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Hello, it appears the client doesn't want to hear or proceed with suggested route.
1.We are not owned, operated or have any relation to owl.games. We use a software provider for our games that's it.
2. Client is refusing to conduct any KYC requirements, and strangely none of his duplicates.
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Hi all, let us apologize for the late response and clarify a few things and get few things sorted with the accusation. 1. The VPN usage was only mentioned for usage of bonus funds to help players test out the free bonus, yet it has been changed and updated on terms and conditions. Mind you, the user never used a single bonus fund. 2. The user is oddly a new comer to the community, to such big part of crypto, claiming to be as big in the industry and only make an account now on this forum? Let's have a benefit of the doubt  3. As we mentioned MANY times before in this thread, we do not belong or have any association with owl.games besides only using their software to run our own operation. By default their company name was set on license and in terms and conditions which now has been fixed and we are in process of receiving our own license with the Maltese gaming authority. 4. The system has many factors for duplicates and we want to welcome to test it, as per our terms and conditions we want to welcome Sammy1 to submit full KYC and we shall push KYC forms as well on all other duplicates associated to his account (over 13 accounts) and get to the bottom of it. To make this go even easier and faster, we will provide an incentive to all of those users for their completed KYC. Until then we want to keep this thread strictly informative, supportive and marketing oriented. Meanwhile we are also offering a 100% Cash back bonus on your next 50USD or more deposit. Terms and conditions apply |
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Hello, let us share the light on this issue with the player/players in question.
The player has been flagged by our system for a suspicious transaction linking him to a previously banned user for game exploitation. However when investigated manually by our agent, he found it to be a mixer transaction. Which didn’t alarm the agent in any way and he lifted the block and submitted for payment, which was paid in full and more to the client respecting the delayed payment and issuing bitcoin payment at a rate of initial request even when bitcoin has fallen.
Within the next 24 hours the system flags the account yet again, now this time management assigned a different agent to help with the investigation. At this exact time client goes on a streak of wins on a single game and hitting jackpots after jackpots. So we in tandem submit his wins for investigation directly with the game provider to inspect these oddly suspicious wins.
As our own investigation proceeds and we manually review all of the deposits made, we find the client to be linked to several users which were previously banned and some even recently active, for game exploitation and duplicates.
We have warned this group over and over to stop attempting to scam the casino and have issued numerous bans yet they seem to never stop. Which is why we inquired on a KYC submission to have a profile for future issues related to these exploiters.
Here's a few examples of the transaction origins:
3JjPf13Rd8g6WAyvg8yiPnrsdjJt1NP4FC
bc1qqxf98drymkq5awwtt685l6463tmtumlrvqfxv2
335umQ4egqMjDo6wSXYwQZYPntZzMveNTJ
bc1qqxf98drymkq5awwtt685l6463tmtumlrvqfxv2
As always we encourage fair play and transparency but we do not tolerate and we hope this message comes across once and for all.
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Congrats on your website!
Looks good and very well made, easy to browse.
The real question arises it's either if this is your first time opening such portal or you have experience in the field? What are you guys doing to attract traffic? Do you have subscribers for mailers or this is a direct traffic only driven website?
Cheers!
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I see that you have a 400% welcome spinmania and I wanted to know its terms and how it works but once I clicked it it leads me to nothing, can you explain what's that promotion is? Do I need to login first before I can see the terms and condition of that promotion? I think that 400% is a good promotion that's why I am interested.
Hey there! Please take a look here: https://app.gitbook.com/s/WYbvYjti5E6WynppE8DZ/bonus-terms-and-conditionsAs for NFTs, something is cooking up and will be releasing very very soon! There is nothing, Frank. I am afraid it needs permission to see what is on that page. Btw, I have already signed in.  If your casino has your own NFT, I think many of us will be curious and want to wait for more until it releases. I open the Public URL, showing a bonus term & conditions. I want to claim free spins, but I have a bit problem.  It shows that I must paste 2 codes in the Email verification code and Bonus Code while I only receive an email containing the Email verification code. Where can I get a Bonus Code? Wow, not sure how you cannot visit our terms and conditions page as everyone else is able to view it. Please let us know when you are trying to login from or what browser, on chat an agent is able to help you out with this! |
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I see that you have a 400% welcome spinmania and I wanted to know its terms and how it works but once I clicked it it leads me to nothing, can you explain what's that promotion is? Do I need to login first before I can see the terms and condition of that promotion? I think that 400% is a good promotion that's why I am interested.
