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1  Economy / Scam Accusations / Rogue Customer - " Scott Deleon " on: September 11, 2013, 01:17:54 AM
Quantum Kiwi has recently taken on a rogue customer, yes thats right a rogue customer.

This client signed up to a $4.95 web hosting plan of ours, located on our website - The Iron hosting plan.

13/08/2013 - Client Signed up to plan.
13/08/2013 - Email received - " Was I scammed or are your statements false? " - This email was sent in near immediately after signup, accusing us of being a scam and why isn't his account instantly activated - We have a policy of not activating bitcoin services immediately, well because bitpay only shows the invoice as paid until confirmations have gone through... Paypal is instant. Also said hes been waiting 12 hours+.
13/08/2013 - Clients account & order was activated.
20/08/2013 - Support Ticket submitted - Stating that he could not connect to his account - He said Quantum Kiwi was also down at the time, yet our pingdom monitoring states we have had a 100% uptime on QuantumKiwi.com... Strange? We located the issue to being his IP blocked by our CSF WHM firewall which blocked him due to a connection limit of 64, He was then further blocked for 12 hours automatically by our firewall due to excessive attempts to access the server again. His IP was unblocked and added to the whitelist immediately.
21/08/2013 - IP was unblocked. Account has had an uptime of 99%. Datacenter outage of 10 minutes effected the account, other than that it was fine.
21/08/2013 - Email sent to client explaining in full why his system was blocked automatically by our systems - No reply.

Several weeks later, We get a notification of a blog comment - Stating from " Donald aka Scott Deleon " that Quantum Kiwi is a scam see here:

Quote
New comment on your post "Quantum Kiwi - Bitcoin Web Hosting"
Author : Donald Smith (IP: ******* ,
****)
E-mail : dodoking***@gmail.com
URL    :
Whois  : http://whois.arin.net/rest/ip/****
Comment:
Quantum Kiwi is false advertising their services. They claim instant
setup after purchase and I have been waiting over 12 hours already and
my account is still pending. I suggest anyone looking for a fast service
with support that responds, to look somewhere else. So far they have
been nothing but a major disappointment to me.

So, we decided to contact him via email and ask hey? Whats going on - Why post this stuff up when we didn't scam you, our firewall blocked you due to your system having too many connections?

We then get this reply;

Quote
The website stated that setup was instant and it did not say anything about different payments. Not only that but for the first few weeks the server was inaccessible to me because you blocked my IP from my own server after I used ftp to upload my files. So I paid and was unable to use the server for half the month. You admitted that it was because your system accidentally banned me.

That being said. I stand by the statement I made. It was not stated that only paypal is instant. Then half of the month the server was not even usable. I feel like you ripped me off. I had to go and get a new host provider already because the service you provided was always down; with over 90% down time that you already have admitted was your systems fault.

Praticully feel scammed as half the month the server was unusable; which was acknowledged by your company already. I then had to find a new provider. So I paid you for a full month, half that month you had me blocked from my own server... So you actually only provided me with less then 2 weeks for the cost of a full month?

Should I go ahead and post the full story and your email replies admitting the 2 weeks of down time was because your company "accidentally" banned me?

We then contact him again, attempting to explain how and why his IP was blocked and that we are not scamming him...

Reply from " Scott Deleon ":

Quote
You scammed me period... I paid a month..  The "cloud" was down you told me, but I was blocked at the same time... so since your email stating the cloud had difficulties you never said it was back up... meanwhile you had me banned for 2 weeks... so the month I paid resulted in me just being scammed for 2 weeks... and by then I had to find a service that doesnt scam..  

Also I will be posting my experience of you scamming me, and your mistreatment of customers, all over...

The truth hurts..  In this case your business...

Be ready for the world to know that Quantumkiwi.com is a scam...

His latest accusation - spam:

Quote
QuantumKiwi.com is a scam. Please do not use them!

I paid for a full month and they banned me for 2 of the 4 weeks... Why was I banned? For trying to upload my website by ftp... They claim It was only me banned and other could access. BUT I PIAD for the 1 month service for ME and not for others... So since they banned me for no reason for 2 weeks.... They have SCAMMED me for the 2 weeks... They then canceled my service ahead of time when I asked...

That means quantumkiwi.com only gave me 1 usable week for the entire month I paid.

That being said I was scammed by them, their owner called my phone and started calling me an idiot and so on, which was ALL recorded as well.

