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Hi,
The beta accounts will be restored when it is released to the public? If not so, how I can withdraw my BTCs of my test account that already closed?
We're making a withdrawal page. Please email support [at] kronos.io for more information. Thanks! |
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Hello Everyone!
We'd like to publicly thank all of our beta testers and all of the bug reports they generated for us.
For the next couple weeks, we're closing our private beta. Any accounts created during our private beta will be closed as well.
We're moving into phase two of our launch plan, which is a security hardening phase. We'll be going incognito for the rest of our development timeline so we can move to dedicated hardware, initiate penetration testing, and complete our comprehensive security audit.
We'll keep you updated, and be ready to launch to the public very soon!
Thanks,
-Jon
Kronos.io
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Howdy folks!
We're hard at work making a secure and lightning fast site right now! That being said, we can only bring on so many people to test the site. In the spirit of fairness, we'll be running some lotteries to give everyone who wants an invite code, a chance to get one! More info on this lottery will be announced on these forums!
Thank you for your interest, we're working as fast as we can!
-Jon
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@Kronos.io any chance of an invite code please for the beta/alpha, thanks & if there is could you PM me 2 please as I know user ID 'myself' would like one & I'll pass it along to him and also give you some feedback on the site so far
Hi Otoh! I think we'll run some lotteries for invite codes soon. It'll be publicized on these forums. That way it'll keep it fair for everyone! Thanks, -Jon |
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Team's alerted, though at least some are away due to Memorial Day weekend.
are you affiliated with kronos.io? In a way. I'll be making an announcement tomorrow as to my role in this, but it is not involved with developing and I don't have an equity stake (though I have a financial interest in Kronos responding to customer support issues in a helpful and speedy manner). However, I can quickly forward problems to the dev team on Skype to ensure they're made aware of them. I can't expedite beyond that nor am I able to directly help you with your problem. excellent thanks! please see my edit above. mtgox got back to me and claims the code has indeed been used. Hi Chsados! Sorry about the delay in response. We haven't launched a public beta yet, so we haven't been monitoring the forums. I've forwarded your situation to one of our devs to fix. In the future, if you have any other bugs or issues, please contact me personally at jon [at] kronos.io or our support team; support [at] kronos.io. Thank you! -Jon Thank you! Just FYI for anyone interested. I just received a PM from kronos.io for a $15 dollar mtgoxusd refund. Thank you for showing your professionalism in this matter - even in beta stages. No problem! Thank you for beta testing for us. Also, please don't let this incident tarnish your opinion of our service. We're still in a very private beta; I'd almost call it an alpha! We'll be launching to the public in two weeks, so don't consider the site live! Thanks again for being understanding, -Jon |
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Team's alerted, though at least some are away due to Memorial Day weekend.
are you affiliated with kronos.io? In a way. I'll be making an announcement tomorrow as to my role in this, but it is not involved with developing and I don't have an equity stake (though I have a financial interest in Kronos responding to customer support issues in a helpful and speedy manner). However, I can quickly forward problems to the dev team on Skype to ensure they're made aware of them. I can't expedite beyond that nor am I able to directly help you with your problem. excellent thanks! please see my edit above. mtgox got back to me and claims the code has indeed been used. Hi Chsados! Sorry about the delay in response. We haven't launched a public beta yet, so we haven't been monitoring the forums. I've forwarded your situation to one of our devs to fix. In the future, if you have any other bugs or issues, please contact me personally at jon [at] kronos.io or our support team; support [at] kronos.io. Thank you! -Jon |
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Hello,
I'd like a whitelist. I'm the customer support and marketing director for Kronos.io - a new service providing margin trading for Bitcoin.
Hopefully I'll be able to post to the rest of the forums soon!
Thanks in advance,
-Jon
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