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3701  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 15, 2014, 10:45:50 PM
but I could find no report of Sepa transfer still stuck after 6 weeks, like I'm experiencing now
A SEPA transfer usually takes 1 day to clear.

Yes, but Gox supposedly has a quota of 200k EUR per day of SEPA transfers. (It used to be 100k per day, and this was confirmed by someone who actually called their bank in order to ask - I don't know if the bank actually divulged information about Gox (I think that would be illegal) - but probably they asked what kind of limit would a foreign business opening an account have.)

For comparison - I casually made a SEPA transfer of 1,000,000 euros from my personal account to a company in a different country.

From #mtgox:
Quote
[19:08] <XXX> so if 100k EUR /day isn't enough then why not get a couple more accounts in different EU countries? also a GBP account in UK would be nice
[19:09] <@YYY> because most banks will not accept to open a bank account for a bitcoin exchange
[19:09] <@YYY> its not easy to find new banking partners
[19:09] <@YYY> and it takes time

Especially if you have such a bad reputation
3702  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 15, 2014, 09:34:37 PM
Guessed what? Gox's unfairness? No, the surprising thing is how they keep denying evidence and treat their customers like idiots, with all the bs in any answer by their worthless support.
And this has been widely known for months, ~since June 2013.


not that widely. There have been known issues with USD withdrawals, but I could find no report of Sepa transfer still stuck after 6 weeks, like I'm experiencing now. If they were in good faith they could at least take the time to give a more credible explanation than simply "backlog", and provide a reasonable ETA, which they refuse to do instead and there is no excuse for this lack of transparency and communication
3703  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 15, 2014, 08:07:33 PM
wtf, they must be using some crappy "small stones first" algorithm, that's utterly unfair!
How surprising!
Who could have guessed!


Guessed what? Gox's unfairness? No, the surprising thing is how they keep denying evidence and treat their customers like idiots, with all the bs in any answer by their worthless support.
3704  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 15, 2014, 07:07:29 PM
o
I made a withdrawal of 100 € on 11.02 to test current SEPA transfers from Mtgox and as I just noticed, the money was transfered to my bank yesterday. So no problem at least with smaller amounts of €.

100 €??? you can try again within 20 days, if it can through, it is a good news!


by the way, it is 11 feb or 02 nov?
11 Feb.

wtf, they must be using some crappy "small stones first" algorithm, that's utterly unfair!
I have two withdrawals for 1,000 Eur each and the last one for 10,000: how long am I supposed to wait if they use such bs system??
And it's been more than 6 weeks since the very first one (Jan 2nd), it's a shame it's still "confirmed" while they process requests submitted one month later!  Angry
3705  Economy / Service Discussion / Re: MTGox SEPA Withdraw Delays on: February 11, 2014, 02:01:00 PM
When was the last time you/someone received a SEPA from MtGox, and how long did it take?

This is my status now and itsn't in processed status yet.

2014/01/29 18:48:20   Withdraw   Status: confirmed   268 €   

instead, December 31 was the last day I got a withdraw.

Date: 2014-01-02 21:31:32 GMT
Status: confirmed
Amount: 1,000 €

It's been 40 days and still nothing! I'm gutted  Angry
3706  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 08, 2014, 05:26:25 PM
Quote
Dear MtGox Customers,

In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.

In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.

We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your MtGox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers. 



Is it just me who noticed a certain inconsistency between the bolded statements?


Trading engine and Wallet angine are two seperated systems. So its not very surprising that one keeps running while the other is stopped.

I see, but my point is that any trade implies moving btc between different addresses, so the resulting system is far from static

no, you don't need to physically move btc between addresses when trading, it's just pure booking matter, what matter is to determine the btc number in each user's account, when deposit or withdrawal happen, just make appropriate adjustment; you don't even need "address" for each user when you keep you coins in an exchange.
well, I'm not willing to dig into the details of their architecture. So we must assume they also have separate systems for deposit and withdrawal. And the latter is the only one affected by the issue Sad
3707  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 08, 2014, 04:53:40 PM
Quote
Dear MtGox Customers,

In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.