JUST REMEMBER QUANTUM KIWI.COM IS A SCAM!

What is really puzzling us is - Why would we want to scam someone for 2 weeks of web hosting when we have several hundred clients - a $4.95 plan is the smallest plans to us, We don't hold peoples services back 2 weeks so we can scam someone else....? Its really strange these accusations...

It seems that Scott, is really annoyed that his IP got blocked - Went to another host instead of sending in a support ticket, Now he has two web hosting plans to deal with -

Hes wanting a refund but didn't go the right way about it - So now hes on a rampage to take " Quantum Kiwi down ".


Now, after the recent email - We had a meeting and said look " We will give this guy a call, try and explain whats happened - If hes understanding give him an account credit of $30-50 to keep things all nice and comfortable. " Hah, that was a joke. Our CEO Logan called him - Well that was interesting.

Logan attempted to explain what had happened with the IP block, However " Scott " kept on talking over him and interrupting him - Accusing QuantumKiwi of being a scam.

Scott then threatened to " Take down Quantum Kiwi and let everyone know on the internet that Quantum Kiwi is a scam ".

Scott then hung up.


We have since made a decision to terminate Scott's services with us due to his abuse & accusations.

Our lawyers are looking into it, but really - I think people just need to watch out for this guy and his associates - NO business should be subject to abuse and/or false accusations by someone with a problem of their own.


Here at Quantum Kiwi we are respectful of peoples privacy however in this case, we are making scotts name public as we think its fair that everyone gets to see both sides - If we are being accused of being a scam...



Quantum Kiwi is not a scam, We have many happy clients and 2 weeks of hosting is well - FREE for anyone that wants to trial our PAID web hosting services.....


Best Regards,
Chief Administrator - Allan @ Quantum Kiwi






edit: His latest email: ( Accusing us of mis-treating him due to a Mental illness )
Quote
This is a private email for only the owner or manager of Quantumkiwi.com to see. Publishing this email would be a violation of the senders privacy and also violate quite a few laws (privacy act's) in the process.

 On that call it was your worker trying to interupt me as the recording shows, not the other way around. He even calls me an "idiot" which shows alot. Did this employee call me an idiot because I am mental disable, as I mentioned in one of my first emails to your compan? Everything I have posted about my situation with your service is completely true and you have treated me poorly since I mentioned having a mental problem.

I dont want free credit. I just want you to quit lying about what actually happend and also to quit mistreating me.


2  Economy / Marketplace / [FREE WEB HOSTING] on: September 04, 2013, 02:00:43 AM
****************************************
Quantum Kiwi - Web & I.T Solutions

              QuantumKiwi.com

****************************************


- FREE cPanel Web Hosting -

  • 2GB Disk Space
  • 3GB Bandwidth/Data Transfer

Features:
- Unlimited Email Accounts
- Unlimited FTP Accounts
- MySQL Supported
- Park your own domain!
- Fantastico - Install wordpress & many other scripts with a few clicks.


FREE? Why?

We are giving away only 50 free accounts.

Quantum Kiwi has a number of cloud's, We have a large amount of spare resources.

Terms:

NO spamming, illegal activities and/or resource intensive scripts. No leech/shell scripts.

Idle accounts after 3 months will be terminated.

Hidden Fees?
You will be charged for over-usage. Upgrades provided with a 50% discount.

Once a month you may receive a newsletter from Quantum Kiwi.



3  Economy / Services / [WTB] Banner Design on: August 29, 2013, 04:51:07 AM
We are seeking a graphics designer to do a new web hosting banner for Quantum Kiwi Web Hosting.

PM what you would charge for 2 468x60 banners.

These banners need to be of decent " quality ", not some text on black background Tongue

Best Regards,
Logan @ Quantum Kiwi
4  Other / Off-topic / Aggressive Customers... on: August 13, 2013, 09:20:42 PM
Do you have the occasional rude customer?

We had a nice email this morning accusing us of being a scam, then started to say " are you picking on me because I have a mental illness ".

Another customer didn't like paying his bill so he DDoS'd us, was later arrested. ( 6 months ago )

Some BTC customers are pretty " aggressive ".

Anyone else have some agro customers?



5  Economy / Service Discussion / Mt GOX starting to die? on: August 12, 2013, 05:22:17 AM
Is Mt Gox starting to die?

It seems like it, many people are reporting more and more issues with Mt Gox..

