Look with your bank or credit card if the money left your account. This happenned to me and the money was still there so I removed it and the transaction failed then put it back and made another transaction with another company. Dont wait on them they will tell you to contact X Y and Z.
After looking at many coins charts I noticed they almost all one thing in common. They have a very low resistance for 2-3 months and then a huge out of scale pump and then everyone jump out the boat and head to their nearest Lamborghini dealer.. An the one that bought just a little to try get to buy a new bus cushion. Oh and those who sold after few week watch the news and cry a lot.
Also this site's choice of forum software and database performance SDMB's.
I read all kind of things here and also the fact that blockchain.info wallet isn't open source anymore. I'm kind of noob still with crypto-currencies but I would advise anyone that will be away from his keyboard for a while to get all their coins from online wallets to official local wallets as no one can predict what will happen the next day.
Also It's very easy to imagine Google news with pages of titles going like: "Biggest money heist of the century - The largest online wallet goes offline, thousands of wallets gone!"
I'm sure 99% of crypto-currencies websites want to do honnest business but who are they? Where are they? Most of the domain whois lead to people. Not companies with a headquarter. Its not a bad thing Its good that for once the people have control instead of corporations but I'm afraid that someone somewhere will abuse the machine and scare everyone out of it and make us all go back to banks and pay fees again.
Changing their archive of what happened cant change what did happen. Its crypted, distributed and stored and mirrored worldwide. Not even God can change a verified transaction.
EDIT: About that 29yo guy at the silk road; One has to be out of his mind to start a worldwide drug/money laundering ring in the USA. They will work around the clock to find you and they will. Once they do you have to be even crazier to whine because they falsifiy documents to frame you better.