I'm not sure if the seller would be ok to share his BTC address here, but I already checked in blockchain.info and it has 0 transactions.

I contacted yesterday to the "support" staff, and today they sent me this text:

"Thank you for being a valued Xapo user! Being a bitcoin company, it is standard procedure to analyze transactional activity. That being said, we wanted to let you know that your recent transaction is on a temporary hold while it is being analyzed. In the meantime, you can transfer funds between your Xapo wallets and will be informed regarding the state of this transaction within the next 48 business hours!

We apologize for the inconvenience of this routine check. But certainly thank you for your patience and understanding as this is for your security purposes!

All the best,
The Xapo Team"


This is ridicolous! This time is costing money to me!

How much time does it normally take? Should I cancel the transaction and make a new transaction in the app?

How much time does it normally take? Should I cancel the transaction and make a new transaction in the app?

Hi,
I made a transfer from XAPO to a BCT Wallet, i paid the high priority fee to make the transfer faster. Have passed like 3 hours and its still pending, the seller is asking for a transaction ID, and they don't give you a transaction ID, or a transaction hash, so you basically can't check what is going on.

The avg confirmation time in Blockchain is supposed to be 40 minutes...

They DON'T have support, only a faq site, but you can't make support tickets or something. Does some one have experience with these guys? Im very worried.

Hi,
I made a transfer from XAPO to a BCT Wallet, i paid the high priority fee to make the transfer faster. Have passed like 3 hours and its still pending, the seller is asking for a transaction ID, and they don't give you a transaction ID, or a transaction hash, so you basically can't check what is going on.

The avg confirmation time in Blockchain is supposed to be 40 minutes...

They DON'T have support, only a faq site, but you can't make support tickets or something. Does some one have experience with these guys? Im very worried.