It also appears Mt Gox is purchasing other bitcoin related sites in a strange takeover.

Is it time Mt Gox died? Or is some thing new coming?

6  Economy / Services / WANTED: Developers for currency exchange project on: August 05, 2013, 04:57:46 AM
Hi all

We are seeking developers experienced in the development and architecture of currency exchange systems such as Mt Gox and others.

Payment - BTC

Feel free to email admin@quantumkiwi.com

7  Bitcoin / Development & Technical Discussion / Bitcoin - Local Currency Exchange Features - What would you like? on: August 05, 2013, 04:55:45 AM
Greetings all

Here at Quantum Kiwi we are developing a currency exchange similar to Mt Gox for our local currency.

What we would like to find out is - What features would you like to see in a exchange currency website?


Feel free to contribute, if significant enough we will add your alias/name on our credits page.


8  Economy / Service Discussion / BITNZ Exchange - Reliable? on: August 04, 2013, 10:09:28 PM

We have been using bitnz.com for sometime now, an NZD - BTC exchange.

The first couple of months was good however now, deposits from NZD into NZ bank accounts is becoming well, a daunting task.

3 times now we have made withdrawals in NZD and instead of taking one business day which is advertised, it seems to take 4-5 business days. Sometimes even a weekend.

Anyone else experiencing a lag in withdrawals from bitnz?

9  Other / Politics & Society / Government surveillance, getting too intrusive? or is it required? on: August 04, 2013, 09:20:39 AM
Here in New Zealand the GCSB bill is coming into play allowing the govt to basically " spy " on New Zealand residents for " terrorism " and acts of criminal behaviour etc.

However, in the past they have not had the best record of keeping secure - leaks are happening all the time.

What do you think about government intelligence watching citizens?

More info here of what New Zealand's govt is doing.. What is the GCSB Bill? ( Government Communications Security Bureau )
10  Economy / Services / CLOUD Web Hosting - 0.5BTC - $10 FREE CREDIT - ANONYMOUS Hosting Available on: August 04, 2013, 09:11:14 AM
Cloud Web Hosting - Quantum Kiwi

Check out our CLOUD hosting plans at www.QuantumKiwi.com


Hosting plans start from approximately 0.05 BTC / $4.95 NZD.


ANONYMOUS Hosting is available.


*******************************************************

$10 FREE Credit with any purchase until the 25th of August 2013.

*******************************************************


FAQ

Whats the difference between standard web hosting and cloud web hosting?


Standard web hosting consists of your websites being hosted on ONE server.
Cloud web hosting has hundreds of servers assisting in serving out your website, reducing downtime.



Is cloud hosting faster?


Yes your page loading time will decrease.


If you have any further queries or issues feel free to contact us - admin@quantumkiwi.com or Live Chat on our website.

Best Regards,
Sales Team - Quantum Kiwi
[/u]
11  Economy / Digital goods / [WTS] Work4Bitcoin.net - Employment Bitcoin Website on: August 04, 2013, 09:01:51 AM
Website & Domain for sale, offers in BTC. - PM please.

http://www.work4bitcoin.net
12  Economy / Services / [WANTED] Mobile Apps Developer - Android/iPhone on: July 11, 2013, 01:59:30 AM
Hi Everyone

Quantum Kiwi is seeking a mobile apps developer proficient in both android and iphone platforms.

Graphics design is also required as you will be required to develop the app entirely.

If you feel that you have the experience, knowledge or qualifications worthy to develop mobile applications of our clients,
send in your CV, relevant references or portfolio of applications already published and in action - admin@quantumkiwi.com.

Payment can be in either USD, NZD or BTC.

Try not to PM as we are not always on the forums, Email - admin@quantumkiwi.com

Best Regards,
Quantum Kiwi - Logan
13  Economy / Services / CLOUD Web hosting starting from $4.95 NZD - 0.04 BTC - 1 Year FREE BONUS* on: July 05, 2013, 08:25:55 AM
Greetings, BitcoinTalk Members & Guests

Quantum Kiwi offers high quality, CLOUD driven web hosting services.

Whats different about Quantum Kiwi from any other host?

- Fast, Reliable Servers that are not packed with hundreds of accounts.
- We don't mind helping you with issues on your web scripts - Developers are available to assist.
- Extensive experience in the web hosting industry - 20 years collective amongst 2 of our senior admin staff.

