DarthOne,

I'm sorry to hear about the inactivity fees being charged.   If you feel these were inappropriately charged pleas submit a ticket or call 888-812-2525.  We have reviewed the inactivity fee policy and have amended them to provide multiple alerts before being charged. I agree 2fa needs some improvement and this is something we're working on.

Bob,

Customer service reps work remotely.

Prize pool is now at 5.014BTC.   

Just published an intro video for the contest. what do you guys think?

https://www.youtube.com/watch?v=LSIka2wsrsc

on reddit:

http://www.reddit.com/r/Bitcoin/comments/2asu59/tell_us_why_you_lovebitcoin/

Re: Interface, 
The advanced trading options will remain available and we will not be removing any features from the site.  We are working to improve the overall UX to be more welcoming to the Bitcoiners in Training.

Re: Mastercard,

We are confirming the exact numbers and I will update when I have the info.

Re: Lovebitcoin contest,

I've created a contest thread on Bitcoin talk here: https://bitcointalk.org/index.php?topic=694447

I want to let BT know about the #lovebitcoin YouTube & Instagram contest. The contest is about driving awareness for Bitcoin by engaging those who love it. The community has shown time and time again that it is creative, passionate, and diverse. #lovebitcoin is about taking the mask off and telling the world your story.

Contest Overview

Timeline: The contest started July 8th and will run until August 14th
How to enter: Simply upload a video to YouTube or Instagram explaining why you #lovebitcoin. Be sure to include the hashtag #lovebitcoin in the title.

Here are examples of #lovebitcoin contest entries:

https://www.youtube.com/watch?v=54Qgo5IbCtA

and

https://www.youtube.com/watch?v=rz9WWG_Y2CM

The Prize

The prize wallet (1P21pR9AYtBGFh4JwX2GdpUn7EzCvUtVUT) has been seeded with 1 BTC (by CAVIRTEX) to begin with but, in the spirit of bitcoin, it is open for community contribution. 100% of contributions by sponsors will go towards the prize pool. Winners will be selected by a panel of Judges and will be announced within 5 days of the contest closing. Thanks to http://bitprint.ca and http://Bitcoin-trader.biz for committing 2BTC each to the prize pool.

The prize pool will be broken down into the following categories.

1 – Ultimate Grand Supreme Bitcoin Lover 50%
1 – Grand Supreme Bitcoin Lover 25%
1 – Supreme Bitcoin Lover 10%
2 – Super Bitcoin Lover 5%

5% of the prize pool will go to a Bitcoin Charity.  

Sponsorship Overview

This is a high visibility sponsorship and community development opportunity. All sponsors will be featured on the contest website http://lovebitcoin.co and 100% of funds go the prize pool. For information on becoming a sponsor go to http://lovebitcoin.co/sponsors

Selection and Judging

Winners will be selected by a panel of judges chosen by CAVIRTEX. Video’s will be scored based on the following criteria:

Originality & Creativity
Popularity & Virality
Passion & Enthusiasm
Quality

I'm really hoping that this community can get on board with this contest.  Ultimately, CAVIRTEX is the organizing sponsor but there is no requirement to include our company or branding into the campaign.  This contest is all about making Bitcoin personal and showcasing the benefits.  We all want Bitcoin to succeed and CAVIRTEX is proud to be putting it on.  I would love the communities feedback on this and any questions, concerns and suggestions to make this thing a success.

Thanks,

Kyle Kemper | CAVIRTEX Director of Marketing

PS. Which Charity would you choose to allocate 5% of the prize pool to?

@Swords, I couldn't agree with you more about UX. And with this in mind our revamped site will feature a UX overhaul with the goal of having a straightforward and rigid user experience, life Facebook, that hopefully the less tech-saavy users will feel comfortable using.

Mr E,

The Interac and Mastercard features are in testing now; these are in addition to debit cards and not meant to replace. We will announce on twitter and here when they go live.

RE: 2FA

I know it's not the most accessible but it's worth taking the time to figure it out.  We're planning alternative 2fa but given the technology the internet thief has we need to be proactive about protecting our clients assets.  

Hey Guys,

The July newsletter to follow.

Regarding the video of Joseph, we are about to launch the #lovebitcoin contest and this video is a sample entry put out by Joseph so we can test the system.  The whole point of this contest is about driving bitcoin awareness and adoption by engaging those who love it.  There is absolutely no requirement to mention CAVIRTEX or use our system. We welcome feedback and wish you all good luck with your entries.

_____________________________

This July 1st, Canada is turning 147 years old and CAVIRTEX is turning 3 years old.  To celebrate our 3-year anniversary we have some big announcements:

1) #LOVEBITCOIN VIDEO CONTEST

This Thursday, July 3rd, we will be launching the #lovebitcoin YouTube & Instagram contest where contestants can win big. The contest is about driving awareness for Bitcoin by engaging those who already love it. The community has shown time and time again that it is creative, passionate, and diverse. For more information and to see what the prize pools value is at please visit the contest website http://lovebitcoin.co

Checkout my entry: https://www.youtube.com/watch?v=VpILimJbDzE


2) WE’RE HIRING

CAVIRTEX is looking for talented Canadian developers.  If you think you’ve got what it takes and want to join Canada’s #1 Bitcoin business, send your resume to jobs@cavirtex.com

3) INTERAC ONLINE DEPOSITS

CAVIRTEX will start accepting Interac online for deposits up to $5,000
per day for only $1.50. Deposits made using this method should clear within an hour.  This will be the fastest and easiest way to fund your account and start trading.

