I bought the Kickico ICO tokens using my freewallet. I didn't know free wallet is an exchange or a scam. Now they told me they have sent my kick tokens to my freewallet but unfortunately I cannot find it. Your team has taken it. Please give me my kick coins. I believe in you. I hope you will resolve this issue for me. I have tried to contact you several times without success. Don't be a scam like people say you are.
Upcomingdiamondinvestor, if you're referring to KICK coins, they are supported by Freewallet. In order to access and manage your tokens, please download and install our Token Wallet app and log in using the same way you log into your ETH wallet. Hi Freewallet Team, Previously I used the freewallet for Bread Ico(BRD), now they are already listed on Binance for weeks. On Dec 26th, the inapp support said they would refund the tokens to me. By now almost half month passed, I have no futher updates yet. Would you mind speed up the refund process a little bit? My User ID is 7b6ae85d Thx in advance! A freewallet user Bro, you're screwed. They are a Ponzi scheme and don't have funds to cash out your deposit. Also if you are waiting for support to add the tokens to your acct... it took them 6 months for them to do that for me and I still can't cash out. |
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Hi Freewallet Support
Thank you for attempting to resolve my issue. You refunded the 313 stuck tokens yesterday. As a result, I was able to transfer 110 of them to my external wallet, finally.
HOWEVER, I'm having the same issue again. I broke the transfer into several smaller transactions (in case the transaction again failed to broadcast.) Initially, the first couple of transactions went through. However, other TXNs were again not broadcast.
I would greatly appreciate if you could refund those stuck TXNs so I can try again. I messaged support and got a canned response about "txns take some time... blablabla..." but as you are well aware, TXNs can take time to confirm on blockchain. But if they are never broadcast, we can wait until next century and those TXNs aren't going to move.
This is an app glitch/bug...
Please refund my stuck transactions so I can try again. Thank you.
BTW, I have already tried:
1) Uninstall/reinstalling the app
2) Clearing cache
As per the knowledge base suggestions. This did not work...
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The scammers are now saying they'll process the transaction when "relevant arrangements are undertaken"
This is the most gibberish, BS response I've ever heard. You scamming losers have the wallet address where the funds are to be sent. Instead of telling me what the issue is, explaining the actions they are taking to fix it and giving me an ETA, these scamming losers are giving more BS responses that provide no clear solution and just infuriate me.
Process the transaction or give me the private keys so I can reload the wallet elsewhere and process it.
You guys are seriously scumbags and your support is the worst I've ever experienced. Don't you want me to go away already? Just fix my issue...
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My experience from today:
iOS app receives currency without any problem, but cannot exchange or send it…
After number of unsuccessful attempts – simply logged in to web version from PC - from here send works fine and fast.
As usual – smartphone versions require a lot of improvements before it will be really possible to use them with confidence.
They have a web version? EDIT: Looks like they do, but it doesn't have support for tokens, unfortunately. Also, my issue is that i 'sent' a transaction, but the TXN was never broadcast. So it's in some sort of limbo, where it's not on blockchain, and not in my wallet. Not sure what they hell happened, but clearly an app glitch. They should have refunded or posted the transaction for me, but once again they are stalling, probably because they are criminal scum. |
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I think their game is to have occasional "issues" with larger than average transactions, while creating the illusion their service is legit for all smaller transactions. I hope they prove me wrong and credit my funds but I am not counting on it.
This exactly... they respond and pretend to be helpful, but don't actually provide support... they just mumur some BS so that they can say they responded. it's actually worse than no response at all... it's ... infuriating. |
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I'm getting the runaround.
Unable to login to the app at all now "due to a security error"
No response for days from the support staff.
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electarded_apparently, please update your Token Wallet app and retry your transaction: it should go through now.
the app said it let me send. However, the TXN broadcast is still pending. Anyone that wants to see for themselves..... 0xac7ec202dcdbb3fe219e85c92ea33dfad89119fc It may just be high network traffic, but I paid a relatively high fee... why no txn broad cast? TXN is stuck. When I clear cache, the app just freezes. So now things are actually worse than before... Awesome... Still waiting on some help with this. go figure it finally let me send my tokens and then the transaction got "stuck" in pending mode. I tried: Clearing Cache uninstalling/reinstalling app install app on different phone all together Nothing seems to work Waiting on some help from support. I have a strange suspicion they aren't going to rush to fix this. I'm requesting that they kindly refund the transaction and send for me to the wallet app provided in the support chat. I post screenshots to the chat showing the exact screens that I"m seeing and the guy responds: "Do you mean your transaction is pending whereas you can access your wallet?" DUDE LOOK AT THE FUCKING SCREENSHOTS. These people... It feels like an awful troll. For 2 days... This is what I see: https://imgur.com/a/usSGgwhat you are doing, free wallet support, is absolutely cruel. You know damn well that this txn hasn't been broadcast and you are giving me canned, fake responses to delay. It's absolutely mean. THERE IS NO TXN ID BECAUSE THE TXN WAS NEVER BROADCAST You guys are really fucking mean. bump... no response. just more wasted time... |
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electarded_apparently, please update your Token Wallet app and retry your transaction: it should go through now.