Hey there! Please take a look here: https://docs.sandboxcasino.io/bonus-terms-and-conditionsAs for NFTs, something is cooking up and will be releasing very very soon! |
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Yes exactly guys. Stay tuned when we make the announcement, we will post all the information and details.
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Thank you all for the support and love we are receiving. Next week our NFT page is going live =) So we will be beginning on designing the very first conditions to a NFT giveaway! Keep you guys posted!
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We agree. KYC has no place in the crypto space. We will find alternatives to combat free bonus abuse yet provide the best casino website the people deserve.
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Interesting, thank you all for your input. Yeah a KYC requirement only for free bonuses would/could solve the issue of scammers abusing the bonuses. Since otherwise we do not use the KYC in any way.
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We plan on having a free promo but would love to hear some feedback first on the message above. Thanks!
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Little question for everyone: How does receiving a free bonus before depositing on a website affects your view on the casino?
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Basically multi-account is for cheating bonuses that's why it's forbidden but because the conditions are not easy people are not interested in cheating even with one account it is not necessarily able to complete the requirements. @FrankBank what do you think about the bonus offers , is game activity increasing? if not it means you need to offer something else.
Checking the site at the moment and there are only 2 online users, yes sandbox need to offer something different in order to boost the traffic. 400% bonus looks very attractive if we look at the number but anyone who are experienced with similar bonus will not be attracted due to its requirements. Offering competition where players compete with other players can be one of the best choice to replace or to accompany the deposit bonus. Sandbox need to realize that the competition among online casinos is getting tougher day after day, so they need to be competitive in all aspects. We are hoping to change your view in a month from now sir. Meanwhile want to try out spins mania where you can convert your match bonus USDO balance to: 1USDO = 4 Freespins on games in our bonus section? |
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I would like to ask if you allow users who create multiple accounts? I register with my metamask the other day and right now I accessed it using my Ledger which is different address I'm just afraid that my account will be banned and my money will be confiscated but to make it clear I did not use any promotions so I did not abuse any of your promotions.
As long as there’s no bonus abuse there’s never a problem with multiple accounts. I hope that answers your question =) |
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Not at all! We not only offer daily cash backs (5%-20%) but also level up bonuses (on our 99 level based rewards program).
This looks promising I'm not sure but 5%-20% daily cashback is good for me, I think some other gambling sites offer this but on monthly basis. The level 99 reward program is good too, looks like there will be a lot of rewards from the SandboxCasino. By the way since you tell about NFT maybe you could have a weekly or monthly draw in your website and some random users will win 1 NFT would that be a good idea? Definetly! We are exploring that side as well. We are thinking of one of the featured NFTs artists should donate 1 NFT to the website for a free draw to the users. They do also like to see on whats happening with Rollbit(sorry for the mention) .Integrating NFT's now on casinos is the new trend but it seems the suggested thing above was really just talking about some NFT giveaway which isnt a bad idea either, if its done on monthly basis then giving 1 wouldn't really be that appealing but well its your decision.It would be more good if we do see on weekly basis? What you think? Weekly is what we are going to do. Crypto world is far more fast paced, if we have enough interest we can do it daily, it depends of what kind of NFT projects we get on board and the budget allocated from our side as well. NFT giveaways and promotion is the end game for this brand. |
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Not at all! We not only offer daily cash backs (5%-20%) but also level up bonuses (on our 99 level based rewards program).
This looks promising I'm not sure but 5%-20% daily cashback is good for me, I think some other gambling sites offer this but on monthly basis. The level 99 reward program is good too, looks like there will be a lot of rewards from the SandboxCasino. By the way since you tell about NFT maybe you could have a weekly or monthly draw in your website and some random users will win 1 NFT would that be a good idea? Definetly! We are exploring that side as well. We are thinking of one of the featured NFTs artists should donate 1 NFT to the website for a free draw to the users. |
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Our NFT display will turn into a full gallery in the coming weeks, it will help other creators to display their art and promote directly on our platform. The big goal is to list NFTs which you can buy directly from our website. We will make a draw every week and offer a "featured" spot to one of the lucky participants.
