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1021  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Something is coming... on: July 30, 2019, 10:41:27 AM
I have seen this new slot on your site and played for fun:
https://bitcasino.io/casino/video-slots/watford-fc-slot/fun
https://i.imgur.com/etGJg8g.png

I want nothing more then to win 1 of those sportsbet jerseys.
IF I get 3 sportsbet jerseys in a row do I win it?

Asking for my friend  Grin

Thank you  Grin

Hey Moonmanmun! I just tried the slot until I got three shirts and... no shirt appeared to me from the ceiling of our office Huh Don't worry though, you will have a chance to get one soon Wink

Cheers,
Karl
Bitcasino.io
1022  Economy / Gambling discussion / Re: How I lost 200,000 EURO on Bitcasino.io on: July 30, 2019, 07:37:28 AM
It looks like they found a new way to take money from me without paying. When I have a look at my game history after putting on autoplay and leaving the computer, none of the wins are actually credited to my balance.




Notice how the balance doesn't increase after a win. Its just blank..


I look at the  the screenshot and it seems that there is really some irregularities.  You are right, they are not crediting your win this surely is an act of scamming you.  Any plan about this thing?   Have notified them about this incident?  This will surely ruin Bitcasino reputation.  Anyway, I edited the link of the image so that member can  see the image without going thru the link.


Hi again,

I reached out to our casino team and we had some website update issues on Friday and on this Monday. For some users winnings were added to the balance 1 hour after the actual win. We also checked the account history and confirmed that the winnings were added to the account 1 hour later - no funds are missing so to speak. We've put in a fix and this should not happen anymore Smiley

I'm sorry for the inconvenience caused!

Cheers,
Karl
Bitcasino.io
1023  Economy / Gambling discussion / Re: How I lost 200,000 EURO on Bitcasino.io on: July 29, 2019, 02:27:01 PM
Hey guys

First post here. I just wanted to upload a video of a recent game I had on bitcasino.io showing that I played around 700 spins and got a bonus twice only with wins not exceeding 40x. This happens to me on all their games even when betting 100 EURO per spin. Is this normal? Should one lose 200,000 EURO on a site before you actually get paid something?

I understand this is normal in some cases but I have lost around 200,000 EURO on bitcasino in just 3 months. I haven't won a single jackpot even when playing 100 EURO bets. I have had one losing session of 38,000 EURO on reactoonz betting 100 EURO in just a few minutes. Another session I lost 60k EURO on a single game.

They keep telling me their games are regulated and everything about the plays are 100% normal and legit. The video I have here is a video of me playing Jamming jars on a 0.40 EURO bet. Please understand that I only made this video to show how insanely low the win ratio is on this site and how many spins are required to hit a bonus on one of their games. If I was playing my normal bet of around 40 EURO on this game, I would have lost tens of thousands of EUROs on this session and would have gotten 2 bonuses that paid 10x maximum.

Yesterday I was playing sweet bonanza and was betting around 20 EURO per spin with the extra 25 credits or whatever to increase the chance of getting a bonus. As usual I lost the entire balance and couldn't afford to bet 20 EURO anymore. As soon as I lowered my bet to about 0.05 EURO per spin, I got the free spins immediately after losing the balance. I then bought 7 or 8 bonuses at 600 EURO per bonus. Won nothing on all the bonuses. Lost another 0.5 btc due to that.

I'm losing on average 15,000 EURO a week on this site. I keep depositing hoping that one of the games might pay me. It is now clear they wont.

Here is my deposit history:



Over 700k EURO deposits. Just this month I've lost over 40k EURO on the site. I never win anything and when I do its like a 50x or 70x win. Have a look at the video (Its 1 hour long but you can skip to see what I mean) and decide if you believe that their slots are actually set to 90+% RTP or not.

I will be fair and say that they have extremely fast withdrawals and deposits and I have received decent cash back bonuses. But that doesn't make up for the fact that they don't pay jackpots or big wins and I'm positive that other "high rollers" have the exact same problem as me. No one can be this unlucky.

This is just a warning to other players. Don't think of depositing 100k EURO and betting big on their slots. You will lose that deposit and much more.

https://www.youtube.com/watch?v=9_4rvMFkNTo

Hi btmarketmod!

First of all for everyone: I can confirm that btmarketmod is a loyal Bitcasino.io player.

And for you personally, I'm sorry to hear about your unlucky run with us lately! Undecided I can understand your frustration of not hitting big (200x, 500x etc.) from bonus games while having a big bet size per spin. I do hope your luck with bonus games changes! Smiley

I reached out today to our casino team who knows pretty much everything about our slots and games in general. Also, just in case I had a chat with our responsible gaming team as well.

