Hey guys, Just saw your messages, so let me clear few moments. First of all, I'm sorry that we don't have automatic bonus system yet - actually we put our affords on preparing other features firstly (like amount/quality/type of games, better security system for players, mobile platform, etc). You can always ask our live chat agents and get information about status of your bonus wager or receive a bonus on ANY of your deposits. Nowadays we are finally working on automatic bonus system, so it should be prepared quite soon and we won't have any issues like this later. Before adding comments regarding player " pastellos", please be informed that bitcasino.io is always paying all money without any delays or limits for withdrawals. We already have players with 250+ BTC in winnings and more than 1000 VIP players. Regarding situation with cheaters I will continue repeating myself in some cases, but will try to answer once again: Cheating on BJ ? ofc I have won but if they thinks I cheat because I made big bets and won this is even more funny.... ok when player lose it's unlucky and when winning it's cheat  They still never reply to me - it's standard here? Cheating is not in the game, but in bonus abuse - it was marked few times. Regarding replies - I just checked with support department and support answered on all your questions. Last answer was on 03/16/2015 at 05:13pm, after this moment you didn't write anything to support. Those returns on blackjack are VERY good and lucky but remember its still possible that he is lucky. But if the site (the people who know the most, have the logs and everything) says hes cheating, I would trust them, but only if they provided reasoning and valid evidence.
We are ready to put evidence in public just after we put new automatic system and close this loophole for any further abuse. We can even post history of bets to easily show the community this loophole. It's quite easy to show, we just don't want anyone else try it. We even wrote about this situation before: https://bitcointalk.org/index.php?topic=395617.msg10407098#msg10407098After this message we closed accounts of the whole group of cheaters and we even gave them opportunity to withdraw their deposits. Nowadays some players (probably from same group) are still trying to abuse us, thinking that the worst thing the can have is getting back their deposits. Unfortunately it won't work like that anymore. We gave official warnings via emails, live chat and on forum. If you want to continue be ready that your account will be closed permanently. He is an idiot for depositing more after they told him he was cheating, but heres a situation. User steals 1 btc from your site, you are now in debt 1 btc because of this user. He stole the 1btc and there is proof to back this up. He then goes to deposit more btc back, the site should have the right to keep this because they are now even.
Reality is that we lost more than 20 BTC during this fraud attack. Basically that was expensive lesson, we agreed with it and like I told before, even paid back all deposits to those cheaters who tried to continue using this scheme. So we are not even and not trying to hold funds of some good players. But com'on, do we need to watch how you abuse teh system?! |
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Try bitcasino.io they have live dealers in Spanish and English also for roulette.
Oh? They have live dealers? How does it work? I never played with live dealers before, are they available all the time or only for certain periods of time? Are live cam on while they are dealing? Don't know how they did it buy the usual "live" dealers are just people who allowed for their pictures and voices to be used on site, so you're just hearing recorded messages. Still better than silence though.  Another clever invention after the so called live support chats, where in most cases you're talking to a bot. Just wanted to add my few cents: - we have actual LIVE dealers, not recorded videos or voices. You can even speak with them through chat - you ask, they answer in real-time. - we have actual LIVE support, whole department of people (mostly girls) who are answering all questions of players in a live-session. |
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Still no answear from them, anyone can help me?  Our support department already answered. If you have more questions, please contact them once again via live chat or ticket system. |
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I'm 100% sure he is cheating. And of course he is trying to show you everything in a bright way. I don't want to write details of this cheat here yet, because someone can still use it (even while we already see it and act within our terms and conditions). I can just tell that it is related with deposit bonuses and we already started to build new automatic system of bonuses what will close this loophole forever.
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It is a cool site, but poker freerolls are usually held in my night time. What a sad story, or I will join them. A few questions: 1. How to be your VIP member? 2. I see your site iss multi-languege site. But I don't see Chinese page there. Do you need Chinese translation service? You know Chinese like gambling very much. Macau  If your site has Chinese version, more Chinese gamblers will come. Here is my translation service link: https://bitcointalk.org/index.php?topic=759494 If you need it, I will contact you. Hey, 1. Just play with us and our VIP department will contact you, if they see you are good enough for a VIP club  you can also contact them by using this form: https://bitcasino.io/vip2. We already have Chinese language on the site (maybe not perfect, but moving forward with translating more pages). But I will keep in mind your offer! |
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Hello,
Anyone can help me? They have stolen my (almost) 3BTC!
I have started to play here yesterday - made deposit of 360mBTC - asked for a Bonus which I have got. Started to play some slots but then bored and made big bets on Black Jack, when I was close to 0 on my account and wanted to doubled bet on blackjack I made another deposit (1000mBTC this time) and played huge bets - won on BJ and finished with 2800 mBTC or so (cannot remember well). Made a break and after I back after hour to play my account has been locked. Checked e-mail and they have sent me this e-mail:
.........
Hello pastellos,
Bitcasino are proud to be one of the biggest Bitcoin casinos and want to ensure that all players have the most entertaining experience possible. We feel that by offering generous welcome and redeposit bonuses it allows our players to have a longer experience and a greater chance of hitting one of those jackpots. These bonuses are not intended as a means for unscrupulous individuals to try to defraud the casino by acting in a deceptive manner. Your actions of leaving games unfinished and redepositing in an attempt to deceive the casino into thinking that you have lost your initial deposit is a form of fraud and is not tolerated by the casino. Your account has been permanently closed and all funds voided.
Regards,
Bitcasino Security
..........
I don't have idea what are they talking about? I am playing with the bonus yes and still had xxx to rollover I know this, what is defraud in their opinion - that I have played huge bets? I cannot understand this and they have no reply to me anymore when I have asked.