I'll try to be interested in the NFT section for now, because a few weeks ago I finished some of the work I made myself, and this casino provides something different as I can participate in launching some of the NFT that I've made. For bonus points and some offers, I think I'll try to monitor that information through your posts. Sure! Sounds good to me, pm me and we can chat further if you wish. |
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The first thing I noticed on this website is that SandboxCasino has an impressive list of categories and games. Almost any player will be able to find exactly what he likes the most: from roulette to poker. Also, Sandbox is not complete without casual games, like fishing or air combat. By the way, there are more than 3 dozen casual games. Which of these games is your favorite on this site?
It looks like a common casino to me which offers the same games from different providers. I just want to ask the SandBoxCasino what they can offer that doesn't have the other gambling sites. I hope SandBoxCasino don't see this as a negative comment but a question in general, I just want to see what you can do that the other casinos can't do since we know that competitions is very common between gambling sites and you need something that the others can't provide or provide a much better than others to get more players. ya.ya.yo! Not at all! We not only offer daily cash backs (5%-20%) but also level up bonuses (on our 99 level based rewards program). Now we offer first depositors a match bonus of 400% For up to $1000. We are working on a full promotions page (We heard the community loud and clear) which will showcase even more bonuses alongside some freespins. Our NFT display will turn into a full gallery in the coming weeks, it will help other creators to display their art and promote directly on our platform. The big goal is to list NFTs which you can buy directly from our website. We will make a draw every week and offer a "featured" spot to one of the lucky participants. |
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I mean terms & condition regarding 400% bonus for site TOS I think it was just updated because a few days ago when I checked the link was directed to Owl.games' TOS
even now it's 99% the same as Owl.games TOS there is only a change in the first paragraph you can compare it yourself.
I think that's not good, they should have settled the TOS first since most of the new players are looking first at the TOS before signing up to a casino or sports betting site. I looked at their TOS and compare it and yes it looked exactly the same. Are you copying the Owl.games TOS? wouldn't it bring problems since you plagiarized it from Owl.games? I believe they are in partnership since they are offering original games of owl.games. They have same service and Casino type so it's normal that they will same content on there ToS. Actually I'm still confused SandboxCasino denie there connection with owl.games while all evidence are pointing out that they are running under a same management pattern. I highly believe this 2 casino has only one format to follow for there general materials needed on there website. Copyright is not an issue if they listed under same ownership in there license. We denied any connection? I'm not sure you follow the thread, I said we use their platform 100%. We are two separate brands under different management. |
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To address the 400% Match bonus, it is automatically funded once a deposit has been received, if something doesn't work out simply ask support for help and they'll be more than happy to help you out.
may I ask, what we get?, when I read on Promo TOC the user will get USDo, which mean we are only available to play it on the slot game. PS: Like mentioned earlier in the thread Japanese lettering means "Sandbox". It is done for marketing and brand recognition alongside a small homage to origins of Satoshi Nakamoto, if any of it is true =)
Japan is also popular with Casino, every place I have visited have パチンコ (Pachinko), a place who people can play Casino offline. We all know Satoshi Nakamoto is uncertain from japan, it's just a name. It looks better however support has been provided there that will help solve all your problems it would be a shame if they didn't take advantage of it
Even though the admin can actually make it easier by providing a link regarding the rules so users don't need to ask support first.
About the rules or another TOS, I have read about it on docs.sandboxcasino maybe it's not enough completely, the user still need real support from CS when having the problem. Great questions! With bonus funds credited as USDO you get access to slot games from Pragmatic Play and our original games, for now. We are in talks with other providers to add them to our bonus play list so don't snooze we might get them on board sooner than you think. Satoshi is just a name, but what a revolution has it created =), Che? If there's more questions, simply join our chat and our agents can help! I hope everyone has a fun friday evening! Go Rams? |
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