tuboturner
Newbie
 Offline
Activity: 25
Merit: 0
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April 14, 2013, 11:22:28 PM |
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BITINSTANT IS STEALLING ME !!!
THERE ARE SEVERAL HOURS'M TRYING TO SOLVE A MATTER WHAT IS THAT SIMPLY PAY ME THAT I BOUGHT THE BTC'S.
NOT RESOLVED AND SO FAR NOTHING, ONLY post the SAME THING, ONE ASKS THAT NO INFORMATION IN NO EMAILS CONSTA THEY PROVIDE IN.
BITINSTANT NEVER, warning the STAFF!
HEADACHE IS AN UNNECESSARY!
BITINSTANT NUNCA MAIS, NAO VALE A PENA...
GERAL RECLAMANDO AI, O TEMPO E DINHEIRO QUE A GENTE PERDE N VALE A PENA.
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morp17
Member
Offline
Activity: 87
Merit: 10
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April 14, 2013, 11:31:16 PM |
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O melhor e é troca pelo forum mesmo, fiz em menos de 5 minutos outro dia.  BITINSTANT IS STEALLING ME !!!
THERE ARE SEVERAL HOURS'M TRYING TO SOLVE A MATTER WHAT IS THAT SIMPLY PAY ME THAT I BOUGHT THE BTC'S.
NOT RESOLVED AND SO FAR NOTHING, ONLY post the SAME THING, ONE ASKS THAT NO INFORMATION IN NO EMAILS CONSTA THEY PROVIDE IN.
BITINSTANT NEVER, warning the STAFF!
HEADACHE IS AN UNNECESSARY!
BITINSTANT NUNCA MAIS, NAO VALE A PENA...
GERAL RECLAMANDO AI, O TEMPO E DINHEIRO QUE A GENTE PERDE N VALE A PENA.
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฿itcoin: 36tHHEBp7QwePa76dMsN4KVbN3VhvK3rbu
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tuboturner
Newbie
Offline
Activity: 25
Merit: 0
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April 14, 2013, 11:33:16 PM |
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URSAY,
this is the code : 167131
Abs
This is your zipzap acct. # ? Please use the quote button when responding to me. i'm not have account in zipzap.... I have only this code, they sent me after I made the payment Who sent you this code? What is the code labeled as? How much trouble huh my friend! I received this code in an email from zipzap titled as proof of payment ... You do not have access to anything out there? I await return Can you take a screen shot of this email? Yes, I'm sending the screen shot by pm Man, this is getting very tiring ... you have all the data I have, and now asks me screenshot? Please check with your sources that my payment has already been made, I am now awaiting the MY ADDRESS IN MY Bitcoins. Give me an email address so I can send you the attached image, or you forward the email ... I believe someone just posted instructions about how to find your zipzap acct. #. Did you try finding that by searching your email? I just got an email from EBANX ... Saying that my payment was received in the establishment zipzap INC with code "167131" ... NOW AS A "zipzap ACCT" I DO NOT IDEA WHATSOEVER, AND NOT RECEIVED NOTHING WITH THIS THEME ... AGAIN I WILL SEND THE DATA THAT I HAVE: Quote ID-943f48f4 ea8e-4706-9bce-64e4f38a4df0 Event ID c3787904-50e6-4519-b78e-e1a8d1a90275 Bitcoin exchange Destination Address Destination account 18zG1JfqQZHi8zAkBJgTF2YggFTZCNZamj IF YOU HAVE ANY EMAIL ADDRESS THAT I CAN SEND YOU A MESSAGE THAT I RECEIVED THE EBANX, I WILL BE GRATEFUL. WHAT YOUR DOUBT IN RELATION TO MY CASE? ALREADY PAID DAYS AGO, WHAT YOUR DIFFICULTY? I am looking for your zipzap acct. #. I believe it is 9 digits. my dear friend, so tell me where I can get this fucking zipzap ACCT I'm gonna get to you ... BECAUSE OF EMAILS sent to me, NOTHING MATCHES TO THIS INFORMATION YOU ASK ME. NOW GO zipzap ACCT: 168251593 |
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Epicblood
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April 14, 2013, 11:47:06 PM |
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OrderID: 0cc1b652-da77-438e-9192-d1aa5d81e62a
EventID: d5145f94-c0df-41ff-b8e3-874b2133df3d
QuoteID: 7ed558b9-4236-417b-8008-16547b02d97a
Over a week now, still nothing :/
Have you logged your issue thru our official support channel at Bitinstant.com/contact ? Yes and still haven't heard a thing Did you receive the auto reply notification that says your issue is logged and support is working on it? Yes I received that. Great! So you can rest assured that they are working on your issue! I've looked it up and I believe this would be your best channel for support. Thanks for your patience! Okay, any ETA of when it will be resolved? Thanks for looking it up  Unfortunately with the large back log in customer support I can't provide any realistic ETAs.  is it more than a 3 day backlog? because that's how long i've been waiting |