Technical side of our games
When it comes to our slots RTP, it's defined at a game level and each game's RTP is public information - just need to open the info window on the slot itself. Bitcasino overall RTP depends fully on what games are currently being played as Blackjack and a video slot game have vastly different RTPs.

The chances of winning a jackpot are completely random - it is not possible to give a specific % to it from our side. For example earlier this year Mega Moolah jackpot went out two times within 3 days but on average it has hit once every 4-6 weeks. These jackpot slots are shared between sites that have them.

Finally a note on responsible gaming, I wanted to make you aware of our 24-hour cooling off period that we offer for those that feel time away from our site would be helpful. On those kind of situations you can always mail us at compliance@bitcasino.io Smiley

Cheers,
Karl
Bitcasino.io
1024  Economy / Gambling / Re: Bitcasino.io and sportsbet.io Bonus Scammer / Bad Support / ONLY LOOSE on: July 26, 2019, 10:02:13 AM
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad

Hi FreedomHustler,

First of all I'm sad & sorry to read that you've had bad experiences with us! Undecided This is not what we aim for in our daily work. For me to help you further, could you please PM me or post your username here and we'll have a look at your account to figure out what's going on.

Cheers,
Karl
Bitcasino.io


I send like 10 Mails and write with 5 Agents now im blocked in livechat and emils since days not responded


Thats not costumerservice take money is easy but be here for costumer i dont know


I already send you my username

Hi again,

We've checked your account(s) and it seems you have about 12 of them. Which is why you are not eligible for the first deposit bonus any longer. Further details will follow in private.

Regarding the chat block; Usually our agents will close the chat and/or temporarily ban the user from using the chat if the behaviour goes out of control.

Cheers,
Karl
Bitcasino.io
1025  Economy / Gambling / Re: Bitcasino.io and sportsbet.io Bonus Scammer / Bad Support / ONLY LOOSE on: July 26, 2019, 07:56:22 AM
I've been an active member of Sportsbet.io for a long time and must say that this site is not recommended. They have a very bad customer support and it takes weeks until something is processed with them although I'm here since 2016 and have already lost several 100K there !!! Lastly, I wanted an excerpt from my complete deposits and withdrawals, but I wait until today for it !!!! .. I thought bitcasino. Io would be a better casino, but they have the same chat running on both sides and I was denied the 100% welcome bonus there, wrote the support and still get no answer Have not won anything for a long time, I think I was relieved here for years Can you help me what can I do against this or is one completely powerless? So far as I know they do not even have a proper license? Does anyone know more or agree with her? Sad

Hi FreedomHustler,

First of all I'm sad & sorry to read that you've had bad experiences with us! Undecided This is not what we aim for in our daily work. For me to help you further, could you please PM me or post your username here and we'll have a look at your account to figure out what's going on.

Cheers,
Karl
Bitcasino.io
1026  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Something is coming... on: July 25, 2019, 10:20:48 AM
...
Bitcasino.io

This is great, I get to have 80 Slots spins for free. This is how you get to enjoy the life of gambling on a low expenditure while hopefully making some profit - even, if not then the experience is still worth it. Thanks!

Is it really free or there are some requirements in order to get the free spins? I doubt it is completely free to be honest, I cant find about this promo on the website. Any direct links to this promo? The above link directs me to the main promotion page only instead to the specific promotion details.
Based on the link given by the account of bitcasino support here -> http://bit.ly/BitcasinoPromotions, but when I tried to visit, no information about the 80 Slots spins, maybe some dead links? Since, the account of bitcasino support already posted about the new promotion, it seems legit and as we quoted above, post of rexxarofmoknathal, maybe he/she already tried to spin 80 slots? hmmmm, let's wait for further information.

I also want to read the terms and conditions of new promotion because the current promotion on their promotion page only 3 are active and the 80 Slots spins are not included there.

Hey guys!

This promotion was running during Wednesday only. To get the free spins players needed to wager x amount on slots - the more you wagered the higher amount of free spins you would receive. The reason why I'm linking directly to promotions page is that to see this promotion players needs to log-in to our site. Otherwise they'd end up to an error page unless you're already logged in.

The 2 messages above from rexxarofmoknathal and Bitinity seemed like collecting posts for their signature campaign, which ended up misleading some readers.

Cheers,
Karl
Bitcasino.io

If someone has to wager in order to get free spins then the spins aren't free. This is just more deceitful practice coming from this casino.

