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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 15, 2013, 12:33:46 AM
Quote from: URSAY on April 14, 2013, 11:10:32 PM
Quote from: lawrencecoins on April 14, 2013, 10:44:59 PM
My order failed. I submitted a support ticket but haven't heard anything.

Order ID: da28efda-f52b-47f5-96fc-6bf2432b64d6

As the delivery deadline has long passed, can you refund my Dwolla account?

Thanks.

Did you submit your issue to...

bitinstant.com/contact


Did you receive an automated response which stated that your issue was logged and being looked into?

Yes, but that was days ago.
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: April 14, 2013, 10:44:59 PM
My order failed. I submitted a support ticket but haven't heard anything.

Order ID: da28efda-f52b-47f5-96fc-6bf2432b64d6

As the delivery deadline has long passed, can you refund my Dwolla account?

Thanks.
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