the app said it let me send. However, the TXN broadcast is still pending. Anyone that wants to see for themselves..... 0xac7ec202dcdbb3fe219e85c92ea33dfad89119fc It may just be high network traffic, but I paid a relatively high fee... why no txn broad cast? TXN is stuck. When I clear cache, the app just freezes. So now things are actually worse than before... Awesome... Still waiting on some help with this. go figure it finally let me send my tokens and then the transaction got "stuck" in pending mode. I tried: Clearing Cache uninstalling/reinstalling app install app on different phone all together Nothing seems to work Waiting on some help from support. I have a strange suspicion they aren't going to rush to fix this. I'm requesting that they kindly refund the transaction and send for me to the wallet app provided in the support chat. I post screenshots to the chat showing the exact screens that I"m seeing and the guy responds: "Do you mean your transaction is pending whereas you can access your wallet?" DUDE LOOK AT THE FUCKING SCREENSHOTS. These people... It feels like an awful troll. For 2 days... This is what I see: https://imgur.com/a/usSGgwhat you are doing, free wallet support, is absolutely cruel. You know damn well that this txn hasn't been broadcast and you are giving me canned, fake responses to delay. It's absolutely mean. THERE IS NO TXN ID BECAUSE THE TXN WAS NEVER BROADCAST You guys are really fucking mean. |
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electarded_apparently, please update your Token Wallet app and retry your transaction: it should go through now.
the app said it let me send. However, the TXN broadcast is still pending. Anyone that wants to see for themselves..... 0xac7ec202dcdbb3fe219e85c92ea33dfad89119fc It may just be high network traffic, but I paid a relatively high fee... why no txn broad cast? TXN is stuck. When I clear cache, the app just freezes. So now things are actually worse than before... Awesome... Still waiting on some help with this. go figure it finally let me send my tokens and then the transaction got "stuck" in pending mode. I tried: Clearing Cache uninstalling/reinstalling app install app on different phone all together Nothing seems to work Waiting on some help from support. I have a strange suspicion they aren't going to rush to fix this. I'm requesting that they kindly refund the transaction and send for me to the wallet app provided in the support chat. I post screenshots to the chat showing the exact screens that I"m seeing and the guy responds: "Do you mean your transaction is pending whereas you can access your wallet?" DUDE LOOK AT THE FUCKING SCREENSHOTS. These people... It feels like an awful troll. For 2 days... This is what I see:  |
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electarded_apparently, please update your Token Wallet app and retry your transaction: it should go through now.
the app said it let me send. However, the TXN broadcast is still pending. Anyone that wants to see for themselves..... 0xac7ec202dcdbb3fe219e85c92ea33dfad89119fc It may just be high network traffic, but I paid a relatively high fee... why no txn broad cast? TXN is stuck. When I clear cache, the app just freezes. So now things are actually worse than before... Awesome... Still waiting on some help with this. go figure it finally let me send my tokens and then the transaction got "stuck" in pending mode. I tried: Clearing Cache uninstalling/reinstalling app install app on different phone all together Nothing seems to work Waiting on some help from support. I have a strange suspicion they aren't going to rush to fix this. I'm requesting that they kindly refund the transaction and send for me to the wallet app provided in the support chat. |
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electarded_apparently, please update your Token Wallet app and retry your transaction: it should go through now.
the app said it let me send. However, the TXN broadcast is still pending. Anyone that wants to see for themselves..... 0xac7ec202dcdbb3fe219e85c92ea33dfad89119fc It may just be high network traffic, but I paid a relatively high fee... why no txn broad cast? TXN is stuck. When I clear cache, the app just freezes. So now things are actually worse than before... Awesome... |
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electarded_apparently, please update your Token Wallet app and retry your transaction: it should go through now.
the app said it let me send. However, the TXN broadcast is still pending. Anyone that wants to see for themselves..... 0xac7ec202dcdbb3fe219e85c92ea33dfad89119fc It may just be high network traffic, but I paid a relatively high fee... why no txn broad cast? |
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lol, this is the top result for
"jack the ripper tutorial bitcoin"
Are there any good guides out there? I found one a few days ago, but can't find it now.