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rafa10
Newbie
Offline
Activity: 50
Merit: 0
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April 14, 2013, 11:50:33 PM |
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Hello, this is my second order at bitinstant, and I have a problem this time... My payment has already been confirmed by ZIPZAP under Account Number: 335119806 since last friday (april,12) but bitinstant only show my order as "Loading". Whats going on? Wheres my money? The first time was near instant payment to Mt.Gox... and now 2 days has passed and nothing... I lost a lot of good opportunities to buy bitcoins at a low prices (60,70 usd)... I already send 2 e-mails and did not receive any answear...
These are my order info:
Your order status: Loading
Order receipt:
Quote ID d3630010-5140-4f21-846e-3005d9a4a619
Event ID b3d81eb1-c827-44f2-872e-7057419365ec
Fees (inclusive) 3.99%%
Amount you paid $320.0 USD
Amount you will receive $307.232 USD
Destination exchange MtGox
Destination account M22289566X
Order event log
Timestamp: Thu Apr 11 20:45:22 2013
Event ID: b3d81eb1-c827-44f2-872e-7057419365ec
Event type: Quote for new transaction
Awaiting support,
Regards
Gave your order a manual push! Thanks... btw ... is there an ETA you could provide for this "push" to work? |
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BitcoinApprentice
Newbie
Offline
Activity: 56
Merit: 0
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April 15, 2013, 12:00:47 AM |
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Any kind of time frame ?
Pushed on 4/9 Pushed on 4/11 Pushed NOW on 4/14 I hope you see some results soon! HOW about a full and comprehensive TECHNICAL & SCIENTIFIC definition of "Push". It won't happen! |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:01:37 AM |
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URSAY,
this is the code : 167131
Abs
This is your zipzap acct. # ? Please use the quote button when responding to me. i'm not have account in zipzap.... I have only this code, they sent me after I made the payment Who sent you this code? What is the code labeled as? How much trouble huh my friend! I received this code in an email from zipzap titled as proof of payment ... You do not have access to anything out there? I await return Can you take a screen shot of this email? Yes, I'm sending the screen shot by pm Man, this is getting very tiring ... you have all the data I have, and now asks me screenshot? Please check with your sources that my payment has already been made, I am now awaiting the MY ADDRESS IN MY Bitcoins. Give me an email address so I can send you the attached image, or you forward the email ... I believe someone just posted instructions about how to find your zipzap acct. #. Did you try finding that by searching your email? I just got an email from EBANX ... Saying that my payment was received in the establishment zipzap INC with code "167131" ... NOW AS A "zipzap ACCT" I DO NOT IDEA WHATSOEVER, AND NOT RECEIVED NOTHING WITH THIS THEME ... AGAIN I WILL SEND THE DATA THAT I HAVE: Quote ID-943f48f4 ea8e-4706-9bce-64e4f38a4df0 Event ID c3787904-50e6-4519-b78e-e1a8d1a90275 Bitcoin exchange Destination Address Destination account 18zG1JfqQZHi8zAkBJgTF2YggFTZCNZamj IF YOU HAVE ANY EMAIL ADDRESS THAT I CAN SEND YOU A MESSAGE THAT I RECEIVED THE EBANX, I WILL BE GRATEFUL. WHAT YOUR DOUBT IN RELATION TO MY CASE? ALREADY PAID DAYS AGO, WHAT YOUR DIFFICULTY? I am looking for your zipzap acct. #. I believe it is 9 digits. my dear friend, so tell me where I can get this fucking zipzap ACCT I'm gonna get to you ... BECAUSE OF EMAILS sent to me, NOTHING MATCHES TO THIS INFORMATION YOU ASK ME. Could you try accessing your zipzap acct. # thru zipzap? |
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FYourself
Newbie
Offline
Activity: 28
Merit: 0
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April 15, 2013, 12:02:25 AM |
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is it more than a 3 day backlog? because that's how long i've been waiting
Nope. I've been waiting 9 days. |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:03:01 AM |
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Ursay, can you process my order?
