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1xBit.com ![Huh](https://bitcointalk.org/Smileys/default/huh.gif) ![Huh](https://bitcointalk.org/Smileys/default/huh.gif) ? 6 days not online??? Are you serious??? Great support here.... Customers have problems... responsible person offline every day... Paul0908, as i know your request was successfully solved and funds unblocked (you made the withdraw of it). But your account was closed cause our security estimated your disputable bets as the T&C violation. Sorry, i can do nothing with it except to recommend you to register again (it's a bitcoin gambling so why not).
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Live chat same standard answers.... mail to security.... security no answer after 40 email in the last 25 days.... What is going on here???
Paul0908, as i said above the funds were unblocked for withdrawal. As i know your withdrawal was processed. Do you have any other problems?
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Not the perfect solution but at least you unlocked my account and gave me my funds back.
I deleted my negative trust rating and told the relevant users to take you down from SCAM list.
What stays in mind is: In total you voided winnings of 8 BTC (-> Zenit St. Petersburg - Sohar).
So in the end I had no profit at 1xbit. Good deal for you.
h4ns, not the perfect at all, i'm agree. But it's the best i can do at the moment, sorry. It's just not in my capacity. I can say we are working on better solutions for disputable issues. And such cases are rare.
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I didn't play much, registered on December 20, placed 20-30 bets and everything was alright until the match Tus Koblenz-Turanspor.
h4ns, I have an update. *** Sorry for the delay in our response. It took time to investigate this issue in details. Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match. All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal. We apologize for inconvenience. *** This is the official position. Yes, this match is the reason. Bets on this match were refunded all the others were unblocked. I can't do more, sorry.
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1xBit.com ![Huh](https://bitcointalk.org/Smileys/default/huh.gif) Something new? 24 days are now over? And nothing happened... No answers, no help... Paul0908, i need to apologize again for this delay but we still have no complete decision for your issue and the issue nearby. I will reply as soon as i'll have it. UPD. Paul0908, sorry for the delay in our response. It took time to investigate this issue in details. Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match. All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal. We apologize for inconvenience.
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No update by 1xbit.com today?
Obviously handling this case has no priority for 1xbit.
Almost 3 weeks gone and no solution.
h4ns, i need to apologize again for this delay but we still have no complete decision for your issue and the issue nearby. I will reply as soon as i'll have it.
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No update by 1xbit.com today?
Obviously handling this case has no priority for 1xbit.
Almost 3 weeks gone and no solution.
h4ns, this case is highly priority.
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Paul0908, the same match, right?
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I uploaded a detailed view of the relevant bets so everbody can see what 1xbit understands by "abnormal bets": https://i.imgur.com/hsUnMlN.png9x bets with 58 mBTC. Wow. Has to be match-fixing/syndicate/abnormal betting. 4th tier vs 8th tier. 8th tier is called Kreisliga in Germany, there are only 2 or 3 leagues below that league. They are purely amateur leisure footballers who play football at the end of the working day, doing training two times a week. Koblenz is a professional team, played 2. Bundesliga earlier days. There is a huge gap between those leagues. So is it abnormal when I'm expecting a blowout in that match and place some bets with only double digit stake on high odds? I tell you: This is the most normal thing I can imagine. Your bookie just made a huge mistake when he made odds around 2.00 (=50% win probability). In fact they had a 98-99% winning chance. Who else thinks this kind of betting is "abnormal"? It's just value betting. Is value betting abnormal? Does value betting authorise the bookies to close player's account and confiscate all his funds deposits included? When your answer is 'yes' then sports betting does not make any sense at all. Except for the bookies. h4ns, i'm not accusing you. Just describing security team position. Funds are not confiscated but frozen until this situation will be fully clarified. Sorry for this.
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Day 17.
@1xbit.com: Maybe you can make it a bit more transparent and answer me a few questions:
1. Why have you been offline for so long?
2. Why don't you reply on my or other users' PMs?
3. You said "we should spend some more time for investigating this issue". Can you precise "some more time"?
4. What do you think could be a reason for the whole mess? I can understand technical problems but what I absolutely cannot understand is when your Security department is not giving me even one simple answer on a dozen of requests for 17 days. This is unacceptable.
You have to provide me with something. I think you owe me some more information than just saying you need more time.
h4ns, will try to answer all your questions: 1-2. Last weeks we had no acute need to interact with customers here cause we set up qualified live-chat and e-mail support. In Jan-Feb months I received 5 PM's here only and all of them related to your issue. But we will be more watchful by now and later. 3. I hope we will fully clarify this case in a few days. 4. Our security team assuring that you personally and several more customers were informed about sport event result before this event started. As they saying, you and at least 2 more customers (one of them sent me PM besides) placed abnormal high bets on suspicious event. In their view company should not welcome such clients. In a meantime we are agree that considering of this request taking too much time. Sorry for this. We are already took the measures.
