Hey there

What kind of error are you getting? We have airdropped the legacy investment balance to your game balance back when you first reported the issue. Can you try go to the withdrawal menu and try and make the withdrawal?

You can also PM me screenshots of any issue you are facing.

P.S: We have deposits / withdrawals every day and it all goes through smoothly

hi - could you please check again? I checked your case specifically and I'm pretty confident it has all been sorted a few days ago

hello!

All 'old' bankroll balances have now been credited their accounts - please go to the Airdrop menu to a redeem your balance

I will use the opportunity to announce that the bankroll is no longer a feature of the site. Congratulations to everyone who has made money on it and once again apologies for the delay in restoring your balances.

Feel free to PM me if you any face any issues



With regards to the complaint of the user you are referring to - we established he's a fraudulent player hence the reason why his withdrawal was not processed and account shutdown.

hello

we are still in the process of migrating the bankroll balances to the new system but it should be done next week - could you please PM me your username?

in terms of reports that the site will be 'closing shop' soon - nothing can be further from the truth we are launching new games daily and the user base has never been bigger

can you PM me your username please?

Apologies for the issue's everyone been facing - the site is currently undergoing a major technical update which is why our proprietary games (including Crash are down). We expect everything to go back to normal in the next few days

this is not an 'exit scam'

We’ve got some big news: you can now play video slots, live table games, jackpots and a whole lot more on Rocketpot! Over 2,000 games have been added!

Inviting everyone to check out the new lobby here: https://play.rocketpot.io/play/

More info will follow soon!

We PM'ed him to tell him it has indeed been refilled, just haven't replied in public

First of all with regards to your issue: it wasn't just a technical problem. Gameplay from multiple devices is not supported. You were making bets on the same account on the same round from different devices, which is suspicious behaviour to say the least. A normal player will not even be able to play from two tabs, he'd be logged out. We will make an exception this time and assume this was some sort of a rare error. I am happy to say we have credited you 15 mBTC!

With regards to the second issue, as amBIT has said himself on the public Rocketpot chat, he won the 'pink prize' but it did display as zero. This was because he spun the wheel after the update and the round was indeed below 5 mbtc. In fact, I noticed that he increased his bets afterwards to make sure the round goes above 5 mBTC. Moreover, whilst he claims he should have been won 50 mBTC (?) whilst our provably fair checker shows that the round result in a >5 mBTC scenario should have been 15 mBTC. You can check it here: https://jsfiddle.net/7uackeqo round 853420

However, since timing of this is indeed unfortunate and the user was active on the site during the update - we have credited amBIT 15 mBTC.

Last but not least - with regards to the jackpot increase you mentioned in your following post. Whilst it is mentioned in our FAQ, I will announce it here publicly as well:

As of today, the jackpot contribution is 0.03% from the total bets of the round. This is lower than before the change was made which is why you are seeing slower growth. I am sure that as a player base / bet amounts grow, you will see the jackpot rising fast. This has been done in order to balance the bankroll deductions change and improve the bankrollers perspective.

I hope the above explains all the recent change and resolves all the outstanding issues.

Thank you for bringing attention to this and big apologies for the delay in response. We've been working day and night trying to find the issue as well as fix other bugs

We discovered the reason for the discrepancy between your investment ROI and the 'investors profit' movements displayed on the site: the number 35.26482782 BTC was not the investor's profit at the time but the investor profit at all time high. This error has now been fixed:

"Aggregated Investors Profit is what is shown now and captures the sum of the profits current and past investors made so far

I'd like to apologise again for the issue. There is no excuse for this, but it was not our intention to mislead anyone. Also - please be assured that the numbers as they relate to your investment have always been correct, the unclear part was how much the 'others' have made.

With regards to your ROI 'going down' at the time of your post - this can be due to a combination of factors. As you have said yourself, you had amazingly high ROIs a few weeks ago, but they might have been gone down because of player wins and the new bankroll deduction update that we have discussed on this forum. I appreciate the new bankroll deductions may seem like bad news for some bankrollers but we believe it's a good change that will reflect positively on the site in the longterm.

With regards to your comment on the jackpot resetting: this is something we have no control of as all the rounds have been generated in the one seeding event we posted on this forum originally. You can find out more info about it here: https://rocketpot.io/provably-fair/

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A few hours ago we made an update on the way our jackpot wheels work:

If a jackpot round is triggered but the total amount of bets is lower than 5 mBTC -  the wheel will spin without any fixed prizes.

The Mini, Major and Mega will play the same during these rounds and this change won’t affect how these Jackpots are paid to the user. If the total bets of a round that triggered a Jackpot reach 5 mBTC, then the fixed prizes are available again for all Jackpot wheels.

Wishing everyone big wins!

Well, that is the nature of randomness. I noticed that MEGA hasn’t hit for a while and then it hit a few times in the past weeks. We haven’t found anything suspicious about it - nor did we make any changes to alter it.