Zipzap Account Number: 346112014
Quote ID 77fe980b-f803-4188-a2e7-059f2f310728
Zipzap already confirmed the payment. Thanks.
Gave you a manual push! |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:06:26 AM |
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One more doubt, when you say (I gave the manual push your order.) What do that mean? Thank you, I keep waiting  For the 3rd time I guess. Zip zap: Amount to Pay: R$ 103.76 Account Number: 567430046 Zipzap Your payment has been successfully processed and the merchant Has Been Notified to complete your order. Please keep this email for your records. We value your feedback and would appreciate your participation in a short, 30-second survey, Which you can access here: http://www.surveymonkey.com/s/P6TZQ58. Your Involvement Enables us to continuously create better experiences for you, and others like you. Thank you for using zipzap, the Global Cash Transaction Network. Hello I would like to verify my order is already 4 days and will not receive anything from BTC. The site is still in the air but you do not fulfill that promise. 5 days Quote ID: 4bbe5fe4-e95a-474c-94e3-aadcd1aa71f9 Event ID: 7220d8a4-6dac-41f4-aa69-537c31d34287 thank you  zipzap acct. # ? Thanks for providing so much info! I gave your order a manual push. I hope you see some results shortly! Sometimes the order gets stuck between zipzap and BI. I am basically manually trying to requeue the order in question so that it is executed. |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:07:06 AM |
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BITINSTANT IS STEALLING ME !!!
THERE ARE SEVERAL HOURS'M TRYING TO SOLVE A MATTER WHAT IS THAT SIMPLY PAY ME THAT I BOUGHT THE BTC'S.
NOT RESOLVED AND SO FAR NOTHING, ONLY post the SAME THING, ONE ASKS THAT NO INFORMATION IN NO EMAILS CONSTA THEY PROVIDE IN.
BITINSTANT NEVER, warning the STAFF!
HEADACHE IS AN UNNECESSARY!
BITINSTANT NUNCA MAIS, NAO VALE A PENA...
GERAL RECLAMANDO AI, O TEMPO E DINHEIRO QUE A GENTE PERDE N VALE A PENA.
You've provided no info here that will allow me to help you. |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:08:32 AM |
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URSAY,
this is the code : 167131
Abs
This is your zipzap acct. # ? Please use the quote button when responding to me. i'm not have account in zipzap.... I have only this code, they sent me after I made the payment Who sent you this code? What is the code labeled as? How much trouble huh my friend! I received this code in an email from zipzap titled as proof of payment ... You do not have access to anything out there? I await return Can you take a screen shot of this email? Yes, I'm sending the screen shot by pm Man, this is getting very tiring ... you have all the data I have, and now asks me screenshot? Please check with your sources that my payment has already been made, I am now awaiting the MY ADDRESS IN MY Bitcoins. Give me an email address so I can send you the attached image, or you forward the email ... I believe someone just posted instructions about how to find your zipzap acct. #. Did you try finding that by searching your email? I just got an email from EBANX ... Saying that my payment was received in the establishment zipzap INC with code "167131" ... NOW AS A "zipzap ACCT" I DO NOT IDEA WHATSOEVER, AND NOT RECEIVED NOTHING WITH THIS THEME ... AGAIN I WILL SEND THE DATA THAT I HAVE: Quote ID-943f48f4 ea8e-4706-9bce-64e4f38a4df0 Event ID c3787904-50e6-4519-b78e-e1a8d1a90275 Bitcoin exchange Destination Address Destination account 18zG1JfqQZHi8zAkBJgTF2YggFTZCNZamj IF YOU HAVE ANY EMAIL ADDRESS THAT I CAN SEND YOU A MESSAGE THAT I RECEIVED THE EBANX, I WILL BE GRATEFUL. WHAT YOUR DOUBT IN RELATION TO MY CASE? ALREADY PAID DAYS AGO, WHAT YOUR DIFFICULTY? I am looking for your zipzap acct. #. I believe it is 9 digits. my dear friend, so tell me where I can get this fucking zipzap ACCT I'm gonna get to you ... BECAUSE OF EMAILS sent to me, NOTHING MATCHES TO THIS INFORMATION YOU ASK ME. NOW GO zipzap ACCT: 168251593 Just manually gave your order a push thru our system. I hope you see some results soon! |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:09:20 AM |
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OrderID: 0cc1b652-da77-438e-9192-d1aa5d81e62a
EventID: d5145f94-c0df-41ff-b8e3-874b2133df3d
QuoteID: 7ed558b9-4236-417b-8008-16547b02d97a
Over a week now, still nothing :/
