If you wanted to see the final version of the Lunar Launcher hashing away in the flesh you can now see it here:

http://youtu.be/uVK9rkAdMV4

Very sorry to see this.
That package must of gotten a real pounding. 

We have messaged you and will get this sorted for you asap.

Regards

HASHRA TEAM

Hi rOach

We have just messaged you.

As the miner has been shipped to you it makes it hard to do a refund but I am sure we will resolve this for you.

Regards

Simon

Zighash are official.

We understand that some people prefer to deal with a local company so we are taking on a couple of resellers in the States and Europe.

We will also have a copy of CGminer that will work with miners that you can use on a PC if you dan't want to use the Pi.

This will be available to download very shortly.

Well spotted Sir.

hashra.com/support/ will very soon have firmware and set up guide. : )
We will not sleep. : )

Everyone will have an SD card loaded with firmware anyway but we will make sure it is available to download also like we have done in the past.

The pins on the back are 8pin sockets but you need to use 6pin cables for it.
If you try to use a 6+2pin to make it an 8pin it will not work in the miner.

As long as you use a good quality PSU with separate cables for each 6pin that will be fine. Modular PSU is best of course.

Hi!

Here is an easy guideline for PSU requirements:

WARP 1:
1 x 500W PSU with 2 x 6pin PCIE Connectors.

WARP 2:
2x 500W PSU with total of 4 x 6pin PCIE Connectors.
or
1 x 1000W PSU with total of 4 x 6pin PCIE Connectors.

WARP 4:
4 x 500W PSU with total of 8 x 6pin PCIE Connectors.
or
2 x 1000W PSU with total of 8 x 6pin PCIE Connectors.

WARP 6:
6 x 500W PSU with total of 12 x 6pin PCIE Connectors.
or
3 x 1000W PSU with total of 12 x 6pin PCIE Connectors.

If you search around you may find that buying the 500W PSU's will work out cheaper than buying the 1000W PSU's. ; )
There are some good deals right now if you search around on Corsair CX500's.

Hi,

Stay connected with our updates via newsletter (http://hashra.com) or twitter (@Hashratech) and you might get a pleasant surprise! : P

Hi Guys

I know a number of people are still awaiting for their tracking numbers.

Sorry for the delay in getting these out to you.

This weekend including Monday is a public holiday here in China, a complete oversight on our part to be honest with you and the shipping company that we use gives us the tracking numbers after the parcels have been collected.

Normally we get the tracking numbers at the end of the same day or early the following day but because of the public holiday the shipping office is now closed and we are still awaiting for some of the tracking numbers for batch 1.

We do apologise for this and as soon as we get them we will send through to you.

I have been in touch with most people that that this has affected and still working through the remainder now.
Most people I have spoken to have been really understanding and we do appreciate that.

Obviously if anyone wants to get in touch with us then please email info@hashra.com

Thanks

Simon and the Team.

Shipments going out as we speak…

Tracking numbers coming shortly. : )

We use a shipping company so get tracking numbers after they leave us, bit back to front way of doing things.

Picture updates! : D

Look look : )

Can't wait to ship it to you guys!

Correction:

You can actually use it but the readings will all be wrong in Controla, you would need to get the readings from the pool side.

We had to make some changes to the firmware for the Blade to get correct readings so I'm afraid it cannot be used to run the 5 Chip Mini units also.

Sorry.

Hi,

The CONTROLA can support 20 Gridseed minis max.

hi greyscale,

Please email to info@hashra.com screenshot of the activity log when you start the miners and we will help : )

HASHRA Team

Thanks, just emailed you the details.

We will get it added.

If anyone else has the issue then please use the "Hong Kong" address on our contact page:

hashra.com/contact

YEP. 

As stated on our site if we do not ship out by 31st everyone gets offered a full refund.

The Hashra Effect... Like that. 

We would look at what was best for you.

In this case you would get refund so that the $ you paid per MH was better than after the spec update.

It's important for us that anyone that purchased earlier on benefits from doing so.

We are obviously still working on the firmware etc, still a good chance right now the module will work out at over 15MH.