Quote
RE: WHEN WILL I GET MY REFUND?
26th Oct 2014 @ 3:17 PM
HASHRA Said:
Hi Eelko
I am sorry for the late response in getting back to you, we have been trying to make sure we get in touch with all customers the last few days but are behind. No excuse for it.
I am very sorry for the delay that you have had to go through with your order.
You can see on our site that I'm afraid there has been some delay with the shipping and because of this we have lowered the price to make sure it is still very competitive given the delay with the shipping.
We are going to be offering our batch 1 customers a good discount on this if they decide to transfer over their order to the new shipping date (That's you).
Its important for us to make sure that our customers end up with a better deal especially if they ordered early.
Considering what you have ordered and the long delay that you have already incurred we would like to upgrade your order for free to:
1 x Astro Warp 7 "700mh".
Or if your preferred we could mix it up with Moonraker miners so that you can also cover Bitcoin.
I am very sorry for how things have worked out for you and I would really like to make sure that we can make this up to you so that we do not lose you as a customer.
If this is something that could work for you then please let us know and I will make sure that your order upgrade gets confirmed for you asap.
Apologies again for the very late response in getting back to you and thank you for being so patient with us.
Kind Regards
Simon
JUST REFUND PLEASE
26th Oct 2014 @ 11:19 PM
You Said:
I dont want to upgrade to 1 x Astro Warp 7 "700mh". i just want a refund of my money.
Regards,
Eelko
26th Oct 2014 @ 3:17 PM
HASHRA Said:
Hi Eelko
I am sorry for the late response in getting back to you, we have been trying to make sure we get in touch with all customers the last few days but are behind. No excuse for it.
I am very sorry for the delay that you have had to go through with your order.
You can see on our site that I'm afraid there has been some delay with the shipping and because of this we have lowered the price to make sure it is still very competitive given the delay with the shipping.
We are going to be offering our batch 1 customers a good discount on this if they decide to transfer over their order to the new shipping date (That's you).
Its important for us to make sure that our customers end up with a better deal especially if they ordered early.
Considering what you have ordered and the long delay that you have already incurred we would like to upgrade your order for free to:
1 x Astro Warp 7 "700mh".
Or if your preferred we could mix it up with Moonraker miners so that you can also cover Bitcoin.
I am very sorry for how things have worked out for you and I would really like to make sure that we can make this up to you so that we do not lose you as a customer.
If this is something that could work for you then please let us know and I will make sure that your order upgrade gets confirmed for you asap.
Apologies again for the very late response in getting back to you and thank you for being so patient with us.
Kind Regards
Simon
JUST REFUND PLEASE
26th Oct 2014 @ 11:19 PM
You Said:
I dont want to upgrade to 1 x Astro Warp 7 "700mh". i just want a refund of my money.
Regards,
Eelko
Since then no response anymore