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Any further updates?
Launch is a day-to-day decision. We are very close. Should be this week. translation: won't be anytime before 2019. |
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We are still testing the 3.0 platform, with the focus on security & accounting.
We will disclose known issues upon launch, and make all players whole if any issue comes up that takes away value.
This doesn't sound very promising at all. You are about to launch an insecure product after all this time waiting. |
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You all need to stop playing internet poker.
Start attending your local bible-believing church.
Mindfully read the whole bible.
You'll save money and aggravation, I promise. You only feel you need to play internet poker because you are habituated to it.
Save your money, save your time, save your life, save your soul.
SWC scams now but Jesus saves forever.
It's easy.
Kook the site misses you and your rake money. The players miss your donations and raging in trollbox. Get back on SwC and quit bible bashing. It's all #FakeNews anyway. |
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We are experiencing a deposit issue and will have it fixed shortly. If you have deposited in the past 10 hours and your deposit does not appear in your account, you do not need to do anything further, it will show up automatically after the completion of our fix.
Give your players an update on the situation. Your definition of "shortly" is what exactly? |
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Do you have any plans to offer a webclient for the people, who donīt like
to download 3rd party software to their computers?
I assume that this attitude is rather common among people, who run Bitcoin or
Altcoin wallets on their computers and are therefore more interested in keeping
their computer secure compared to the average computer user.
They most certainly do not. They can't even fix their software. Do you know any bitcoin poker sites with webclient? |
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Regarding questions brought up by the community, we offer the following responses: - We are not an open-source project and do not provide transparency in areas we deem to be a security risk.
- Regarding hand histories, in the future players will be able to request them. Currently we cannot support it. Today it takes too much developer time to satisfy individual requests. In the future we will build a system to satisfy requests quickly. Our client has the option to save all hands locally to your machine. We understand this does not satisfy past requests.
- Several players with particular hardware and operating system combinations have significantly more connection issues than the rest of the player base. We have asked these players to either not play, or "play at their own risk," until we have released our new client software. This does not affect the entire player base.
- The developer resources of SwC Poker are focused on building our new client software & improving our platform. Our new client software will eliminate pain points and provide a solid platform to develop new features. We recognize that SwC Poker has areas that must be improved if we are to compete in the marketplace.
- SwC Poker takes an attitude similar to Satoshi when he built Bitcoin. We will write software ourselves so we don't need to trust outside sources. This makes for a long development process and (currently) the inability to satisfy all requests.
Your dev team must be the slowest in history. Why haven't there been any improvements or releases in so long? When was the last one? SwC Poker and Satoshi should not be mentioned in the same sentence. Your attitude has been pathetic not limited to taking months to admit to taking player funds illegitimately, your tournament director wishing death upon players and using foul language to interact with some of the site's top customers, and last but not least scrapping any incentive to choose to play on the site by ending Krillrolls and leaderboards. The management of SwC since Micon was out of the picture has been nothing short of inept. |
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TL;DR: SWC reversed their position on providing player HHs to independently verify they refunded players in full and stated there is no appeals process if you find a discrepancy between your HHs and the amount refunded. ------ I have some more questions; some are old ones that were never answered, others are new. 1. Why did you reverse your position on releasing hand histories and are now rejecting appeals?Can you please explain why you reversed your position on distributing hand histories between August 18th and today? It looks like something happened during that time frame that required you to block players from having any recourse or access to data that would prove you're an honest site. If I had to speculate, I'd guess it's because the numbers of chips owed wouldn't match (screenshots below). 2. When did the bug occur the first and second times, and why weren't players informed/refunded the first time?Your players have given you the benefit of the doubt for the last 2 years that you are trustworthy based on your predecessor's good reputation, only to find out from other players that you owed them thousands of dollars that you failed to mention. Only then did you take action, and then with a 5-month delay. Even if this bug was unintentional, I cannot come up with a scenario where an honest site would find a bug that was stealing money off the table, fix it, and not inform/refund players like SWC when they found the bug the first time around. SWC has repeatedly ignored questions about why they swept it under the rug. Please explain how this can be construed as unintentional, because I would like to think that SWC hasn't been flat-out lying by omission. 3. Where and when can players get accurate data regarding their hands?Poker players have no way to determine if a site is trustworthy unless they have HHs. The HHs that your client saves are broken and corrupted and this has not been addressed since the site's inception. As it currently stands, even if players personally saved a complete set of HH files, they cannot determine how much you owe them because the files are corrupted. Even if they could get past the data corruption and can show you specific instances where they have been shorted, it doesn't matter because there are no appeals. I do not know of an honest poker site that would not refund a customer who realized they were shorted and provided proof.4. Why is SWC fading questions and decreasing transparency?Why the utter lack of transparency and accountability about such a serious bug? You were happy to tell us what you spent on the leaderboard promotion, so why is information about how many players were affected and the amount of coin involved treated like a matter of national security? Some players were refunded close to a coin, although I believe it should have been in the multiple coins based on the incomplete data that I've seen. Why should we blindly trust that your refund code isn't buggy or that you didn't do a half-assed job calculating refunds when SWC has an impeccable track record of writing buggy code and doing half-assed jobs months or years behind schedule? You were doing well in the regaining trust department by stating that you would release HHs and a script so that players could perform self-audits. Going back on your promise looks extremely suspect.5. Is SWC really "use at your own risk" now?I have also seen e-mails recently stating that users should play on SWC "at their own risk" until the new client is developed (no ETA of course). Can you explain this in more detail? Does this mean that going forward, if a player loses money because of an SWC bug, you're not refunding them? This raises concerns regarding SWC's ability and desire to spread fair games. I can't play on a site with a "use at your own risk" clause, close to zero communication with players, and who has done their best to obfuscate and minimize the fact that they took tens of thousands of dollars of player funds straight off the table under sketchy circumstances for which they won't provide concrete answers. You say it was an honest mistake and everyone was made whole, and I will believe you when I see the results of the self-audit. I resent SWC for taking a great site with a dedicated community and huge amount of potential and turning it into a raging dumpster fire during the biggest BTC boom to date. Their mismanagement has already alienated the majority of the player base and continues to do so. The only players left are the ones who don't mind being ignored or verbally abused by the staff, getting raked up to 2 chips/hand when BTC is close to $5k (the Venetian is capped at $5), don't mind the lack of meaningful promotions, and who can blindly trust the man-behind-the-curtain management.   Hi people
Because I am bored to read hundred messages can someone please post for me if this platform for poker is legit and trustworthy.
