On January 16, your financial department employee wrote that they sent funds. Who lies from you? Is not it cheating? On February 12,  you said that the finance department understands, it's been 14 days since you just play fools. You are provided with EVERYTHING so that you can return the funds back. What's stopping you? Not the desire to part with money?

They probably do not care about reputation. And not interested in anything but money. Impact on the forum does not give absolutely no reaction, except for temporary regular template responses.
So you need to decide in the legal field. Either at a personal meeting in your CEX.IO office, my partners have data, so the meeting for you will take place soon, if the money is not returned to my account.

I support you and write an application to the British police and the FBI, thanks for the links.
All correspondence and translations are preserved.
On January 18, a person from the finance department of this exchange said that he sent the money. Money has not yet been received. Either the employee of the exchange has stolen them, or the exchange has stolen them. Either they are simply engaged in fraud.

do not even think to mess with
20k $ for more than 2 months do not return, they just use my money, technical support does not answer anything, just pulls out their answers. Their departments do not even know what they are writing. So some say that they solved the problem, but the next day already there. Do not waste your money and nerves.

And so it's been two months since my money was received by the exchange and is in its purpose. And it's been a month since they said the money was back.
On January 18, one of the employees wrote that the money had been sent back to the account.
28 January - they have rejected what is written and they have problems.
After you create a theme here - started to do something, and to throw dust in the eyes.
The template responses continued.
After they found a compromise and offered to return the money to your account. Since they can not return the money to a Bank account for the left reasons.
2 weeks they again enjoyed my money.
And now they again offer to return the money to the account, as they can not return to the account.
More than a month of empty words.
You probably just stay out of time with impunity.
But do not forget that you recruit on your exchange, and will apparently have to decide this not through the forum.
And as with comrade Kedyk and Lukavica.
Your problems are your problems. Do not work , do not take money - if you can not provide a stable job.
Swift transfers take 3-5 days, I give you 7 days to get the money to the Bank account.
Before the meeting.

Ну так что с моим то вопросом?
18 января ваш сотрудник ФИНАНСОВОГО отдела, выслал мне письмо где сообщил, что биржа вернули средства, что свифт идёт 3-5 дней исключение 14 дней.
И теперь снова мне отвечает финансовый отдел, при чём размытым сообщениям, мы вроде как и отправили деньги - но вроде и хотим чтобы вы аккаунт создали.
Изначально весь вопрос был в том что человек пополнил аккаунт жены, после чего вы не зачислили средства даже на СЧЕТ, они просто у вас на руках уже почти 2 месяца, вы просто ими владеете, после вы попросили несколько раз все данные откуда были отправлены деньги - неоднократно я вам их присылал. А теперь ещё речь о каком то аккаунте ?
Я жду конкретного ответа где деньги и подтверждения что вы их отправили.
Киев то он маленький же....

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Well, what about my question?
January 18, your employee of the FINANCIAL division, sent me a letter where he said that the exchange had returned the funds, that the swift was going on for 3-5 days except for 14 days.
And now again, the financial department answers me, with what is blurred messages, we kind of sent money - but like and want you to create an account.
Initially, the whole question was that the person has replenished his wife's account, after which you have not credited even to the ACCOUNT, they are simply in your hands for almost 2 months, you just own them, after you have asked several times all the data from where the money was sent - repeatedly I sent them to you. And now we are talking about some kind of account?

I'm waiting for a specific answer where the money and the confirmation that you sent them.
Kiev, then it's small ....

11 days have passed.
When supposedly my question was transferred to the department, as written above.
Do not deal with this exchange.
Do not what answers - not some confirmation.
On what terms do you keep my money?
 What measures do you need to take to start something?
Will the office address you directly to solve the problem in a different context?

When will I receive an answer?
Except as "transferred to the department" wait.

scrap value

Jewelry, certificates are available.
Simply, I can not yet imagine what else I can argue as a pledge for the lender and provide, other than the above I said in this topic.

For 23 days from the moment the stock exchange reported that it sent money to me, I did not receive more than one response from the stock exchange. Not one proof that the money was sent.
Were written personal messages to the creators of this exchange, where they simply ignore all messages.
Soon there will be a month as the exchange sent money from their words, and indicated that the money will be received within 5 days.
I am waiting for the solution of the problem, or this issue will be solved in a different tone and in another place.

I can give $ 1200 in gold equivalent, and I do not ask how to pay this amount.

могу лишь на 1200$
и куда нужно поставить?

I understood you,
what I wrote is not a security, but is a guarantee that I can return the amount on time February 17

As a deposit I can provide gold for the amount of $ 1200 if it is convenient for the lender. I am also ready to provide full personal information about myself
and make it legal if the lender wants it.

We need a loan of 0.1 BTC, for a period until February 17. I'll give 0.13
Deposit - possible

There is USDT worth more than $ 1000 on the binance exchange
Also on this forum there is a topic where the CEO.IX exchange is due to me an amount of $ 20,000

I have not received more than one answer for more than a month, 20 thousand dollars were sent according to the exchange on January 18, there was nothing to confirm

The fact is that I have addressed more than 15 times and all correspondence has been preserved. They did not transfer money to my account, because the transfer was from another person who did not coincide with the one on whom the account was created. They asked for data to be returned in early January. Then on January 18, I attached a picture where a finance department employee wrote that they sent money and I will receive it in 3-5 days, a maximum of 14. From January 18, all terms have already passed. I just want to return the funds back to the bank account.

up113144139
Your request (544043)

I'm waiting for an answer and specifics on this issue, thank you

In December, $ 20,000 was transferred to this exchange. My bank roll confirmed that the exchange received the money. After receiving they could not transfer them to my account and decided to send back, from December 28 I received template responses from technical support, on January 18 I received a letter that my funds were sent. Money has not been received so far, all the dates indicated by the exchange have passed. Confirm that they returned the money they can not document. Since the exchange is registered in London, and the creators from Ukraine, the article for fraud will be equated and sent to England, I wait for a specific answer and confirmation within 3 days that the money has been returned to my account.

After that I will collect all complaints on this exchange and appeal to the authorities.

And so for a week not one response from the exchange, contacted personally with Vitaly Kedyk, the founder of the exchange. Some blurry answers, not some actions. Be careful if you are going to deal with this exchange.
Template answers from technical support, not some confirmations about the return of funds.

 I'm still waiting for the funds to be returned to the bank account by the end of the week, after which I will take action.