Have you logged your issue thru our official support channel at Bitinstant.com/contact ? Yes and still haven't heard a thing Did you receive the auto reply notification that says your issue is logged and support is working on it? Yes I received that. Great! So you can rest assured that they are working on your issue! I've looked it up and I believe this would be your best channel for support. Thanks for your patience! Okay, any ETA of when it will be resolved? Thanks for looking it up Unfortunately with the large back log in customer support I can't provide any realistic ETAs. is it more than a 3 day backlog? because that's how long i've been waiting Some issues can be solved immediately. Other issues take more time. |
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Epicblood
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April 15, 2013, 12:09:57 AM |
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OrderID: 0cc1b652-da77-438e-9192-d1aa5d81e62a
EventID: d5145f94-c0df-41ff-b8e3-874b2133df3d
QuoteID: 7ed558b9-4236-417b-8008-16547b02d97a
Over a week now, still nothing :/
Have you logged your issue thru our official support channel at Bitinstant.com/contact ? Yes and still haven't heard a thing Did you receive the auto reply notification that says your issue is logged and support is working on it? Yes I received that. Great! So you can rest assured that they are working on your issue! I've looked it up and I believe this would be your best channel for support. Thanks for your patience! Okay, any ETA of when it will be resolved? Thanks for looking it up Unfortunately with the large back log in customer support I can't provide any realistic ETAs. is it more than a 3 day backlog? because that's how long i've been waiting Some issues can be solved immediately. Other issues take more time. well damn. |
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tuboturner
Newbie
Offline
Activity: 25
Merit: 0
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April 15, 2013, 12:10:19 AM |
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URSAY,
this is the code : 167131
Abs
This is your zipzap acct. # ? Please use the quote button when responding to me. i'm not have account in zipzap.... I have only this code, they sent me after I made the payment Who sent you this code? What is the code labeled as? How much trouble huh my friend! I received this code in an email from zipzap titled as proof of payment ... You do not have access to anything out there? I await return Can you take a screen shot of this email? Yes, I'm sending the screen shot by pm Man, this is getting very tiring ... you have all the data I have, and now asks me screenshot? Please check with your sources that my payment has already been made, I am now awaiting the MY ADDRESS IN MY Bitcoins. Give me an email address so I can send you the attached image, or you forward the email ... I believe someone just posted instructions about how to find your zipzap acct. #. Did you try finding that by searching your email? I just got an email from EBANX ... Saying that my payment was received in the establishment zipzap INC with code "167131" ... NOW AS A "zipzap ACCT" I DO NOT IDEA WHATSOEVER, AND NOT RECEIVED NOTHING WITH THIS THEME ... AGAIN I WILL SEND THE DATA THAT I HAVE: Quote ID-943f48f4 ea8e-4706-9bce-64e4f38a4df0 Event ID c3787904-50e6-4519-b78e-e1a8d1a90275 Bitcoin exchange Destination Address Destination account 18zG1JfqQZHi8zAkBJgTF2YggFTZCNZamj IF YOU HAVE ANY EMAIL ADDRESS THAT I CAN SEND YOU A MESSAGE THAT I RECEIVED THE EBANX, I WILL BE GRATEFUL. WHAT YOUR DOUBT IN RELATION TO MY CASE? ALREADY PAID DAYS AGO, WHAT YOUR DIFFICULTY? I am looking for your zipzap acct. #. I believe it is 9 digits. my dear friend, so tell me where I can get this fucking zipzap ACCT I'm gonna get to you ... BECAUSE OF EMAILS sent to me, NOTHING MATCHES TO THIS INFORMATION YOU ASK ME. Could you try accessing your zipzap acct. # thru zipzap? fuck that shit! already sent you the zipzap ACCT, WHAT MORE DO YOU NEED? IF I TURN FACE, GIVE A WAY! I WANT MY ADDRESS IN MY bitcoins!! NOT HAVE TO SOLVE YOUR PROBLEM, AND YES YOU ... was asking for it, then : ACCT 158 338 855 PLEASE SOLVE MY PROBLEM ... I can not stand this misunderstanding MORE |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:11:17 AM |
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Hello, this is my second order at bitinstant, and I have a problem this time... My payment has already been confirmed by ZIPZAP under Account Number: 335119806 since last friday (april,12) but bitinstant only show my order as "Loading". Whats going on? Wheres my money? The first time was near instant payment to Mt.Gox... and now 2 days has passed and nothing... I lost a lot of good opportunities to buy bitcoins at a low prices (60,70 usd)... I already send 2 e-mails and did not receive any answear...
