Marketing emails have an unsubscribe button most of the time, so unsubscribe yourself from such offers. Why you have started receiving such emails and why you still are is something you should know, not anyone else. Me not agreeing with you that you should receive the money you lost back is a completely different issue from what Cloudbet is doing. Both holydarkness and myself have tried to explain it to you.

Yes, that's correct. If you deposit money on any casino right now and lose it, it's your own fault. Look at me right now not depositing and playing on Cloudbet. Take responsibility for your actions and get your life in order, no one else will do it for you.

You're free to think whatever you like about how I see or feel about you, doesn't change the fact that if your claim is true --that from the start your intention is to warn the community and deter Cloudbet's scammy behaviour instead of for your own agenda-- then you'll gladly provide the rest of that list of 70+ accusation, as it's one of the way to warn gamblers on this forum, and because my feeling about you --whatever you think that is-- doesn't change what fact and evidence provided on those record of cases against Cloudbet. So, I'm waiting.

This should have been the only focus of your thread instead of repeated requests to get your money back if you wanted to warn the community, but it wasn't.

I saw what you posted but it was several weeks ago. I took another look now and realized that what I believed was a screenshot taken from their website, is in fact the email you were talking about.

I have explained many times what I consider a scam. It doesn't involve not receiving a refund on the money that was lost gambling no matter how many times you are going to repeat it.

Umm... sorry, but... who goes to a witch hunt, again? Let's trace it back.

Your first thread is about how Cloudbet "exploited" your weakness, of which, within your opening post, you argued that they should void your loses since you're betting on prohibited jurisdiction.

And later, you also accuse CasinoGuru, an arbitrator, as a platform that's on Cloudbet's payroll because they're taking referral [of which the purpose had been made clear to you over and over]. The reason behind this? Because CG ruled your complaint as rejected, for the reason that's more or less as described on your previous thread [above] and this thread. Being asked why were you OK with AG to take the same "payroll" [i.e. referral], and was it just because they accepted your negative review so you're ok with that, the thread suddenly not attended anymore.

On your first thread too, I serve my findings of your accusation [from the thread about CG] that there are 70+ cases against Cloudbet, where, 35 out of 36 of it were solved, and the other 1 is inconclusive. I asked you to give the rest so I can take another look and gained better perspective of Cloudbet's situation.

Your answer? None. You didn't address that query at all. Nor that it ever being mentioned again. I guess we can assume it's another straw failed to be grasped.

Instead, you made another thread, this thread, under a reason that there is a development for your case. Though up to this day, I can't see why the need of another thread while you can simply edited the opening post with the development [you edited the first post on that thread earlier, so it's pretty much safe to assume you know how to edit a post].

Now, if your intention is simply and purely to raise an awareness about cloudbet and deter their bad behaviour, IMO, from my perspective, you can also move that topic about 70+ cases [I've told you that I am waiting for the second batch] here too. But no, the topic does not goes any further. Probably because with half of it turns out to be solved, it didn't serve as a good basis for your case, so you leave it.

So, who does a witch hunt, again?

While we're at it, if I may give voice to my opinion, I think your initial attempt is truly to peer pressuring them into paying your lost bet by voiding it, and when the story didn't work as you planned, you changed the narrative, just now, by saying that it's not in your intention at all to ask for the refund and instead, you simply tried to warn them.

But sure, let's put all those behind us, let's address what your heart truly desire. You care about the community from cloudbet's deceptive behaviour? Compile me that list, and see where the forum goes from that.

Just to make it clear, again, I couldn't care less with proving Cloudbet is the right one here, I am not on their payroll, not their staff, not affiliated by them by any degree. This is why I ask you to provide me with the list, to see if they're indeed proven to have bad reputation.

I have already answered this question to some degree. The name of this board is Scam Accusations. A scam needs to happen for there to be a valid scam accusation. A scam did not happen in your case. Your loss of money resulted from wrong betting decisions not from Cloudbet not paying you. There was nothing to pay because the money was lost.