Forum support please help me to unlock my account, my username is pastellos.
Thank You
The user has provided us with his username and he is a part of the same fraud ring from a few weeks ago. His account has remained locked due to a security investigation related to bonus fraud. If you will go back for few pages of this forum thread, you can easily find my respond on absolutely same story. This user also had just 1 message on the forum, so I presume that are same group of people (or one person) who is trying to cheat us with the same fraud. |
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Bitcasino.io is my favorite casino at the moment. I see people talking about scams but they are legit as I've found as far as BTC gambling goes (fortunejack.com is the real deal and legit too). Bitcasino.io will even buy you the gifts of your choice for playing enough. I received a usb flash stick with their branding on it in the mail as well. Oh, and they just had the VIP Lottery. Free for VIP members to enter (pick 5 numbers for the drawing) with no strings attached. I won 2.5BTC for getting 3 of 5 numbers right and they just gave it to me. No play-through BS or any wagering requirements. Here is the win deposited in my account.  Thank you for your great feedback! We will try to be even more better |
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For logged in users we made one valuable page with information of how to get bitcoins. Basically that's simple page with information about 3 possibility of changing your local currency into bitcoins. You can find it under "Cashier" page -> "GET BITCOINS". And that's how it looks:  |
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I found live blackjack to be a lot of fun, I just don't know how how can afford to pay a bunch of people like that. Is this casino really that big? Also how is there a 20 thousand btc jackpot, is there really a chance to win that much?
Biggest jackpots are coming from our Microgaming slot games. There are games, like Terminator, Dark Knight and others who have HUGE jackpots inside. Biggest in bitcoin industry for sure! |
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BE WARNED THEIR LIVES GAMES ARE RIGGED. THEY CAN CHANGE THE OUTCOME OF THE CARDS THRU REFLECTORS!!! STAY AWAY FROM THIS PLACE!!! I AM WARNING YOU!!!!
We are using Ezugi game provider for Live Games - that are one of the most popular live games in the world. You can see same games on almost all main bitcoin casinos. Of course if you can send us some facts, we will make internal investigation. |
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Hey guys, We are fixing our website day by day, adding some small sweets on top of our cake nowadays I would like to recommend you our new system of game categories. You can find it by clicking "Casino Games" in menu navigation. What we improved: - added new section "HIGH LIMITS" for highrollers, where you can find games with bigger limits. Note that we have games with up to 5000 mbtc bet per hand! - added new stickers for games. Our collection of stickers includes "hot", "new", "featured" and "high limits" - added categorisation by game providers, so if you know what type of games you want to play (like Microgaming) it's quite easy to check all games per provider  Have a great time on bitcasino.io! |
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Hey guys, BitCasino Chinese Promo has just finished and we decided to announce the winner in a very new way. Instead of simply announcing the username on our website, we made a cool video! Lucky winner just got 1000 mBTC to his account and all other players got 20 mBTC incentive prize. All bonuses are issued without any wagering conditions. Take part in BitCasino.IO promotions and see you soon! Watch the video from Thailand by clicking the picture below: |
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Players are always asking about our VIP system - how it works, what will I get and so on. Actually you just need to play on bitcasino.io and if you make enough bets, our managers will write you and offer to become a member of our internal club (or you can contact us by yourself: http://bitcasino.io/vip). Main advantage of club is: IT'S TOTALLY UNIQUE FOR EACH MEMBER *You decide what would you like to get from us (money, macbook pro or maybe a new car?!) Plus you will participate in different internal promotions JUST for our VIP members. For example, today we finished promotion with a change to win 35 BTC absolutely for free! Check our video by clicking on picture below: |
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how much deck is there live blackjack game?
8 decks |
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Hey guys, Just wanted to quickly remind you that you have 2 days left to participate in our two cool promotions: I. Chinese New Year - Everyone gets a prize!Watch the video invitation:  We have prepared a special promo where you can win 1000 mBTC. And even if you won't win the main prize, all participants will still get a 20 mBTC gift from BitCasino. Either way, it is a safe bet for you! All you need to do is play the “ Chinese New Year” slot on BitCasino to be added to the draw list. The promotion will run until 23:59 GMT March 1st, 2015, with draw results announced on Monday, March 2nd. Join nowRead more details about this promo here: https://bitcasino.io/promotions/chinese-new-yearPlay "Chinese New Year" slot for fun here: https://bitcasino.io/casino/video-slots/Chinese-New-Year/fun- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - II. Cricket Slot - Win a Trip to Australia Tired from the cold winter? Then we have great news for you! You can win an awesome 10 day trip to Australia in our February Promotion. Simply play our new Cricket Star slot on BitCasino.IO and for every €25 you wager (approx 120 mBTC), you will automatically get one entry into our Cricket Star Promotion Draw. Your trip will include: - two return flight tickets
- 10 nights B&B accommodation for you and your friend in a 4-star hotel
- 2 tickets to watch the cricket tournament final at the Melbourne Cricket Ground on Sunday March 29th 2015
- You can participate until 2nd March 2015
Excited? Read more details about this promo here: https://bitcasino.io/promotions/cricket-starPlay "Cricket Start" slot for fun here: https://bitcasino.io/casino/video-slots/Cricket-Star/funP.S. The number of draw entries is unlimited so the more you play, the higher are your chances to win! |
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Hey, We have special version of www.bitcasino.io website for mobile phone and separately for tablet. Would be also good to hear any comments of how it's good/bad, so we can make both versions better. |
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played a bit, got 3 tickets in the draw. COME ON AUSTRALIA!!
GOOD LUCK! |
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