4) PREPAID MASTERCARD WITHDRAWALS

To give you even more account flexibility we are introducing CAVIRTEX prepaid Mastercards.  Using this option you can withdraw CAD from your CAVIRTEX account and load it onto a prepaid MasterCard, which can then be used everywhere MasterCard is accepted.

5) BTMs LAUNCHING IN MAJOR CITIES ACROSS CANADA

CAVIRTEX is thrilled to be launching Bitcoin ATMs (BTMs) across Canada this month.  Locations include Niagara Falls, Toronto, Ottawa, Scarborough, Mississauga, Halifax, and Calgary. The BTMs will be capable of buying and selling Bitcoin. Using the machines, anyone can easily buy or sell up to $3,000 worth of Bitcoin in minutes.

6) MANDATORY 2-STEP VERIFICATION ON ACCOUNTS

To ensure your accounts and funds are safe and secure we are implementing mandatory 2-Step Verification for all accounts with balances over $2,500 CAD or BTC equivalent.  This policy went live June 24th. If you have this already enabled on your account you do not need to do anything.  If you do not have it enabled please login to your account and go to My Account->Settings>2 Step Verification and set yourself up.  If you need further help with this please watch this videohttps://www.youtube.com/watch?v=ZTiLNLV1njM

We are actively working to make Bitcoin and CAVIRTEX more accessible to our valued clients. If you have any feedback or questions about our services please either submit a ticket or call us toll free at 1-888-812-2525.  Please subscribe to our twitter feed (https://twitter.com/cavirtex) for the specific launch dates on the above items.

Happy Canada Day!

Joseph David
CEO, CAVIRTEX

We are having some technical issues. Our developers are working on it as we speak. Sorry for the inconvenience.

Hey dude. I recently posted in the BitcoinWisdom thread with our new API data feeds, which include Litecoin pairs:

https://bitcointalk.org/index.php?topic=190722.msg6949329#msg6949329

Note sure they picked up on the post or now.

This seems to be the only way to contact them besides Twitter.

Perhaps you can put in a word in their thread as well.

We hear all of you and appreciate the critical feedback. On that note here is some news.

We will be adding 2 new deposit options. We will soon be allowing Interac online direct deposit and in-person cash deposits. We are thrilled to be making Interac online available to our customers and this represents a huge step forward. With Interac Online, deposits will clear faster than ever before so you can be buying that day.  For in-person cash deposits you will be able to go into MoneyMart, and similar businesses, and fund your accounts with cash. Official announcements will follow when they go live but I wanted to let you know that these are features are right around the corner.

As always, your feedback is appreciated; we just ask that you keep it constructive.

Hi BW, it's Reed Holmes from CaVirtex.

Just wanted to let you know about our new API feeds, which include LTC/CAD and LTC/BTC pairs:

https://cavirtex.com/api2/orderbook.json
https://cavirtex.com/api2/trades.json
https://cavirtex.com/api2/ticker.json

Please let me know if you have any questions.

Thank you for providing a great service.

Reed Holmes
Business Development Manager
Canadian Virtual Exchange (CaVirtex.com)

Delivery of the shares is progressing, albeit slowly due to legal paperwork. I work for CaVirtex and I have not received my shares either. Nevertheless, the shares will eventually be delivered.

If you would like to discuss things further, please feel free to PM me.

We have identified, fixed and tested the issue with our Bitcoin wallet server imposing a fee of 0.0005, 0.0010 and 0.0015. As a result, we have lowered the fee to withdraw BTC from 0.0010 to 0.0005 BTC. Thank you for your patience while we looked into this.

At the present time, we're not considering adding any more alt coins to CaVirtex.

That's not to say we wouldn't consider adding a particular coin in the future if it reaches critical mass.

CaVirtex CEO Joseph David appeared before the Canadian Senate Banking, Trade and Commerce Committee on Wednesday, April 9.

Haseeb Awan, co-founder of BitAccess ATMs, also spoke at the meeting along with Kyle Kemper and Victoria van Eyk of the Bitcoin Strategy Group, and CaVirtex advisor Larry O'Brien.

You can view the complete video here:

http://senparlvu.parl.gc.ca/Guide.aspx?viewmode=4&categoryid=-1&currentdate=2014-04-9&languagecode=12298&eventid=9362

Article on CoinDesk about yesterday's hearing:

http://www.coindesk.com/canadian-senate-meets-bitcoin-community-fact-finding-session/

Spoken like a true wolf in sheep's clothing.

Caveat emptor.

Here is a statement from our lead developer:

CAVirtEx has been following the heartbleed vulnerability closely. Our systems were patched on April 7th, the day the vulnerability was publicly announced. Our new SSL cert was installed early today to ensure future communication remain secure.

Due to the nature of the vulnerability and like most services that were using OpenSSL, secrets such as passwords may have been exposed. While it's unlikely anything has been leaked, customers should consider changing their passwords and clearing browser cookies to reissue browser verification.

Yes, we discussed this recently. I will be sure to bring it up again.

Ya, most of the Senators were struggling a little. One of the takeaways: Explaining Bitcoin to baby boomers can be challening.