Also the title of your thread is that you were scammed, and I don't see it that way. You have also stated multiple times you want your money back so I don't buy the story about you warning the community. That's way down on your priority list. 

Here is how this thread should have looked.
First of all, it should have been posted under Reputation. You are questioning the operator's reputation and honesty because they gave you the wrong information. There needs to be proof of all that that corresponds with the information posted on Cloudbet's site. I understand it's going to be hard to collect that if they changed their TOS. Unfortunately, that's the way it is. In a court of law, it's about what you can prove, not what you know. I can't remember, but I think you never shared those promotional emails you received from Cloudbet, did you?

If such a thread is created pointing out Cloudbet's dishonestly and not talking about wanting your money back, the responses could be much more positive.   

Umm... Nope, it's pretty clear for anyone following your case from the beginning that you're aiming for a refund, these two snippets of your own words on this thread only, for example,



and then there's this attempt to sue them and using foreign judgement reinforcement to refund you. Were all those simply to deter other user from falling into the same trap? Not an attempt to get them to return your deposit?

This is what Pmalek and I say that your case and cloudbet's jurisdiction case should be two different things. Because if you simply has concern for the community, you'll probably meet with different reactions, what made you get into where you are right now is because you have your own agenda, namely to get a hand in your deposit, funds that you dealt in bad faith.

So, which is it?

The essence of your thread is that you think you got tricked and baited into gambling on Cloudbet, and that you feel that you should get back the money you lost gambling. I don't think you should, and I don't see anyone here saying anything else.

However, if the main points of this discussion were Cloudbet's wrong claims that they are a regulated online casino in Australia, and you could prove that Australians weren't allowed to gamble there at the time you received those marketing emails and signed up, my replies here would be very much different. But a player who bets, losses their bets, and then wants their money back is not something I agree with.  

You are or you're, not your. Have you ever used a dictionary or seen the inside of a classroom? 

Anyone thinking of gambling anywhere should think twice about it and ensure they are doing the right thing. Checking a casino's reputation and reading its terms and conditions are the first things any player should do.

I see no point in them answering a player who gambled and lost and now wants their money back. A different and valid topic of discussion would be why they are claiming they were a regulated casino in Australia if they weren't.

If you have such serious health problems that can obviously result in serious financial losses, you should in some way limit access to your money in such a way that you cannot easily be tempted to throw away tens of thousands of dollars. As much as that online casino is to blame because it shouldn't have sent you an e-mail and it shouldn't have targeted users in a country where it doesn't have a license to operate, it's just as much your fault because you registered, made a deposit and gambled, and in the end you lost.

If there is a similar case in which the deposit was returned to another user, then you have to fight through legal means to achieve the same right - and the fact is that none of us can help that to happen.

You said that you self-excluded yourself, meaning you can't gamble on licensed Australian bookies. You also knew that you couldn't pass verification on licensed Australian bookies because of your self-exclusion. Signing up in the first place, shows ulterior motives. 

Yes, it is because you weren't scammed. You lost your money gambling. I am not going to get tired of pointing out the difference. There is no scam because the money was lost. You lost the bets you made. If you won and wanted to withdraw but the casino didn't allow it, that's a scam. In your case, it's an example of a person who wants to get back the money they lost gambling.

This whole scam accusation thread, and the condition you're in, will not exist if you didn't sign up with them on the first place, realizing that you shouldn't be able to play on them legally due to your own self-exclusion. You said that you have no bad intention when you sign up, then can you tell everybody here why did you still signed up although you know there's a restriction against you playing that you set yourself? And, as you stated yourself, you won't complain if you win.

How is that not a bad faith? You read an advertisement, you know you can't play, still play anyway. If you won and managed to withdraw your winning, you won't complain, if you experienced an issue, you'll... well, here we are.

So yeah, this whole scam accusation is flawed, you raise it simply because you lose on the "game" you tried to play them.

