Hi!

I understand yr situation i felt same way. very bad feeling when yr big amount of money blocked by other persons. Im only written my experience and i tried help to people who follow my instruction.

Mine problem was solved, all i  can say.

i can prove that some members get back their acc or has been verified after a few times.

join to this group and see that is true.
https://www.facebook.com/groups/366201860503420/

I dont want to hurts anybody and i respect all the nationality around the world among iranians too.

i was a "victim" too ...

believe me. i felt same in a last few weeks like you but  NO SENSE complaining all day in this forum . No sense.  Just follow my instructions and bring yr  money out. Thats all. All other things are no sense.
Use your brain.
altcoin exchanges are not fully legal services. all details in hand of owners. your money is their until you withdrew it.
stop crying and do what to do and bring yr money out.

nobody likes if somebody spams all topic with his/her problem every day.

i know many members they can get back acc and has been upgraded. its fact.

all other are no sense

if you didnt got answer until now dont open support ticket again, go to twitter https[Suspicious link removed]xchange

and send messages with remuinder w yr ticket number to bittrex employees and another to main channel. use "tweet to" option you can find at left side of page
@jyap
@richiela
@ramikawach

@BittrexExchange

only one message, dont bagging them. you can reply to their posts too with yr ticket number.



be polite and informative. at support ticket too.

more info, more explaining, more chances to win.

dont cry, be smart.

but tweeting only if you didnt got answer and didnt solved yr problem within 10-14 days  or more.
support works but slowly

i think number of bittrex employees not too much, but they has a very big numbers of users. maybe 10 000 or more...
its not a fully professional service like a commercial bank . it is a private business i think.
use yr brain.

stop your activities now and wait for response for ONE ticket. if you opened multiple tickets you are puttin to bottom line. dont open again and again. email dont work. only support section works.
bagging them not worth it. wait a 1 week or 2 and send message on twitter to employees. you are right. private message not working. but simple message is working, and you can post to bittrex employees posts with yr ticket number. after 1 or 2 weeks not before!!!
and your problem will be solved.
be smart not angry. iv noticed that if you are a polite person they will be answer you and solving yr problem.
good luck

i had almost 4000$ in bittrex. im not lie. i want to help to people getting back yr money

you can do that be smart and doing right way....

being angry is not solution

dont put yr money to any exchanges cause yr money not protected by law...

for example: bittrex has a couple of emlpoyees and i cant imagine how much money there is in their pocket millions and millions dollars.....or billions.....

very very risky. even owners  of bittrex not scammers....


MtGox has failed cause someone hacked their pocket....

i think the future is the legalized bitcoin exchanges or kind of something with safe by official laws...

https://www.facebook.com/groups/366201860503420/

join and you can get help from other "victims"

i think bittrex guys not scammers . their business grew too big that they can solved a lot of problems with a few days

support not fast but working.

e-mail not working
support system working only , if you didnt got answer for long time 10-14 days or more you can find them on twitter with yr ticket number.

dont put big money to any exchanges... its the conclusion.

Yes! I was optimistic cause i didnt do anything, i used my brain just.

i know many members that get back their acc.

if you do above steps you will have big chance to get back yr money or acc.

Mine took 20 days but working.

hello!

be smart. being angry wont solved your problem. i know many users that get back their acc and money.

all you can do wait for reply to your ticket and be polite with support.  be patient, dont open multiple tickets  cause putted you bottom line of queries.
if you dont get answers or will not solved yr problem within 2 weeks ,go to twitter and send reminders to bittrex employees w yr ticket number
thats all you can do.
good luck

im from Hungary

hey guys

Bittrex not scam but has a limited employees for support tickets. and lack of communication from their owners. not the best policy but not scam.

My acc has been upgrade today and i can withdrawn my all money from there.

my suggestions:
1. open one ticket. dont open multiply ticket cause you have putted to bottom line of requests.
be polite and informative. your ticket contains all necessary info about your problem.
2. be patient . wait for a while your request going to be solved by support. I did not got any messages but my problem has been solved.
3. if your problem is still exists after 10-14 days or more. send messages to bittrex employees on their official twitter channel . dont bagging them just send a reminder with your unsolved ticket number. iv sent messages to all bittrex employees once and another to channel. and some reply to their posts. dont bagging them . reminds them only with a few message.

