Hi there. Just a heads up there is a known Tron Multisig Scam going on at the moment. If you purchase this wallet, you may get the keys, however, the moment you add TRX to the wallet, the funds will most likely disappear. Please be careful and don’t ever purchase a loaded wallet. Remember never share your keys with anyone (and anyone offering their private keys is probably out to steal from you). Stay safe out there.

Instructions from Exodus on manually refreshing:
https://support.exodus.io/article/75-how-do-i-refresh-my-wallet#

If Exodus as a company dies (HIGHLY unlikely at this point), the Exodus app will still open on your computer. The exchange feature won't work, obviously. Some assets won't be able to send due to our servers being down (some will fallback to public servers and still work). For those assets that don't work, you can either import your Exodus 12 words into a compatible wallet to claim them, or export private keys from your Exodus app and import each private key one-by-one into a wallet for that asset.

Exodus supports all of those except IOTA. Supports Linux.
Official Exodus download page:  https://www.exodus.io/download

Yes - Exodus is a great wallet for new people. Easy to use, beautiful wallet with staking available and customer support 24/7 every day.
And when you're ready to take your security to the next level, it links up seamlessly with the Trezor hardware wallet.

Correction: Yes - Exodus does have customizable BTC fees. So you can take that objection off the table.

Electrum is a fine wallet - but too confusing for brand new folks.

And speaking of security...
Here's a great guide from the Exodus team of things you should do to keep your assets safe - no matter which wallet you use.
https://support.exodus.io/article/767-how-do-i-keep-my-money-safe#

Something's not quite adding up here...
"they was different wallets with the same seed."
You can't have two totally different wallets with the same seed. Not possible.

Actually, you can set the BTC fees in Exodus. It has the dynamic fees or custom fees - plus it has an "accelerate" function to speed up the transaction if you accidentally set your fee too low.

Melloiga - Download the latest update for Exodus. I think you'll find a pleasant surprise!
https://www.exodus.io/download

Exodus is a strong growing company, pays totally in BTC and all positions are 100% remote. Not sure if your skills line up with what they're looking for but you can check out the career openings here and decide if you want to apply:
https://www.exodus.io/careers/

Nope - you can currently stake NEO, ONT and XTZ in the Exodus wallet.
And no need to send them out to another address.   

Exodus has one-click claiming for all those forks.
And the Trezor links up seamlessly within the wallet - no need for clunky extra software like Ledger.

While the situation outlined in your post is terrible and definitely not the experience that Exodus users deserve, it is a rare occurrence. Thousands of people use the Exodus exchange feature everyday without issue - you've presented two. It is extremely rare that exchanges are ever held and only happens when an exchange is flagged if it is suspected of being connected to a blacklisted address.

While we were extremely unhappy with how this situation all went down, it did teach us quite a few things about how to go forward. While we can never repay someone for the troubles they've endured, this customer was fully repaid by Exodus plus extra for their trouble. We even named the new internal company policy after this customer as a reminder to us.

Just a final word of warning about reposting things like this...
While it may be getting reposted with good intentions, the full circumstances behind an incident may not be fully explained in the original post, the story is usually only told from one person's perspective or it may not be true at all.

Thanks for allowing me to comment on this rare but ugly incident.

Si vio el intercambio en su billetera, entonces no piratearon la billetera. Si hubieran pirateado la billetera real, entonces se habría agotado por completo usando su frase semilla. Es más probable que su computadora haya sido pirateada y luego hayan usado la billetera para enviar su criptografía una vez que estuvieron dentro de su computadora. La seguridad informática de la mayoría de las personas es extremadamente defectuosa y ni siquiera se dan cuenta. Lamento mucho su pérdida, pero creo que necesita tener mejores prácticas de seguridad informática.

Thanks for bringing this to people's attention so others don't get scammed.

But this is not Exodus doing the scamming. There are scammers that are hacking YouTube channels and then using livestreams from popular crypto companies to scam people. It's happening to other companies within the space as well like Atomic wallet and Ledger.

Like you said - people will not trust this kind of wallet if they are promoting it from a hacked account.
So what would Exodus gain by doing this? Nothing - it would create a bad appearance and ruin their business. To think that a company like Exodus would destroy their business in order to scam a few measly BTC is ridiculous.

Eden is an unsupported pre-release beta version for testing purposes only.
It is no longer readily available to the general public and only for those who have been invited to be beta testers.
Things will break frequently in Eden and people should use the supported main version of Exodus.
This article's information is out of date and should be ignored.

Exodus has been the best wallet I've ever used! Beautiful, easy and their support team is the greatest!  
And for extra security, it pairs up perfectly with the Trezor hardware wallet. So much easier than Ledger - you don't need to download any goofy extra software for it. It all works seamlessly inside your Exodus wallet.  

Here's the info and intro video on the Exodus + Trezor experience:  
https://www.exodus.io/trezor/  

Best of luck!

There's been about 40 upgrades to the wallet since this information was put out. 

Also, every wallet can be susceptible to being hacked if your computer security is lax. That's why I suggested pairing it with a Trezor.

Exodus also put out a great guide of steps to take to keep your assets safe. I think the tips should be used by everyone - regardless of which wallet you use.
https://support.exodus.io/article/767-how-do-i-keep-my-money-safe

Exodus does not store your private keys in clear text. All information about your assets are encrypted on your own device.
It also works seamlessly with Trezor if you want to implement more security. Easy, beautiful and safe.