Trying to use JTR on Mac
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Michael, we appreciate your friendly reply! Our support reps would be glad to continue the research on your case once you provide the information we requested (see an update in the in-app chat). Thanks again for your help!
You really suck at support/help dude. Being a condescending prick doesn't make me less frustrated or angry and makes you look like a bigger asshat that doesn't give a shit about the app users. A little empathy goes a long way. ANNNNNNND... they're gone... sent me 1 message, now I can wait another 24 hrs to hear back... any appearance that these people want to help is pure theatrics. bump... still no resolution. 1 msg per day MAX. HMMMM ... they've stopped responding in app and on various forums. Guess what Señor Freewallet... this is why people are calling your app a scam. Obviously, the best solution is to just get my tokens to me, but I am in talks with the app store team, trying to get your app pulled from the app store until you're able to resolve the numerous issues that people are complaining about. Lots of people being harmed by your team's incompetence. More canned responses. More useless replies... these guys don't quit. Why don't you all just send my tokens to an external wallet? So weird Bump - They are now acknowledging the send function is broken. I guess that's a start. However, I don't have months to wait for this shit to work... this is ... infuriating.... |
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Michael, we appreciate your friendly reply! Our support reps would be glad to continue the research on your case once you provide the information we requested (see an update in the in-app chat). Thanks again for your help!
You really suck at support/help dude. Being a condescending prick doesn't make me less frustrated or angry and makes you look like a bigger asshat that doesn't give a shit about the app users. A little empathy goes a long way. ANNNNNNND... they're gone... sent me 1 message, now I can wait another 24 hrs to hear back... any appearance that these people want to help is pure theatrics. bump... still no resolution. 1 msg per day MAX. HMMMM ... they've stopped responding in app and on various forums. Guess what Señor Freewallet... this is why people are calling your app a scam. Obviously, the best solution is to just get my tokens to me, but I am in talks with the app store team, trying to get your app pulled from the app store until you're able to resolve the numerous issues that people are complaining about. Lots of people being harmed by your team's incompetence. More canned responses. More useless replies... these guys don't quit. Why don't you all just send my tokens to an external wallet? So weird |
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If that's what happened then when he re-enters the seed to verify it Electrum would reject that.
Assuming he then tried typing in the seed from the screenshot and didn't just re-enter the newly displayed seed without realising it was different... Anyway, if he has a screenshot of the seed, then there really isn't a way for him to have created a "different" wallet using the seed from the screenshot... so it would appear that the only logical explanation is that all this time, the user has been using a completely different wallet with a different seed (possibly one that already existed on their computer) without realising it. Pretty sure this is correct. Makes sense now. Going to try to brute force the PW and hope I remember enough of it to be able to brute force it. |
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Michael, we appreciate your friendly reply! Our support reps would be glad to continue the research on your case once you provide the information we requested (see an update in the in-app chat). Thanks again for your help!
You really suck at support/help dude. Being a condescending prick doesn't make me less frustrated or angry and makes you look like a bigger asshat that doesn't give a shit about the app users. A little empathy goes a long way. ANNNNNNND... they're gone... sent me 1 message, now I can wait another 24 hrs to hear back... any appearance that these people want to help is pure theatrics. bump... still no resolution. 1 msg per day MAX. HMMMM ... they've stopped responding in app and on various forums. Guess what Señor Freewallet... this is why people are calling your app a scam. Obviously, the best solution is to just get my tokens to me, but I am in talks with the app store team, trying to get your app pulled from the app store until you're able to resolve the numerous issues that people are complaining about. Lots of people being harmed by your team's incompetence. |
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Michael, we appreciate your friendly reply! Our support reps would be glad to continue the research on your case once you provide the information we requested (see an update in the in-app chat). Thanks again for your help!
You really suck at support/help dude. Being a condescending prick doesn't make me less frustrated or angry and makes you look like a bigger asshat that doesn't give a shit about the app users. A little empathy goes a long way. ANNNNNNND... they're gone... sent me 1 message, now I can wait another 24 hrs to hear back... any appearance that these people want to help is pure theatrics. bump... still no resolution. 1 msg per day MAX. |
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