Ummm...are you blind....

He waited 30 minutes to execute my bet even though I followed the terms and conditions.  His excuse was that he didn't mean exactly what the terms say, but something completely different.  And then when the bet is finally executed, it is right on a 4.5 pip false spike.....How on earth could any rational person consider that anything but a scam? 

Did you add instant Bitcoin withdrawals? 

With all due respect, it says "Currlently the amount of fee is at least 20000 shtosi per KB of data in the trasaction.", not 20000 shtosi per KB rounded up to the nearest kb.  My send rate was well above what was required and according to your terms and conditions, my trade should have been executed immediately.  You cannot write one thing and just change your meaning afterwords, especially with something as important as waiting 30 minutes to have a EURUSD bet executed.  My transaction fee rate was more than 50k, and you only required 20k...their is no excuse for waiting 30 minutes to execute the bet.  If you want a minimum send fee of 0.0002 BTC, then put that in your terms and conditions...but don't say 20000 shtosi per KB of data and then not honor it when it is sent.  This is completely unfair and quite frankly unacceptable.  My transaction fee rate was 250% of what was required.


Also, I did compare xignite.com rates to yours.  TD Ameritrade uses the same exact price feed as you.  You have the same exact prices.  I have posted a screenshot of EURUSD from xignite.com and the price wasn't near 1.0756.  I Please post your data and it will prove that it wasn't at 1.0756.  What was the bid and the ask at the time the option was purchased...please post your data around 2016-11-15T02:53:27 and you will see that there was a massive spike right when the bet was placed. 

With all that said, even though I should have won the bet, I would agree to just void the bet and return the amount.  From now on, I know to send 20000 shtosi minimum so this won't be a problem with my future bets.  Can you agree to that?

Your website says "Currlently the amount of fee is at least 20000 shtosi per KB of data in the trasaction." (proof: http://prntscr.com/d8u2vo).  That means a fee rate of 0.0002 BTC per KB of data, my transfer was 52,416 shtosi per KB of data, well above the 20,000 required.  The fee rate is shown here:

https://www.localbitcoinschain.com/tx/a5577b56fe6b8cc64914a8e3b6b94aaf1bf93675697750e68e5604845305fcb9

or you can simply calculate it.  The transfer was 225 bits (which equals 0.225 KB), and the fee was 12693.6 shtosi.  12693.6 / 0.225 = ~56416 shtosi per KB....again, well above the 20000 required (250% more).  So clearly this bet should have been done right away, not after 1 confirmation...



ALSO:


If you look at http://www.xignite.com/, their clients include TD Ameritrade (http://prntscr.com/d8u07x, you can see TD Ameritrade in the middle row, third to last one)...which is the chart that I showed you:

http://prntscr.com/d8mm4r

TD Ameritrade and you use the same exact price feed, the prices are the same.  The only difference is that your prices randomly spike because the data is unfiltered.

Again, here is an example of a price spike:

http://prntscr.com/d8mf2l

In this example, the price did not jump from 1.07534 all the way to 1.07565 and then right back.  Nobody else shows this move, even TD Ameritrade which uses the same exact price feed (from xignite.com).

This is the same exact price feed, and I proved to you that the price was at the most 1.07515, not 1.07560 when the bet was made.  It did not even get close to that level until 20 minutes later.  I also showed you a screenshot of your prices spiking randomly.  Eitehr way, I should have won this bet because the price of EURUSD was higher from when I bought it to when it expired.

I agree in theory, but if they spike the price every time a call is purchased/bet, then it is clearly a scam. I don't want to accuse this company of anything yet, maybe it is just their data feed.  But I hope they do the right thing.  I have been looking for a good binary options broker that deals in bitcoins and secondstrade looks great...if in fact they are fair.

I did the following bet:

https://blockchain.info/tx/a5577b56fe6b8cc64914a8e3b6b94aaf1bf93675697750e68e5604845305fcb9

It was a EURUSD call.  I sent the transfer on 2016-11-15 02:23:43, but the trade was not executed until 2:53:27, 30 minutes later.  