Also, do you know a number of constantly online players?
Thanks a lot
No, I do not consider them legit or trustworthy. How would you feel if you found out from another player that the house had taken thousands of dollars from you for years and only refunded it when other players realized it on their own and called them out in a public forum? Because that's how players at SWC are feeling right now. As a customer who has earned more than 250k krill I find it very untrustworthy that your staff continually goes back on their word, like blowing off players who need hand histories and promising but never delivering on your software deadlines. For over 2.5 years i was very loyal to your site, helped promote your site and arguably paid the most rake of any player on your site. Management has done nothing but drive the site into the ground, while you continued to hide the truth from your players about the over rake bug and did not recognize it until it was brought to public attention in the bitcoin talk thread. Your tournament director has harassed, threatened and doxxed many of your longest rake paying customers. I also do not think that the response that was given about the refund policy was adequate. Your response basically told me to go screw myself. Now it's time for you guys to give a nice public response in the bitcointalk thread that addresses all these problems. I find myself forced to take these issues to a public forum because when I e-mail support they show no intention of addressing my concerns or even replying in a timely manner. Trust me I can tell by the way management runs this site that i have more time and energy to devote to letting players know that this site is run by thieves than you guys have to make things right with the players you have been screwing over for years. So please take a break from counting your bitcoins and take the time to address all the concerns in the bitcoin talk thread. A long time loyal rake paying pissed off customer BrokeNeck Wtf is this true? Any evidence to back up this claim there BrokeNeck? Surely a company with any kind of integrity or common sense would have fired an employee who threatened their own customers. |
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Regarding Over-Raked Pots
Refunds have been credited to all affected players. A corresponding amount of BCH has also been credited, and must be claimed through the BCH claiming method.
Thank you for playing SwC Poker.
If we have discrepancies with our refund what should a player do? +1 my refund is way understated. |
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Regarding Over-Rake RefundsThe investigation into over-raked pots has been completed. We are now loading the data to run a payout script. We expect this process to take up to 36 hours to complete. Once paid out, players will notice a transaction with type "Refund" in the cashier screen. Players will also be credited an equal amount of Bitcoin Cash, which can be claimed in the same manner as our BCH distribution process, by emailing bch@swcpoker.eu and following the instructions. Regarding Bitcoin CashBitcoin Cash claims continue to be processed regularly. If you had a balance at SwC Poker on August 1st, you may email bch@swcpoker.eu to claim your BCH. This regular processing will continue until at least the end of 2017. Regarding Client DevelopmentAfter the refund process completes, we will shift focus back to developing our new client software. This new software will eliminate many of the issues experienced by players today. The client will be developed to run on multiple platforms and will greatly improve player experience. We understand this has been a difficult time for SwC Poker, and we vow to improve the platform. Thank you for playing at SwC Poker Why are you still calling this overraking? SWC simply can't not be dishonest. If i didn't light a fire under your asses in this forum, you'd never have addressed it at all.On behalf of the whole community, thank you for not letting this die down. |
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SWC's silence is deafening.
They have reportedly stopped responding to emails now too.
Countdown to official insolvency announcement?
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Has SWC made any further updates?
A matter of days as mentioned by Marauders has now passed.
Where are the players' refunds?
Disgusting behaviour from site employees to encourage people who knew about the bug not to tell anybody.
The general shadiness of the poker site has always been there along with the incompetence of site owners, developers and employees so it isn't all that surprising.
RUchamp, thank you for going to these lengths to assist fellow players in the community. Ignore the troll, just another worthless piece of s*** from the swc trollbox.
Funny how the bugs and cheating in online poker have always been exposed by players and never by the poker sites themselves.
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Isn't Glitch a "staff member"? What kinds of things does he have access to? Because if he is able to access old hand histories he absolutely shouldn't be allowed to play on the site, he'd have a MASSIVE advantage over every single reg. Hilariously I think he is a chat mod. Needs to ban his own chat by the looks of things. Calling people faggots and saying he hopes they are murdered. What a disgrace to his employers. Also I don't know what access he has but he plays in the games so who knows what edge he has there. Still loses regularly (lol). |
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Site is not dead ! Big action running all day and we're chatting everyday 24/7 without any issue.You're just a lair and you deserve the chat ban. And also you're wrong about everything so just stfu. I don't buy it. Something behind the scenes is wrong. glitch and blue mosrite nowhere to be seen for days/weeks. Have the been fired and given a non disclosure agreement? That's the rumour circulating. More guarantees being slashed (Med BTC down to 2500), nothing being done to attract new players either. They barely even bother to send out tweets. Then we have site employees behaving like children and telling paying customers they hope they get murdered ffs. |
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