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I just spoke with the owner on skype and informed him of this situation. Hes supposed to get back with me in a few hours. From my understanding hes not support, he has agents hired for that job.
Hes looking into the situation and ill have him post here with a response. Not sure how quickly he will respond but ill stay on him.
Thanks for informing us. H4ns, Lauda, sorry for it but we should spend some more time for investigating this issue to respond objectively. I'll reply daily here.
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Hi sir, is this a glitch or bug in the registration / login of 1xbit? I remember i tried to register with a btc address, way back months ago, i put a random password in there so I have forgotten the password and try to recover it thru forgot password. I put my email address for the site to send me a reset password link but it said that email is not found, so I try to register with that email but then it said that email is already used. How could this thing happen?
Hi, could you please send me your e-mail and account# in PM here.
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Basically, whenever 1xbit have winners they confiscate the funds and completely spin off the customers.
Hi guys, From the time of launching we blocked some accounts, it's true. All these accounts belongs to five persons as a maximum may be even less. I cant say the exact number right now. And all this were about few kinds of fraud from their side. We have hundreds of clients at the moment and we have no any troubles with them. They have no as well. BTC BTC BTC BTC BTC BTC BTC BTC BTC BTCWe are offering 100% first deposit bonus up to 1 BTC from today. Please join us.
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Dear 1xbit team, It has been more than 2 weeks now i am trying to reach you, from mail, this forum and everywhere, but noone gave me a proper answer to my inquiry. My account does not login saying i have wrong login and password. I tried restoring the password several times but I was still not able to login to the system. Please provide me with a proper answer! what is going on with my account? i had more than 100 mBTC there and I still cannot access it! I hope this is just temporary technical problem! Hope you can help.
Sorry for late reply please. I'm exploring this issue right now. Do not worry.
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Diced90, as i found out this basketball result was clarified and it took some time. Bets with this event were counted later a bit.
Polisi Ndeso, MegaKill, we tested on IE and site works fine. May be the problem with browser settings or plugins.
Gee1984 thanks a lot, please post here, we really need the feedback now.
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pokerguru, ok) I'll read the first google page, all first page links. ------------------ 1. Avoid 1XBet.com - they will scam you / review of this scam website ... 14 dec 2014 "I got paid from the bookmaker today in full" 16 dec 2014 ------------------ 2. 1xbet Scam! Rejected to process my payout! ... 11 apr 2015 "Yes my money was refunded after 2 months" 26 apr 2015 - tough but I dont have information what was the problem and was it actually 2 months or not ------------------ 3. 1XBet.com is a SCAM website [Review] ... 14 dec 2014 Same guy, from first link. ------------------ 4. Warning about 1XBet.com / Review of this SCAM website ... 14 dec 2014 Same guy, from first link. ------------------ 5. Comments - 1xBet Comments ... Yes, i see negative comments but without any specifics. ------------------ 6. 1xBet Review | Top 100 Bookmakers ... Same site ------------------ 7. 1xbet - scam - Arbusers ... 7 aug 2015 "Issue solved, they settled the bet as void now and I could withdrew the money." 10 aug 2015 ------------------ 8. Bitch and Moan Annoying Verification and possible scam by 1XBET ... 6 jan 2016 "WELL Finally they paid me through my Neteller account" 9 jan 2016 ------------------ 9. 1xBet bookmaker review | Betdistrict.com Just review ------------------ 10. www.betcompanies.net - 1XBet Sportsbook added to scam website ... 14 dec 2014 Same guy, from first link. ------------------ Wasted half an hour in vain. That is a lot of links, and i must say that i didn't read them, because they relate to different website. Could you give evidence of the fact that these services are related to each other? In my opinion it's an unfortunate choice of name of the service ..
We are related. Its obvious)) We are using a lot of 1xbet.com functions, 1xbet using some ours. But our team is separate and we'll develop a lot of new features soon.
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Nizamcc, the guy just gave his opinion so why not.
I wish to tell it again – all this “scam” discussion doesnt applicable for great great majority of the clients. Yes, we have rare disputable cases but generally its just fraud or abuse. I see mostly positive feedback in here and from other resources and I know why its positive. We really have some advantages.
M0w, yes, i'm ignoring cause I already told everything on this issue. Ok, i'll check one more time.
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For signature campaign you are in the right board but for gambling its wrong since its ban in India. Also for signature your minimum start from Full member and above which is also not the criteria fits in. You should atleast start from Member and above if You do not want Newbie or Junior at least. Got it. Thanks.
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Hi, 1xBit.com, Just little advice for future. I know that answering to every post individually is very logic, but on Bitcointalk it can be taken as spamming. Better when you copy all quotes to one post and answer to all of them, and separate them for example with:
line like that.
Cheers.
Thanks a lot, i didnt know. TO THE MODERATORS - i'wont do this way anymore.
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