The payment was sent from Electrum, which is a wallet you recommend and I saw the transaction in blockchain.org a second after I sent it.

http://secondstrade.com/tx.jsp?tx=a5577b56fe6b8cc64914a8e3b6b94aaf1bf93675697750e68e5604845305fcb9

Not only that, the price of EURUSD was ~1.07515 when the option was finally purchased, but it spiked on your platform to 1.0756 and then right back down.  And the option was executed at 1.0756 even though no other feed had that price movement (FXCM, Interactive Brokers or ThinkorSwim...three of the largest forex brokers).  Here is an example of a similar price spike soon after the bet was made:

http://prntscr.com/d8mf2l

So basically, even with the 30 minutes extra to execute my trade, I should have won it, or at the least tied it depending on what price the option was traded at...so can you return my bet.  This was my first bet and I want to place a lot more but I want to know that it will be done fairly.


EDIT:
Here is the price of EURUSD when the option was purchased.  This is from TDAmeritrade, one of the worlds largest brokers.  

http://prntscr.com/d8mm4r

The red line is 1.0756, and the oval is the 1 minute bar the time the bet was made.  As you can see, the price was nowhere near 1.0756.  And I am sure that if you look at your price feed, it will show the same spike that I linked before.  Also, I know that price feeds can be different but never by 5 pips, and your price feed has matches TD Ameritrade and the other broker's that I use within 0.3 pips, while this spike was ~5 pips.  Even though I was clearly suppose to win the bet, I would be fine if you just refund it.  I think that would be the fairest option.

Yeah, I know.  Buying a binary option = placing a bet.

Hi.  I have several questions:

1.  Can I open multiple trades at the same time?  You said the max bet is 0.50 BTC...Say I think S&P500 is going down over the rest of the day.  Can I place 10x trades for 0.50 each that it will go down (each being send separately from the same address+?

2.  Does the max include the last 4 digits for time?  If I want a to place a trade for 0.50 BTC that will last 90 minutes...can I send 0.5000000090?  Will this trade be rejected and sent back since technically it is over 0.50?  If so, can you please change the max bet to something like 0.50001?

3.  Say there is 110 minutes left in the trading day and I want to buy a S&P500 trade that will expire at the end of the day.  If I send a trade for 120 minutes that will technically expire after the market closes, will the trade be accepted and finished at the closing price, or the opening price the next day? 

Thank you.

Yes, I did read that thread.  From my understanding, one person made a 1 BTC deposit, got the bonus and tried to withdraw his bonus as well as his deposit before clearing the rollover requirement.  He did get his original deposit back but was angry he didn't keep his bonus + profits (as their agreement states).  That was a year ago.  I tried to withdraw my original deposits and allow them to keep the bonus and profits that I made but they refused and kept on making excuse after excuse.  

I never heard of Cointelegraph but thanks for the heads up.

Well most Binary Option and Forex companies get some complaints...usually people who lost money legitimately or competetors, but they don't give any details.  Even the spread betting companies / bookies that I use today have hundreads of complaint but they are fair and pay out on time).  I did read one complaint on Bitcointalk about someone who deposited 1 BTC and tried to withdraw without completing the bonus rollover, but he got his original deposit back (that was like a year ago I think).  So I assumed that he was just angry that he couldn't keep his profits.

Also note that with Binary options, you either lose what you risk or win 85%.  My goal to reach the rollover requirement was to risk 1.5 btc to try to win 2.7 btc, then risk 2.7 btc to try to win 5 btc...and so forth until I wagered enough to complete the BS rollover requirement.  When I did out the math, I needed to win 3 straight trades with my entire balance on the line and then a 4th trade for like 3 BTC...and if I lost any of the 3, I would lose the entire balance.

After several days of trading, I only had ~0.165 in profits (with an account size of 0.8125 + 0.55 in bonus).  The reason it jumped to 2.7 and 5 is becaue I risked my entire balance two times trying to clear the rollover requirements after they refused to pay me.

How do I move this topic to the scam accusation board?

Again, 0.8125 BTC isn't the end of the world for me.  Even if I lost my balance legitimately I would not mind, I just hate getting scammed.  And want to make sure nobody else gets scammed by them.  

Hi.

New user, long time lurker here.  I don't normally comment on bitcointalk but I felt compelled to warn people.  I opened an account with www.Bitplutos.com.  I did some basic research and didn't find much about the company (a couple of scam complaints but they were lacking in details).  Basically they are a binary options dealer that allows users to deposit, trade and withdraw* bitcoins.  The problem is, they are a scam.  

