Remember that in the old thread we had this discussion - it was initially quite vague and said 4-6 weeks "or longer" as surface mail was unpredictable. That "or longer" period was never specified, but the maximum transit time of 13 weeks was mentioned, and all of this was listed as being over-and-above the fabrication and customs processes. We have had a number of surface mail deliveries to the UK and Europe that met that initial timeline, but because of the discussion on the previous thread we adjusted the timeline to be more realistic and to match the official timeline on the post office FAQ (http://www.postoffice.co.za/questions/postofficequestions.html). We did that relatively early on, too, to try and manage expectations. There has never been any indication that it would magically appear at a customer's doorstep 4 weeks after they order if they choose surface mail.

It's easy to look at it in hindsight and say "we could've done this" and "we could've done that" - and I'm sure everyone that has commented previously would start a business perfectly and make absolutely no mistakes at all. But we went with what *we* expected based on prior international shipments, and we've admitted our naiveté in those optimistic timelines. Again, the question becomes: what do you do after the fact? We aren't blessed with millions in startup funding so we can just write things off and re-ship every parcel or refund every purchaser. We can't change the speed or course of a surface mail shipment that has already departed. We have completely killed off surface mail as a shipping option, to the detriment of our sales figures, and we are doing everything in our power to sort out those customers that have ordered and are waiting. When we are within the transit timelines (considering that the maximum for surface mail has always been up and has not changed) I do not think it is unreasonable for us to ask that a customer wait for that timeline to play out.

utahjohn could you please stop hijacking this thread with multiple consecutive posts, almost all with no relevant information?

in other words, could you shut the fuck up 

If you're using cgminer, start it with 2>cgminer.log to enable logging to a file. I did this and found the following line in the log after two of my rigs were highjacked:

 [2014-03-23 11:34:15] Reconnect requested from pool 2 to 190.97.165.179:3333

And you had the issue happen to you?

The only reason I can think of for a redirect rather than just a hijacking is to allow him to repoint to various compromised servers.  Enable a MITM for a few seconds, redirect some traffic to a compromised box, turn off MITM.  Very difficult to see/catch the MITM happening if its only there for a few seconds, and the results (the redirected miners) will continue happily along for a while.

Ah oke. So I'll make as many workers as I need and fill those in on the betarigs page.

Thanks!

What do you think? 
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We indeed switched to full SSL -- I heard from someone issue with the Cloudflare SSL cert; she just rebooted his browser and it was well.
Is it still a problem for you?

Very little of it has to do with the "whale" (almost none actually), since his miners almost immediately switch to way above 512 due to the speed (they were at 1024/2048), plus, as soon as we added the d=xxx param in passwords, he immediately put that on them.

The vardiff change happened when everyone switched from MC.  Was just a matter of the server having to keep track of a few hundred miners, and all their recent shares, and mining speeds, and send difficulties out, and then all of a sudden have to handle a few thousand (right now, we're running at about 30k connections/server).  Its just too much to keep track of, and saying "nope, its 512" makes the load acceptable

I'm confirming this -- Dedicatedpool and Betarigs are working together to ensure the best mining experience on the Dedicatedpool pools.
And binaryclock is a great guy as well

Nope. Some think that by renting out a rig it must magically guess what they are trying to do and do it for them. Because; they paid, you know...

But this shouldn't be surprising as well. Most people carry a smartphone without knowing what it really is that they've paid for and what it can/can't do and it's somehow a necessity to own one for crying out loud...

As for the chinese farm of greedy bastards... The bigger they get, the greedier they become...

I see the chinese investors even worse then American Investors... Sleezy Greedy Bastards, that see capitalism in a very fanatical way...

LPC

Thanks - can you or endlessred pm me pics, please? Then I have ammunition to go make heads roll:)

Sorry about that, that's completely bizarre - the holes are standard ATX holes, the only time we've ever had an issue like that is if the customer is using an eATX motherboard (which spills past the holes we've drilled), but even then the holes are in the right place for eATX, they just need an extra one. Just to clarify - are you saying that the bar with the two standoffs was misaligned form the bar with the 3 standoffs? You should definitely not have to re-drill any motherboard holes except if you want to move the motherboard from the standard mounting point, so either something is badly awry or the bar just needs to be flipped around to line up with the 3 standoff bar?

canada does NOT have free health care, get that idea out of your head.