Josh, you are a lying, deceptive sack of fetid horse shit. You are saying that when RMA devices arrive at BFL the turn around is 24-48 hours. You are not saying that you respond to RMA requests withing 24-48 hours. Do you want a prize for being dense?

https://bitcointalk.org/index.php?topic=136392.msg4013080#msg4013080

Congrats on your recent abortion of a new RMA-request hoop that is completely broken. It goes something like this:

BFL via sticky in chatbox: Hey! Everybody forget about any rma's you've been trying to get and go fill out some new RMA-request form we threw together without testing on your account page

Everyone: *le click* wtf --- BFL says I can't RMA because I don't have a "competed order"!?? WTF ...? OH, I get it you're so incompetent that the miner that's on my desk is still listed as in "Production" two months after it was delivered.

BFL: Made you click you fuckers!


Just give me the god damn device I ordered or refund the upgrade, you piece of shit fucker. I am not paying to ship anything back to you.

Josh. Josh. Josh.

I don't know KelticFox, but I *can* independently back his claim, you lying sack of scammer shit.

I have BFL order #100059780 for a 5+2GH/s miner.

Your incompetent monkeys (that were apparently busy mailing 7GH/s miners to people that paid for 5GH/s according to Jody) sent me a 5GH/s miner that I received in the last weeks of October (was out of town and didn't have it in my hands until last weekend of October, wife received it and I'm not sure of the exact day it was delivered).

I have been unable to get any god damn response to get this rectified from you assholes, may you all burn in hell.

On the weekend of November 7 I used the "Technical Support" contact link on butterflylabs.com to report the problem (no follow up to date--40 days and counting)

After hearing nothing, I visited your abandoned hell hole of a support forum that seems to be held together by SloK on November 12 for god-knows why. Was advised to PM BFL_Emily which I did.

On Nov 17 I check my messages on forums.butterflylabs.com, no reply from BFL_Emily. So I proceed to send an email to office@ requesting that the upgrade be refunded. I happen to chance upon BFL_Jonathan being active in the chatbox and after a brief discussion he tells me to shoot an email to rma@ (Sent Nov 17).

On Nov 27 I happen upon BFL_Jonathan in the chatbox again and I tell him I've had no contact or response from rma@. He asks me to PM him the details. I do. BFL_Jonathan does not reply or follow up on the PM he requested.

On Dec 2 BFL_Emily finally replies to the Nov 12 PM with some copypasta that is already everywhere in your forum that essentially asks if I've tried turning it off and on again. I don't see her PM until I visit your site on Dec 9 (despite having email notifications configured) I reply to tell her I've done all that and the device refuses to hash over 6GH/s. Has not replied to my reply.

On Dec 9 BFL_Jody blogs about stupid customers that supposedly complain about getting higher-rated devices than they order. HARDY HAR HAR. That's so fucking funny. (Jody's blog posts *do* happen to be emailed to me).

Current status: Contacted office@, rma@, websites technical support form, BFL_Jonathan in chatbox, PMs to BFL_Emily and BFL_Jonathan and absolutely no progress for over seven weeks.

I have checked the miner repeatedly after powercycles using all the voodoo suggested un your forums while monitoring the USB getinfo using cgminer's "java API stats". The best I've ever been able to manage through numerous power cycles is:

[GetInfo] => DEVICE: BitFORCE SC0x0aFIRMWARE: 1.2.90x0aIAR Executed: NO0x0aCHIP PARALLELIZATION: YES @ 20x0aQUEUE DEPTH:400x0aPROCESSOR 3: 10 engines @ 328 MHz -- MAP: 77660x0aPROCESSOR 7: 10 engines @ 274 MHz -- MAP: 8F7C0x0aTHEORETICAL MAX: 6020 MH/s0x0aENGINES: 200x0aFREQUENCY: 291 MHz0x0aCRITICAL TEMPERATURE: 00x0aTOTAL THERMAL CYCLES: 00x0aXLINK MODE: MASTER0x0aXLINK PRESENT: NO0x0aOK0x0a0x00

This 6.02GH/s is reached in 10% of the time. The other 90% of the time it wants to hash at 5.7GH/s. The +/-10% of the advertised 7GH/s requires that the device hash at least 6.3GH/s.