No, the amount doesn't matter, and that wasn't the point of the post. What matters is your mistake in gambling with an amount you didn't want to lose, hence this flawed scam accusation.

No, it's not spite or jealousy, or the lack of a decent amount of collected BTC during the years. You can try to turn this into something personal of me against you but it's not going to work. Don't gamble what you can't afford to lose and then come here to say, you know what, I shouldn't have been allowed to gamble in the first place, so I want my money back.

It's your responsibility to adhere to the laws of the territory you reside in. If Australia prohibits online gambling in unlicensed online casinos, you are the one that needs to ensure where you can and can't play regardless of what anyone tells you on the street, online, or via marketing materials. You broke your nations gambling laws.

Here are two points you might find interesting from Cloudbet's T&Cs:
https://www.cloudbet.com/en/help/terms

So, you are comparing your situation where you gambled and lost to a huge Ponzi scheme and its organizer who defrauded people of tens of billions of dollars? Apples and oranges.

Exactly, because he ran a Ponzi scheme and stole money. You gambled your money away on an online casino and now you want it back.

Dear Abzzy, you have a very serious problem with gambling, which is the reason you deposited not $1 or $10 but 1 Bitcoin and lost it. The sooner you realize it's your fault, the sooner the recovery process can start. You will never recover by blaming me or other people for your misfortunes.

I have come to my conclusions based on everything I have seen and read here. I have no relationship with Cloudbet nor do I care about them one bit. If they owed you money, I would be one of the people sending them PMs asking for them to respond here. I have done that in the past several times. But they don't owe you anything because you lost it gambling. 

Depends on the detail of the case, either they do or they don't. When people are strictly fooled by the promotion, then I believe they deserve their money back. Your case, though, IMHO and sadly, no, because your case is not an innocent who got tricked by a promotion. As I --and Pmalek-- said before, Cloudbet's marketing and your situation should be treated as two different case.

Your case is about someone who realized he got himself a loophole and tried to manipulate it. Can you tell me in all honesty that you were compelled to play without fully realizing you shouldn't be able play there due to your own self-exclusion? As someone who take a length to be ID-based self-excluded, I believe you were not that naive that you didn't realize the implication of those marketing. And, if you do realize the implication and still played anyway, who's the victim now?


And... who lied to who here, again?

I don't think you were fooled at all. I think you knew what you were doing. I think you were trying to create a win-win situation when you saw those advertisements by Cloudbet. You are now using their miss-advertisement to play the victim here. I will repeat what I said earlier. You gambled and lost. That part is fair play.

You knew you couldn't gamble on an Australian-licensed casino. If you had won and withdrawn the money from Cloudbet, you would be perfectly fine with that scenario and wouldn't be complaining about your mental problems. Since you lost, you are now trying to pressure the casino into giving you the coins back.

I personally don't believe you. I am sorry if you are ill and hope you get better one day. Nevertheless, I don't see you as an innocent victim who was tricked here. I see you as someone intelligent enough to take advantage of it for self-benefit.     

That makes you dealing in bad faith.

There's a chance if a casino outside Australia's jurisdiction accept you and you lost significant bet, you'll quite likely complained that you lost hefty sum of fund on that casino despite you've made yourself self-excluded by Australian govt. and that casino should never be allowed to accept your registration as you've been ID-blacklisted by your govt. Thus, suing them just like this case.

For this case, though, the possibility of dealing in bad faith is even worse. You know you're forbidden by your govt., you've made sure you're self-excluded from any gambling casino with Australian jurisdiction, so Cloudbet's false advertisement "shouldn't be" matter as you should have know you'll ended up never being able to play with them. Suppose you didn't lose your bet, you win, and then on withdrawal phase you're forbidden from playing because they identified your self-exclusion after KYC, you'll still come here with the same complaint, this time the thread will titled "cloudbet refused my 1 BTC withdrawal". If you play, win, and managed to successfully WD, though, it'll be just like you admitted,


Was it not dealing in a bad faith? If you won and managed to WD, you won't be complaining. If you won and couldn't WD due to the KYC, you'll say they cheated you because you can't get your hand on it. If you lose, even without the false advertisement, you'll say they shouldn't allow you to play due to the nation-wide self-exclusion. The compulsion of the mislading advertisement is not necessary element here, you should have known that you can't play on that casino, no matter what, due to your ID-based self-exclusion. So, why did you?