On the promotion page it was quite clear how it works out and there's nothing deceitful about it at the end - very easy to read and understand. In case the player wanted to receive free spins after playing some casino, all they needed to do was to opt-in for the promo. In case not, no need to do anything. Later on our campaign team can see the results - as this promo has been running once in a while, it's safe to say our players enjoy it Smiley

Cheers,
Karl
Bitcasino.io
1027  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Something is coming... on: July 25, 2019, 08:56:26 AM
...
Bitcasino.io

This is great, I get to have 80 Slots spins for free. This is how you get to enjoy the life of gambling on a low expenditure while hopefully making some profit - even, if not then the experience is still worth it. Thanks!

Is it really free or there are some requirements in order to get the free spins? I doubt it is completely free to be honest, I cant find about this promo on the website. Any direct links to this promo? The above link directs me to the main promotion page only instead to the specific promotion details.
Based on the link given by the account of bitcasino support here -> http://bit.ly/BitcasinoPromotions, but when I tried to visit, no information about the 80 Slots spins, maybe some dead links? Since, the account of bitcasino support already posted about the new promotion, it seems legit and as we quoted above, post of rexxarofmoknathal, maybe he/she already tried to spin 80 slots? hmmmm, let's wait for further information.

I also want to read the terms and conditions of new promotion because the current promotion on their promotion page only 3 are active and the 80 Slots spins are not included there.

Hey guys!

This promotion was running during Wednesday only. To get the free spins players needed to wager x amount on slots - the more you wagered the higher amount of free spins you would receive. The reason why I'm linking directly to promotions page is that to see this promotion players needs to log-in to our site. Otherwise they'd end up to an error page unless you're already logged in.

The 2 messages above from rexxarofmoknathal and Bitinity seemed like collecting posts for their signature campaign, which ended up misleading some readers.

Cheers,
Karl
Bitcasino.io

(Edit: Typed in wrong username: DeathAngel, instead of Bitinity)
1028  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Something is coming... on: July 24, 2019, 11:10:14 AM
Hey guys!

Today you can enjoy up to 80 free spins! Just opt-in to the free spin Wednesday campaign and play your favourite slots from 00:01 until 23:59 GMT.



Enjoy the spins Smiley

Cheers,
Karl
Bitcasino.io
1029  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Something is coming... on: July 05, 2019, 09:56:26 AM
Hey guys!

I know I promised an announcement for this week, but unfortunately things change some times Undecided

Don't worry though, we're still working on it to make sure everything will be set right from the beginning for you guys Smiley

Have a good weekend!

Cheers,
Karl
Bitcasino.io
1030  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Something is coming... on: July 04, 2019, 01:41:39 PM
I know I'm pretty harsh on these guys about the lack of bonuses, but there really is something to say about not worrying about problems when withdrawing.

Just been making small deposits here and low betting lately,  to kill boredom, when I hit this yesterday here at bitcasino...

https://i.imgur.com/cr8BaBB.png

21,844x

Just an insane win, I wish I wasn't betting so low when it hit Cheesy

I withdrew some out then continued playing until there were technical difficulties with the entire site (you couldn't play any slot, nor live casinos) so I withdrew the rest.
both withdrawals went as every single withdrawal I've completed here. 5 mins tops and the btc was in my wallet.
2+ years of deposits and withdrawals here and never a hiccup.

So I'll probably continue to bitch about bonuses, but still love the trustworthiness of bitcasino

-edit-
Just in case I'm accused of using "play money"... here's the payout SS

https://i.imgur.com/T1dGQ45.png

Congrats Kevinn22! Smiley I think you've won the right to bitch about our bonuses with that win Grin

Do you have any plans on how you're going to invest/spend some of that?

Cheers,
Karl
Bitcasino.io
1031  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Something is coming... on: June 28, 2019, 01:07:35 PM
Hey guys!

Just a quickie: Next week we will have something to announce for all of you! Wink

Meanwhile you can participate to this weekend's boost!

             

Cheers,
Karl
Bitcasino.io
1032  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Must Drop Jackpot of 1,000 € - every day! on: June 19, 2019, 08:16:45 AM
Hey guys! I think you're going to like this a lot Smiley

We have just started our Phoenix Jackpot Wheel! Every day we will give away €1,000 with our Must Drop Jackpot. You can spin the wheel as you earn the spins or you can save 10 of them to have continuous spins.

For your chance to win, simply play any game of Red Tiger, Microgaming, Yggdrasil, Play’n Go and for every €20 wagered a spin will be added to your Phoenix Jackpot Power Bar.

And if all of this was not enough, while the Must Drop Jackpot is open the progressive Mega Jackpot kicks on! Starting at €5,000 and only costing €1 per spin, this amazing jackpot keeps on rising until it randomly drops!



All the necessary info can be found on the campaign page. Let me know if you get luck with the wheel! Smiley

Cheers,
Karl
Bitcasino.io


1033  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - TODAY ONLY: 10% boost on your next 10 deposits on: June 17, 2019, 08:34:56 AM
Hey guys!