These are my order info:
Your order status: Loading
Order receipt:
Quote ID d3630010-5140-4f21-846e-3005d9a4a619
Event ID b3d81eb1-c827-44f2-872e-7057419365ec
Fees (inclusive) 3.99%%
Amount you paid $320.0 USD
Amount you will receive $307.232 USD
Destination exchange MtGox
Destination account M22289566X
Order event log
Timestamp: Thu Apr 11 20:45:22 2013
Event ID: b3d81eb1-c827-44f2-872e-7057419365ec
Event type: Quote for new transaction
Awaiting support,
Regards
Gave your order a manual push! Thanks... btw ... is there an ETA you could provide for this "push" to work? Some orders need to be manually pushed more then once. Suggest to me, Push zipzap +9 digit acct. #... It would be reasonable to ask this every 24 hours perhaps. |
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URSAY
Legendary
Offline
Activity: 1974
Merit: 1010
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April 15, 2013, 12:13:57 AM |
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URSAY,
this is the code : 167131
Abs
This is your zipzap acct. # ? Please use the quote button when responding to me. i'm not have account in zipzap.... I have only this code, they sent me after I made the payment Who sent you this code? What is the code labeled as? How much trouble huh my friend! I received this code in an email from zipzap titled as proof of payment ... You do not have access to anything out there? I await return Can you take a screen shot of this email? Yes, I'm sending the screen shot by pm Man, this is getting very tiring ... you have all the data I have, and now asks me screenshot? Please check with your sources that my payment has already been made, I am now awaiting the MY ADDRESS IN MY Bitcoins. Give me an email address so I can send you the attached image, or you forward the email ... I believe someone just posted instructions about how to find your zipzap acct. #. Did you try finding that by searching your email? I just got an email from EBANX ... Saying that my payment was received in the establishment zipzap INC with code "167131" ... NOW AS A "zipzap ACCT" I DO NOT IDEA WHATSOEVER, AND NOT RECEIVED NOTHING WITH THIS THEME ... AGAIN I WILL SEND THE DATA THAT I HAVE: Quote ID-943f48f4 ea8e-4706-9bce-64e4f38a4df0 Event ID c3787904-50e6-4519-b78e-e1a8d1a90275 Bitcoin exchange Destination Address Destination account 18zG1JfqQZHi8zAkBJgTF2YggFTZCNZamj IF YOU HAVE ANY EMAIL ADDRESS THAT I CAN SEND YOU A MESSAGE THAT I RECEIVED THE EBANX, I WILL BE GRATEFUL. WHAT YOUR DOUBT IN RELATION TO MY CASE? ALREADY PAID DAYS AGO, WHAT YOUR DIFFICULTY? I am looking for your zipzap acct. #. I believe it is 9 digits. my dear friend, so tell me where I can get this fucking zipzap ACCT I'm gonna get to you ... BECAUSE OF EMAILS sent to me, NOTHING MATCHES TO THIS INFORMATION YOU ASK ME. Could you try accessing your zipzap acct. # thru zipzap? fuck that shit! already sent you the zipzap ACCT, WHAT MORE DO YOU NEED? IF I TURN FACE, GIVE A WAY! I WANT MY ADDRESS IN MY bitcoins!! NOT HAVE TO SOLVE YOUR PROBLEM, AND YES YOU ... was asking for it, then : ACCT 158 338 855 PLEASE SOLVE MY PROBLEM ... I can not stand this misunderstanding MORE Thank you for helping provide the info that I need to try and solve your issue. I've given your order a manual push and I hope you see some results soon! |
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tuboturner
Newbie
Offline
Activity: 25
Merit: 0
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April 15, 2013, 12:18:18 AM |
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URSAY,