I won't say Cloudbet didn't do wrong with the advertisement and jurisdiction, but I agree with what Pmalek said earlier on this thread, that Cloudbet's advertisement and your case should be separate case.

OK, so you are fully aware that you wouldn't be able to register and verify your account on any regulated online casino in Australia. So what does a person who wants to gamble do in that situation? One way to get around that would be to register on a gambling site that isn't subject to Australian regulations. If you believed Cloudbet's words and marketing that they are licensed and fully regulated in Australia, why then would you sign up when you know that you can't verify your account and get your money in the end? It makes no sense.

I wonder how he has self-excluded himself in the first place. This is a register of licensed gambling sites in Australia, so according to OP, he is self-excluded from all of them and perhaps more in case the list isn't up-to-date. I doubt he has done it manually. Perhaps he has contacted the licensing authorities in charge of these casinos/sportsbooks and asked them for self-exclusion. @Abzzy?

Yes, I've read about his complaint on LCB, the issue to be highlighted here is that OP state he's proactively made himself self-excluded from gambling platform in Australia, as such, if he plays [played?] fair, his risk of being exposed to a targeted email for gambling market should be somewhat minimal, because he'll be "protected" from online and offline gambling platforms, he can't play on any offline casino [obviously] and can't sign up with any online Australia-authorized casino. Unless... he bypassed the Australia georestriction and played online somewhere else, from where his email address then leaked and expose him to the targeted marketing. Which means, in tone with what you said, it's fair to assume case similar to this one have happened before. Which lead us to a possibility there's more to OP's story than he repetitively tell us.

The e-mail address could have been leaked from anywhere, the question is how long has the OP been using it and where did he register with it? However, for me it is not so controversial with the e-mail address, but with the fact that the OP claims that he has never used an online casino before, and then he sent 1 BTC to one of them only because he received a promotional e-mail...

Personally, that's a lot of money, and I would never think of gambling with that amount, especially if it's something completely new to me.

So you've never visited their website as well prior to the email, and you barely even know a crypto gambling platform existed prior to the promotion email arrived at your inbox?

I need a refresher course because there are several cases on my mind and I'm... not that interested to dig into your post to find what I'm looking for, so I'll just ask. How did you get those advertising email on the first place, again? Did you sign up for newsletter or something, or did they just send you an email out of the blue?

You lost your bets fair and square regardless of how you arrived and registered at the casino. You placed your bets, you were wrong, and you lost the stake. That's fair and square. I am not talking about Cloudbet's advertising, but your betting.

So what if they are legal? How many lives have been destroyed and how many accidents have been caused because of drinking? How many lives have been negatively affected by cigarettes and caused cancers and negative side effects? Legal does not equal good, healthy, or acceptable and illegal doesn't equal bad, unacceptable, and unhealthy.  

---

Cloudbet is indeed on the list of banned online gambling providers for Australians.
https://www.acma.gov.au/blocked-gambling-websites#list

Some gambling services in Australia are legal if they are licensed and regulated by national licensing authorities. There is a list of such brands here:
https://www.acma.gov.au/check-if-gambling-operator-legal

Despite the illegality of Cloudbet and your gambling problems, would you have asked a licensed gambling site to return your money after you lost it?

What he said should be separated was cloudbet's advertising and offering gambling service from you wanting a refund for your lost bet. The advertising and gambling service was referred as one issue instead of separate.


Do you mind telling us which ADR are these and provide us the link to your dispute progress on those ADR? I can look for them myself, but it'll be less headache-inducing if you'd provide them for us.