I hope you had a great weekend Smiley First things first:
This Monday you can get 10% deposit bonus on your next 10 deposits.

                             

And also some BIG news from our sister sportsbook site Sportsbet.io

They've become Main Club Partner of Watford FC! Cool

Expect to see them on your TV screens during 2019/20 Premier League season Wink

Cheers,
Karl
Bitcasino.io
1034  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - 80 free spins up for grabs on: June 12, 2019, 11:30:24 AM
Hey!

Just to let you know that today you can earn up to 80 free spins to Storming Flame™ slot Smiley

Check all the details on our promotions page.



Cheers,
Karl
Bitcasino.io
1035  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC on: June 07, 2019, 07:55:28 AM
Hello guys! I hope you've had a lucky week so far. Smiley

We've had the Evolution Gaming's new masterpiece Monopoly Live on our site for a while now.

Have you had the chance to try the live wheel yet and if so, did you manage to reach the bonus game? It can pay up to 100,000 mBTC / 100 BTC Cheesy

Cheers,
Karl
Bitcasino.io
1036  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Weekend cashback on: May 31, 2019, 02:13:57 PM
Hey guys!

Did any of you participate to the Captain Candy™ promo last week and how did you like the brand new slot? Smiley

This weekend you can enjoy cashback on Ezugi games with up to mɃ 30 cashback! On top there's a cashback on our slots and jackpot slots as well Cool

Check both promotion details below:



Have a good weekend!

Cheers,
Karl
Bitcasino.io
1037  Economy / Scam Accusations / Re: Bitcasino.io Tomhorn scam on: May 28, 2019, 07:37:52 AM
I was playing nothing but .20 euro bets at the time and only clicked spin.

All of a sudden the spin didnt work.

I see my balance go to 12 ~euro

See my bet is now 25 euro for some reason

contact support

Obviously angry and said the word damn.


Rather than providing any help or checking anything they immediately responded I need to be civil and that there is no discrepancy immediately, they didn't check jack.

Avoid bitcasino and their rude bullshit support.

I was at around 37 euro, so why the hell would i even bet 25 euro?

Rather than checking anything (they literally responded immediately telling me to be civil because i said damn and saying I raised it they checked their side) they went completely rude and apreshit over the word damn and ignored anything i said.

Now im left with 1.74mbtc which i cant withdraw even then, so im gonna keep going but the result is clear theyre taking it all after i was up.

Fuck them fuck their bullshit

AVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOIDAVOID AVOID

Hi absurdmercy,

We have been in contact with our game provider Tom Horn Gaming regarding your case. They have checked this game round and everything was working fine during the round and no errors were found.

What I believe what happened in this case (and once happened to me with max bet 100 € Undecided) is that your mouse cursor moved towards "max bet" while you were spinning. Your balance was 37 €, therefore if you make a maximum bet it will be done according to your balance (on this slot) and it was set to 25 €. Then you have to click spin again which you probably did out of the habit without noticing the changed bet size.

As a gesture of goodwill, we have added 20 free spins to your account. You can use them on Money Farm. Smiley

Cheers,
Karl
Bitcasino.io
1038  Economy / Scam Accusations / Re: Bitcoincasino.io SCAM SCAM SCAM on: May 24, 2019, 08:00:28 AM

A big spender & you’re furious about $20?

If you break casino rules then you break them & it’s tough luck. How many accounts did you have there?

Bitcasino.io are not going to risk their business over a measly $20 so I’m sure this will be resolved unless you have got multiple accounts. In which case you’ve broken T&C’s & why should you get the winnings?

Hi LFC_Bitcoin and everyone else,

Just to clear this out: Bitcasino.io and Bitcoincasino.io are not the same brand, nor are the owners etc. therefore this scam accusation does not have anything to do with our brand. Smiley

Cheers,
Karl
Bitcasino.io
1039  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Exclusive Captain Candy™ + cashback on: May 22, 2019, 10:48:57 AM
Heyooo!

We got brand new GameArt slot Captain Candy™ exlusively at Bitcasino.io!

On top of the brand new game, you can also enjoy a cashback from May 21 to May 28!

Check all the details on our promotional page. Smiley



Cheers,
Karl
Bitcasino.io
1040  Economy / Gambling / Re: Bitcasino.io 💜 BTC - ETH - LTC - Free spin Wednesday! on: May 15, 2019, 07:03:35 AM
Hello people!

Today is free spin Wednesday!

Play your favourite slots on this Wednesday and you can get 10 to 80 free spins on Storming Flame Smiley

See the full reward distribution on our promotional page.



Cheers,
Karl
Bitcasino.io
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