Long story short, their bonus terms are very clear.  If you make a BTC deposit, you can get a bonus that has a rollover requirement (30x the bonus amount).  However, if you want to withdraw before you complete the bonus, you can have your bonus + any profits removed and withdraw your original deposit (less any losses if you have any).  The terms can be found here: https://www.bitplutos.com/bonus-terms/

Anyways, I made a deposit of 0.3125 and 0.50.  In total, I got 0.55 in BTC (50% on my 0.50 deposit and 0.30 as a first risk-free trade).  

With regard to trading, their platform is actually pretty good.  The executions are fast and accurate and their expirations prices are good (to be fair, I never had a close expiration).  Their rates are below average unless you deposit a certain amount and then their raise your return %. And their buyback rate is shit, but it is like that for most binary options broker.  They have a large number of assets and can trade a lot of assets.

After a couple of days of trading, I reached a balance of 1.5033 BTC, and completed a third of my rollover.  This meant I had my original deposit, plus the bonus, plus ~0.165 BTC in profits.  I decided that I want to withdraw my original deposit.  This meant that I would need to give up my profit, which I was fine with.  

I submitted a withdrawal and the next morning, i got an e-mail saying my withdrawal request was canceled and I need to complete the rollover.  I responded to the e-mail that I want to surrender the bonuses and profits and bonus and just withdraw the original deposits of 0.8125 as per the bonus terms and conditions.  I didn't get a response at all.  I contacted live chat and they flat out lied about the terms and conditions, even after I linked and cited their own terms on their website.  They eventually told me to send another message to a different e-mail address.  I did.  They made more excused not to pay me out and told me flat-out to keep on trading or lose everything.

I decided I had no option but to try to clear the rollover.  Given my balance, I needed 4 straight wins and I would have traded enough to withdraw.  I bought a EURAUD call, and it won.  I then had 2.7059 BTC in my account and still needed to trade ~10.5 to withdraw.  I bought a USDCHF put and it also won.  Now I had 5.0059 BTC in my account and needed to trade ~7.8 more. This was on Friday.

I logged on this morning and notice that the payout rates for trades were halved.  Instead of paying out 70-85%, they are payout ing 35-40%.  This is crazy for binary options trading.  I contact live chat and they basically told me to piss off.  

About 2 hours later, I tried to log in and it said my account was suspended.  I contacted live chat and they said they closed my account and my balance was forfeit.  They didn't even give me a reason.  After half an hour of arguing, they claimed I lost my balance on trades this morning which was bullshit because I didn't do anything today.  They said that my account was closed forever and they would not be returning anything to me.

I am lucky enough that 0.8125 isn't a big deal (I made twice that amount today spread betting any another company), but I want to warn people not to use this company.  They are a complete scam.  They will not pay you out and if you get anywhere close to being able to withdraw...they will outright close your account and steal your BTC.

The thing is, I was planning on making several larger deposits in the coming weeks (around 5 BTC in total).  So I guess in a way I am fortunate that I only lost 0.8125 BTC.  Still sucks, but it could be worse.  

Most of my bets are paid within a couple of minutes.  My parlay was finally paid, but after ~25 hours.  I think it is just the parlays that are slow to pay (I placed a bunch of single bets and in-game bets two days ago that were fine).  Anyways, I got my coins so they aren't a scam...it is a bit disappointing though waiting so long.

Also, the payout was, as always, instant.  It was just grading the bet that took so long.

Yeah but when I go to my pending bets, I can click on each game and it goes to that games page.  It shows that the game is over and my team won.  If their system says the game is over and my team won, why doesn't the parlay automatically grade. Also, I'm not an expert but can't they manually go in and either grade the wager as a win or update the correct scores.  They are MLB games after all, so it's not like the scores are hard to find:  http://m.mlb.com/scoreboard#date=09/20/2016

And finally, I was watching the games and there were no interruptions or anything like that.  The games continued as planned until they finished.  Hopefully the bet is graded today...I really don't want to wait a week to settle a bet.

I placed a 3 game parlay last night (MLB moneyline games) which won but it still isn't graded.  Normally, my bets are graded in a couple of minutes but it has already been 20 hours?  I did send and e-mail and they said they would forward it to the sportsbetting department but that also was 10 hours ago.  Is anyone else having this problem?  I do make deposits and bets from time to time but something like this has never happened to me.  I hope Cloudbet isn't closing shop on the day I decide to deposit and win.

Bet ID 2873555