Start your own website, or we can migrate your website from your old webhost for free!

1 YEAR FREE BONUS -
Purchase any yearly hosting plan and get another YEAR FREE!

Web Hosting starts from $4.95 per month.

***********************************
Web Hosting Plans:

Iron - $4.95 / 0.04 BTC
5GB Disk Space
25GB Bandwidth
Unlimited Domains
Unlimited Email Accounts
Unlimited Databases ( MySQL )
More info - Order

Silver - $19.95 / 0.2 BTC
15GB Disk Space
50GB Bandwidth
Unlimited Domains
Unlimited Email Accounts
Unlimited Databases ( MySQL )
More info - Order

Gold - $69.95 / 0.7 BTC
25GB Disk Space
150GB Bandwidth
Unlimited Domains
Unlimited Email Accounts
Unlimited Databases ( MySQL )
More info - Order

***********************************

*Prices from Preev - 5/07/2013 7:30pm NZT 12+GMT

  • Bitcoin payment accepted via Bitpay
  • Anonymous Hosting is available, PM for details.
  • 99% Uptime Guarantee
  • 24/7 Support - Telephone/Email/Live Chat

Queries? Have a special hosting requirement?

Contact us - We are specialists in the web hosting industry.
Live Chat - Quantum Kiwi - Company Website



14  Economy / Goods / [WTS]Prepaid Credit Cards - NZ Prezzy Cards on: July 03, 2013, 11:27:56 AM
Need prepaid credit?

We can provide live prezzy card #'s or mail them to you.

" Prezzy Cards " are known here in NZ as prepaid credit cards.

PM or email admin@quantumkiwi.com

15  Economy / Digital goods / [WTS] Work4Bitcoin.net Domain on: July 03, 2013, 11:00:11 AM
Work4Bitcoin.net Domain for sale.

PM if interested.
16  Economy / Digital goods / Web Hosting Voucher - $100 Credit, Selling for $50. on: July 03, 2013, 10:49:55 AM
*Selling on behalf of a client.

$100 Web Hosting voucher with us at Quantum Kiwi.

Client is seeking $50.

Payment via bitcoin.

PM if interested.
17  Economy / Services / Web Hosting Affiliate Program - 25% Commission of every payment! on: July 03, 2013, 10:35:04 AM
Greetings all.

We have since relaunched our Affiliate Program here at Quantum Kiwi.

25% Commission. ( Of every clients payment, monthly, semi and yearly! )

$50 Minimum payout - Payments in bitcoin.

If you refer even 10 people on a decent hosting plan your getting a decent return.

More info - Quantum Kiwi - Affiliate Information

Affiliates which produce good results will get a higher commission rate. ( 50% )

Queries? - PM or Email admin@quantumkiwi.com


Best Regards,
Quantum Kiwi Team
18  Economy / Services / New Zealand - Requests? on: June 16, 2013, 05:48:24 AM
I had good success with my last thread, sent a lot of stuff around the world from NZ.

If you want anything from New Zealand, PM me or leave a reply.

Restrictions: Cannot send illegal goods.

19  Economy / Service Announcements / Employment available? Looking for staff? Freelancers? on: June 16, 2013, 03:27:04 AM
We have recently launched Work4Bitcoin.net a job listing site with no fees aimed at the bitcoin "market".


Currently we have little to no job ads, being a new website and thats why we are here.

If you have employment available or your looking for freelancers feel free to list the job/work on our site.

The job listing process is very simple and time efficient, best of all its FREE.

Don't be scared, list your open jobs & freelance work at Work 4 Bitcoin.


Advertising: - Who is seeing your ads?

We are working on a fairly high funded advertising campaign to ensure your ads are being viewed and followed up with the right type of traffic.

Mixed advertising of banner and insterstitial ads will be used across the next 2 months as a trial.


If you have any queries or issues feel free to let us know.

Quantum Kiwi Developments Team
20  Bitcoin / Project Development / Suggestions: Bitcoin employment job types. on: June 15, 2013, 10:40:19 AM
Hi Everyone

Im seeking input into our new site, Work 4 Bitcoin.

We need 8 ( maybe less ) employment categories that are suitable for bitcoin.

Website is currently still in development, so jobs will not be posted yet.

www.Work4Bitcoin.net

Thanks for your input guys, Ill keep you all updated as we progress Smiley
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