My originally problem was error on verification process 20 days ago. after a little time turned the message to name mismatch error and iv created a follow up ticket on original ticket  3 days ago and today my acc is enhanced finally.

Good luck

use support ticket system only.

e-mail not working

send one support ticket and wait patiently for reply or solving your problem.

some cases a support member contact you, some cases not but yr problem will be solved.

be patient. support not too fast. they need 1 or 2 weeks for solving, but after when yt problem is still exists just send a reminder with their twitter channel w your ticket number.  dont open multiple ticket. dont bagging them too much messages.

good luck.

hey guys

Bittrex not scam but has a limited employees for support tickets. and lack of communication from their owners. not the best policy but not scam.

My acc has been upgrade today and i can withdrawn my all money from there.

my suggestions:
1. open one ticket. dont open multiply ticket cause you have putted to bottom line of requests.
be polite and informative. your ticket contains all necessary info about your problem.
2. be patient . wait for a while your request going to be solved by support. I did not got any messages but my problem has been solved.
3. if your problem is still exists after 10-14 days or more. send messages to bittrex employees on their official twitter channel . dont bagging them just send a reminder with your unsolved ticket number. iv sent messages to all bittrex employees once and another to channel. and some reply to their posts. dont bagging them . reminds them only with a few message.

My originally problem was error on verification process 20 days ago. after a little time turned the message to name mismatch error and iv created a follow up ticket on original ticket  3 days ago and today my acc is enhanced finally.

Good luck

He is not from Bittrex i think.

Bittrex not scam but has a limited employees for support tickets. and lack of communication from their owners. not the best policy but not scam.

My acc has been upgrade today and i can withdrawn my all money from there.

my suggestions that:
1. open one ticket. dont open multiply ticket cause you have putted to bottom line of requests.
be polite and informative. your ticket contains all necessary info about your problem.
2. be patient . wait for a while your request going to solved by support. I did not got any message but my problem solved.
3. if your problem is still exists after 10-14 days or more. send messages to bittrex employees on their official twitter channel . dont bagging them just sen a reminder with your unsolved ticket number. iv sent messages to all bittrex employees once and another to channel. and some reply to their posts. dont bagging them . reminds them only with a few message.

My originally problem was error on verification process 20 days ago. after a little time turned the message to name mismatch error and iv created a follow up ticket on original ticket  3 days ago and today my acc is enhanced finally.

Good luck

 i was try to upgrade to enhance 10 days ago, but iv got an error message. iv sent ticket and error  turned to name mismatch message. after  iv sent another ticket 5 days ago. i saw some people get their acc back but support not too fast. i see activities around my tickets but i didnt get any reply yet . im waiting for reply or unblock my money... almost 4000$. i think they  must  reply in 1-2 weeks and upgrade my acc.

Im sorry but i think that this situation would be more bad if an exchange run out of your money... Bittrex is not scam, just has a complicated support system...

Online business programs without any protection by official financial organizations is very risky.

maybe Bittrex team  has very small amount of employees cause they cannot handle a big amount of compliants.... for example Bill and Ryan not active cca 1 week in support desk. Richie not active since oct 14 in bitcointalk, but they reachable on other channel like twitter and facebook.  
I hope they dont want to run with  our money. I give some time they that fix problems.

when was happened (date?) and which support channel you used (e-mail, websupport or other...).

i checked  enhanced verification process in my acc now and show this message:

 "Name Mismatch
We have failed to automatically process your documents due to your name from your basic application not matching what is found on your document. They will need to be manually reviewed. Please contact our support desk. Manual review typically takes 7 days but could be longer based on demand."



my name is Péter F... in my ID with accentuated letter (é), i typed without accentuated letter (e) Peter at my basic info.

I hope this is the problem.