You can read more about our provably fair method for jackpots here: https://rocketpot.io/provably-fair/


It is irrelevant when you invest - assuming that all other parameters are irrelevant ( i.e bonuses, chests, jackpot seeds etc). You can invest now and receive X% and then someone divests big and your % of the bankroll becomes larger. The opposite can happen too. The profit you get is not dependant on the time you invest



First of all, thank you for bringing attention to this - we have spotted errors both in the denomination and in the formula showing on the bankroll. Whilst your profit was shown correctly, the “total website investing profit” was not. The formula was outright wrong and did not include jackpot seeds etc.

We have now updated the formula which now shows Investing Profit from the investor’s point of view (not the website as a whole). We feel this information is more valuable to investors anyway. It's worth noting at the time of this post the Investor's Profit was 35+ BTC (8 or so months after the website's launch)

Now with regards to your investment and the data posted above: as mentioned in a previous post we have recently made updates to the site such adding prize chests and offering bonuses to new users which impacts the bankroll investment performance. The jackpot seeds are also being deducted from the bankroll now (we have posted about this earlier).

This is likely what impacted your performance. Still I am happy to see your ROI is still over 21% in just a few month’s investment. We hope to see it grow

We are confident the new features of the site as well as our new Dice game (info in the next post!) will make our site more attractive to players

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Dear Bitcoin

I’m happy to announce that you can now play Dice on Rocketpot!



Check it out on https://rocketpot.io/play/

Info:

• 1% House Edge
• Play together with Crash!
• Provably fair
• Instant Double Deposit Bonus - deposit any amount up to 1 BTC and we’ll match the amount on your balance!

Bonus terms listed here: https://rocketpot.io/bonus-terms-and-conditions/ (important note: dice game bonus wagers give you 0.7x rollover towards your bonus. 100x is the standard wagering requirement on Rocketpot)

hi there, we looked into this for you, here is what happened:

As mentioned in a post above, we have updated the way our bankroll works.

First of all, let me say this: The website total profit (shown on the screenshot) is composed of the house profit and the investor's profit.

It seems like you made the screenshot after some bankroll deductions for player activity

Here is what happened there specifically: whilst it's true the GGR (House profit) has increased, there have been deductions from the bankroll for chest awards, 6x mini reseed, 1x mega reseed, 2x bonus completed, 3x bonus finish 09/04 - 10/04

Hope that clarifies it somewhat.

feel free to PM me if you want to reach out directly

Every chest has variable "random" rewards - but the average reward grows with every level! So the higher the chest level, the higher your reward will be!

Dear Bitcointalk community

We at Rocketpot have been working hard for the past few months and have just released some major updates.  I’m happy to announce that:

• Every bet placed on Rocketpot will now count as experience points towards levelling up!
• Each level achievement unlocks a prize chest for you that contains guaranteed rewards!
• The chests are provably fair
• The prizes values increase with every level
• Level 1000: get a guaranteed Lambo! (or its value in BTC)

Go to https://rocketpot.io/play/ to check it all out! You can access the chests feature by clicking on the level bar or on the chest next to it.

We’ve decided to extend our New Player Welcome Bonus (100% Deposit Bonus Up to 1 BTC) for now so if you haven’t tried Rocketpot, now is a great time to do it!

Stay tuned for some more updates! As you notice on the website, we are preparing a bunch of new games for our players.

There have also been some changes to the way we operate the bankroll: jackpot seeds (but not the jackpots themselves) and 50% of the welcome bonus initial amount will be taken from the bankroll, but only when the wagering requirements are complete. In addition, the prize contained in the chests will also be funded by the bankrollers.

We appreciate that the bankroll changes will raise some questions in the community but we are confident that all the above are things that will make our site more attractive to players and as a result, investors will benefit.  Whilst individual players may win or lose, collectively for the investors the additional player engagement generated by the above features (especially compared to alternative websites) will result in better yields.

We will update the original post in due course to reflect all the changes

I'll post this info soon

MEGA Jackpot is now over 1.5 BTC! The one I posted about previously ended up being claimed by one lucky player (1.1 BTC)

Had a small downtime overnight sorry everyone. The game and withdrawals / deposits are now back operational

And the MEGA is over 1 BTC again

MEGA just hit 1 BTC and it's growing!

apologies we had an issue with the form - please try again, should be fixed now!

Jackpot almost at 1 BTC

A few jackpots went in the weekend - congratulations to all the winners!

Felt I should add another disclaimer to avoid confusion in the future: the first-deposit bonus is available 7 days after it's offered. After that it expires and cannot be activated anymore

We decided to extend this bonus to existing users and those who deposited before - so if you're an existing user you have 6 days from now to claim it - if you don't do it before you won't be able to use it!

Calling out all those who signed up to Rocketpot or played it before - if you're interested in taking advantage of the bonus you do it now! You can claim it at https://rocketpot.io/play/bonus

Best of luck

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friendly reminder that if you have signed up before the announcement you have 2 more days to claim your welcome bonus! Link here to check it: https://rocketpot.io/play/bonus