TL;DR Josh STFU

Allow me to repost the totally bogus order depths chart that can't possibly be anything near reality and that in no way, shape or form suggests that shipping progress hits a wall in mid-late March. It also totally doesn't suggest that we've only made it 50%-60% of the way to the end of April's backorders.

"I don't know what you said, so I will assume you said what I feel like arguing with."? If you can't follow the conversation, wouldn't it be prudent to lurk moar?

kleeck says: X is not a Ponzi scheme

minerpart says: 100% wrong! X is not a Ponzi scheme.

Not sure what's "very very different" about these two.

So, you're both actually saying the exactly the same thing, but you've decided to insist that kleeck is 100% incorrect. Makes perfect sense.

You mean the one that has a circuit board prototype with no traces linking the components?

https://forums.butterflylabs.com/dbtgallery.php?do=view_image&id=1379&gal=gallery

It will be shipping in two weeks.

I'm all for solid Josh bashing, but that looks like a cafe not a conference room. Don't let's be silly.

Dude, I was going to say that you must have had a frontal lobe transplant or something, but then I was reading how the stories about PG having violent temper are under dispute (first hand accounts seem to indicate he was actually quite docile).

On Wednesday's update Jody said the 3rd MRs were at 7 Jan and that all MR orders through the end of December were done. They didn't say where the 2nd MRs were, but on Tues the 2nd MRs were already at 14 Jan and Thursday's post had 2nd MRs at 31 Jan.

BFL hasn't missed their target. Eternal September feeds those mofos.

You're going to need the terms of the consent clicker box that you had to click to avoid automatic refund when BFL announced the final product design modifications. That happened after April, but I can't remember the date.

Yes

I don't think they outsourced anything at all. It's just a misdirection. They'll try to shirk direct responsibility and deflect blame to the imaginary contractor.

Nah, it was RC helicopters. For the Girl Scouts.

That's only a slip if you haven't been playing very close attention to Josh's statements. Josh makes a lot of predictions based on terms he refuses to define. In particular, Josh's meanings for "pre-order" and "back order" are never defined anywhere. He intends for you to assume they mean what you think they would mean. But there is strong evidence that this is not the case. Not the least that he refuses to define the terms even when cornered. That should be a red flag that it's a key weasel word.

IMHO when BFL says "pre-orders" or "back orders" you must assume it refers *only* to orders placed *before* April 1, 2013.

I say this because when Josh initially and loudly announced the chip credit program it was for "all pre-orders". But under the hood in the fine print it excluded April 1 and later orders. When called out on that Josh later edited his post to make it more forthright.

Now, please do note, that "With the current order book up to today, I expect it to be filled by the end of September" does not actually define "it" as the orders in the order book "up to today". The antecedent for "it" in that sentence is not properly defined (even when you view the entire post). The intuitive understanding for "it" when reading the post is the back orders. So what that sentence actually says is:

"With [reference to] the current order book [which includes all cancellations/refunds] up to today, I expect [the 'back orders'] to be filled by the end of September"

This does not say that all the orders through today are back orders, etc.

Anyway, this is just an example of how you think you know what Josh is saying, but he is never actually saying anything. He's quite skilled at that. So you can list thousands of his quotes and none of them actually say anything substantive at all.

Josh's communications are carefully crafted and deliberate line noise and you're a fool to interpolate meaning where meaning has been excised.

Can you post a picture of your chips?

Josh posted today in response to a criticism of BFL product quality:

"So many arriving dsyfunctional? How do you figure? We've shipped over 10,000 units and we've had less than 100 come back for RMA. I'd say that failure rate is spectacular."

Even assuming all these 10,000 units shipped after 6 July 2013, that still only comes to an average production rate of 135 units/day.

Josh is such a dork. If he's going to backpedal his predictions, he should at least backpedal far enough so he's got something he's guaranteed to hit. It's almost as if they're deliberately choosing to be failures.

So tired of hearing "But guys, you can't make predictions because you don't know how many units ship per day!"

Anyway, my optimistic guess is that Singles and Little Singles make it out of 2012 by the end of September. Jallapenos are dead in the water with some bullshit excuse about outsourcing for shutting the line down. Minirigs... who knows. I've heard something about them shipping out singles equivalents to fulfill minirig orders because minirigs take too long to build (my guess is it's something related to testing and QA... you can pull low-performing individual singles out of production after burn-in or perhaps even flash the firmware to convert them to little singles, but you have to actually open up a minirig to find and replace low-performing boards)