this is the code : 167131
Abs
This is your zipzap acct. # ? Please use the quote button when responding to me. i'm not have account in zipzap.... I have only this code, they sent me after I made the payment Who sent you this code? What is the code labeled as? How much trouble huh my friend! I received this code in an email from zipzap titled as proof of payment ... You do not have access to anything out there? I await return Can you take a screen shot of this email? Yes, I'm sending the screen shot by pm Man, this is getting very tiring ... you have all the data I have, and now asks me screenshot? Please check with your sources that my payment has already been made, I am now awaiting the MY ADDRESS IN MY Bitcoins. Give me an email address so I can send you the attached image, or you forward the email ... I believe someone just posted instructions about how to find your zipzap acct. #. Did you try finding that by searching your email? I just got an email from EBANX ... Saying that my payment was received in the establishment zipzap INC with code "167131" ... NOW AS A "zipzap ACCT" I DO NOT IDEA WHATSOEVER, AND NOT RECEIVED NOTHING WITH THIS THEME ... AGAIN I WILL SEND THE DATA THAT I HAVE: Quote ID-943f48f4 ea8e-4706-9bce-64e4f38a4df0 Event ID c3787904-50e6-4519-b78e-e1a8d1a90275 Bitcoin exchange Destination Address Destination account 18zG1JfqQZHi8zAkBJgTF2YggFTZCNZamj IF YOU HAVE ANY EMAIL ADDRESS THAT I CAN SEND YOU A MESSAGE THAT I RECEIVED THE EBANX, I WILL BE GRATEFUL. WHAT YOUR DOUBT IN RELATION TO MY CASE? ALREADY PAID DAYS AGO, WHAT YOUR DIFFICULTY? I am looking for your zipzap acct. #. I believe it is 9 digits. my dear friend, so tell me where I can get this fucking zipzap ACCT I'm gonna get to you ... BECAUSE OF EMAILS sent to me, NOTHING MATCHES TO THIS INFORMATION YOU ASK ME. Could you try accessing your zipzap acct. # thru zipzap? fuck that shit! already sent you the zipzap ACCT, WHAT MORE DO YOU NEED? IF I TURN FACE, GIVE A WAY! I WANT MY ADDRESS IN MY bitcoins!! NOT HAVE TO SOLVE YOUR PROBLEM, AND YES YOU ... was asking for it, then : ACCT 158 338 855 PLEASE SOLVE MY PROBLEM ... I can not stand this misunderstanding MORE Thank you for helping provide the info that I need to try and solve your issue. I've given your order a manual push and I hope you see some results soon! ok, I'll keep waiting!  |
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BitcoinApprentice
Newbie
Offline
Activity: 56
Merit: 0
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April 15, 2013, 12:22:06 AM |
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I would like to congratulate URSAY for his effort here.. I received my payment is less than 48h Really appreciate, thanks man!  LOL, WHAT A PSY-OP Game. SO now we're supposed to CELEBRATE a payment within 48 hours??? LAUGHABLE>>>> |
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lawrencecoins
Newbie
Offline
Activity: 2
Merit: 0
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April 15, 2013, 12:33:46 AM |
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My order failed. I submitted a support ticket but haven't heard anything.
Order ID: da28efda-f52b-47f5-96fc-6bf2432b64d6
As the delivery deadline has long passed, can you refund my Dwolla account?
Thanks.
Did you submit your issue to... bitinstant.com/contact Did you receive an automated response which stated that your issue was logged and being looked into? Yes, but that was days ago. |
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