In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.

We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your MtGox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers. 



Is it just me who noticed a certain inconsistency between the bolded statements?


Trading engine and Wallet angine are two seperated systems. So its not very surprising that one keeps running while the other is stopped.

I see, but my point is that any trade implies moving btc between different addresses, so the resulting system is far from static
3708  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 08, 2014, 04:24:06 PM
Quote
Dear MtGox Customers,

In our efforts to resolve the issue being encountered by various bitcoin withdrawals, it was determined that the increase in the flow of withdrawal requests has hindered our efforts on a technical level. To understand the issue thoroughly, the system needs to be in a static state.

In order for our team to resolve the withdrawal issue it is necessary for a temporarily pause on all withdrawal requests to obtain a clear technical view of the current processes.

We apologize for the sudden short notice. All bitcoin withdrawal requests will be on pause, and the withdrawals in the system will be returned to your MtGox wallet and can be reinitiated once the issue is resolved. The trading platform will perform as usual for the needs of our customers. 



Is it just me who noticed a certain inconsistency between the bolded statements?
3709  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 06, 2014, 03:18:41 PM

Mtgox is currently a sinking ship. And it will be abandoned if they don't get their shit together.

How is their Market share increasing then? If data reported on http://bitcoinity.org/markets/list?currency=ALL&span=7d are correct, it has been 10% for the past week while it almost doubled in the last 24 hours. I can't really figure out what's going on there Huh

Liquidity alwas increases with volatility. The point I'm making is that someone who does not run a business in a professional way, will slowly lose business, and eventually go bankrupt and out of business.

sure, and the way they are throwing away the fortune they've been sitting on is disgraceful
3710  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 06, 2014, 01:59:31 PM

Mtgox is currently a sinking ship. And it will be abandoned if they don't get their shit together.

How is their Market share increasing then? If data reported on http://bitcoinity.org/markets/list?currency=ALL&span=7d are correct, it has been 10% for the past week while it almost doubled in the last 24 hours. I can't really figure out what's going on there Huh
3711  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 06, 2014, 12:12:31 PM
From last update i read: "Smaller transactions should be fine in the meantime"

@MtGox, Please define "Smaller". I made three attempts to withdraw 0.8 BTC, then 0.5 and 0.4999 respectively, all ended up in a failure.
So how small must be any "smaller transaction" to succeed? Smaller than what??

Besides, I have a SEPA withdrawal still in confirmed status since 2014-01-02 21:31:32 GMT

Weren't they processing Dec 30th requests on Sunday, according to sturle?

Any news highly appreciated

Please DO tell us when your SEPA has finally gone out, so we can get a rought estimate how delayed are they... Smiley

I'll gladly do it, when (if?) that happens
3712  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 06, 2014, 10:10:57 AM
From last update i read: "Smaller transactions should be fine in the meantime"

@MtGox, Please define "Smaller". I made three attempts to withdraw 0.8 BTC, then 0.5 and 0.4999 respectively, all ended up in a failure.
So how small must be any "smaller transaction" to succeed? Smaller than what??

Besides, I have a SEPA withdrawal still in confirmed status since 2014-01-02 21:31:32 GMT

Weren't they processing Dec 30th requests on Sunday, according to sturle?

Any news highly appreciated
3713  Economy / Exchanges / Re: MtGox withdrawal delays [Gathering] on: February 05, 2014, 11:54:12 AM
Looks like the broken transactions have been increasing through the day and their statement that they have "returned all the BTC to accounts" has turned out to be a lie.

Here is where the claim to have returned all coins: https://support.mtgox.com/entries/26128504-Update-Statement-Regarding-BTC-Withdrawal-Delays

Here is the list of broken transactions: http://skanner.net/MtGox/mtgox_tx.php

My 10BTC have been stuck for 3 days (one of the over 3000 transactions).

Hi,
I'm trying to track a failed transaction I requested yesterday, but the skanner.net site is not working to me: on the upper left corner I read "Access denied for user ''@'10.X.X.X' (using password: NO)" and the transactions list is empty. What does that mean? How can I check my transaction status?

Thank you
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