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1  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: February 09, 2020, 02:31:48 AM
I still not yet recover my btc so sad
2  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 28, 2020, 02:04:59 AM
Accidentally sent btc to bsv address please help me
Please help me to recover my btc please
are you sure? you can contact customer service of the exchange if you use the exchange. it difficult case because ussually in the wallet always write that "only send BSV to this address if you send another balance you will lose them" . for the right now you should calling the customer service or make ticket about this issue and i hope can fixed as soon as possible.


Thanks sir
3  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 27, 2020, 11:40:39 AM
Any updates sir?
4  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 08:42:01 AM
Can i say this message to abra support ?

If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:

Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell).
You used Abra's wallet and created a new BSV deposit address.
You sent BTC to this BSV address
If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).

So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.

To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.

I'd just send them a link to this thread instead... Since Heisenberg_Hunter has actually re-created your problem, they'll even be able to ask additional questions if they want to.

Oh abra can read this thread sir?
5  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 08:21:52 AM
Can i say this message to abra support ?

If it's really problematic, you can always point them towards this thread... It should explain everything that needs to be said:

Abra wallet is using their (bittrex's) api to create new deposit addresses (and probably to process withdrawals aswell).
You used Abra's wallet and created a new BSV deposit address.
You sent BTC to this BSV address
If they (bittrex) import the private key that was used to generate the BSV address into a BTC wallet, they'll be able to give you a partial refund (it would be acceptable if they charged you a couple hundred bucks to pay their engineer to perform these steps).

So, you'll basically need Abra to confirm that the BSV deposit address created with their api was shown to you so you could deposit BSV, then you'll need bittrex's staff to send you your funds back.

To be honest, i have no idear if abra is going to be willing to acknowledge this to bittrex, nor do i know if bittrex would be willing to export private keys from a BSV node and import them into a BTC node. Some exchanges do this for free, others charge a nominal fee, some won't help you at all... It's a roll of the dice, but if i were faced with this situation, at least i'd try to get my funds back.
6  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 07:48:55 AM
I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same.

Quote from: Abra Support
As you accidentally sent BTC to a BSV, our team is investigating.

Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.

Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.

Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.

It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.

Once we have an update from our engineering team, we'll be sure to reach back out.


So this message is from abra ? They told me not recoverable .
7  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 07:24:58 AM
I guess the solution is halfway through. I just received a mail from Abra support team stating that the BSV wallet is being controlled by Bittrexx and here is a copy of the same.

Quote from: Abra Support
As you accidentally sent BTC to a BSV, our team is investigating.

Currently, all altcoin (including BSV) is handled by Bittrex. When you deposit BSV into your Abra wallet, this is handled by Bittrex and reflects in your wallet.

Although you attempted to send to deposit BTC to your Abra wallet, you did not send it to your BTC address. You instead sent BTC to a BSV address and Abra does not natively support BSV. Abra only natively supports BTC, LTC, BCH and ETH.

Please be sure to only send funds to the corresponding address in order to prevent this from happening in the future.

It's unlikely these funds will be recoverable but our engineering team is looking into this for you. Once we have an update we'll be sure to reach back out.

Once we have an update from our engineering team, we'll be sure to reach back out.

@mocacinno Here is the further evidence to backup what the Abra team said were right

At this time, Abra only natively supports withdrawing to Bitcoin (BTC), Litecoin (LTC), and Bitcoin cash (BCH), Ethereum (ETH) addresses from the app. Meaning if you withdraw these cryptocurrencies you will incur a network fee from their network.

...snip...

Anytime a withdraw is done for an altcoin you will be charged a bitcoin network fee plus a Bittrex withdraw  fee. As we do not natively support our altcoins at this time, they are still synthetic within the Abra app. When a withdraw is initiated for an altcoin the underlying currency is still bitcoin, thus you will be charged the bitcoin network fee. In the background, Abra is using Bittrex to exchange BTC for the altcoin you are withdrawing. Bittrex charges a withdrawal fee. Due to this, the Bittrex fee is passed to you the user.

...snip...

P.S @Macmacmac0020 ask the Abra Support Team for help and speak with Bittrex as mocacinno said since you have approximately sent $3500. Meanwhile I will just wait for the confirmation from Abra Engineering Team and see to that if it is of some help to you.  Smiley

Thanks to all of u who help me if i recover my fund we will party party hehehe
8  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 06:43:44 AM
Ah, I get it now...

Abra claims to be a non-custodial wallet (which is unverified), but only for BTC, LTC, BCH and ETH. For other coins they probably use bittrex's api, so for all other altcoins (except BTC, LTC, BCH and ETH), abra is a CUSTODIAL wallet.

IF what they're telling you is the truth, they are right and they cannot help you. However, there are 2 more things you can do:

  • Search Abra's TOS/FAQ/... take screenshots if you have to. Try to find out if they were clear upfront that they are only non-custodial for 4 coins, and they keep all other coins on an exchange. If they did not tell you in their FAQ, their TOS, on their website or in their app, you might be able to ask them to repay you, since you were using their product under the false assumption they were non-custodial for all altcoins, so by not telling you that they kept some of your funds on an exchange, it's a little bit their fault that you cannot recover your funds
  • Try contacting bittrex TOGETHER with abra's support, explain the situation (you sent BTC to a BSV address, not knowing your BSV private keys were not derived from the xprv generated by the recovery seed from abra, but instead they were generated trough an api with bittrex). Try to convince bittrex support to send you your BTC back. Do realise you'll need abra's support, since the deposit address was most probably generated using abra's api

Thaks u sir i try contact the bittrex but my english so bad so hard to communicate
9  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 06:23:48 AM
Hello Mark,

If you sent BTC to your BTC address, they would be in your Abra wallet. If you sent BSV to a BSV address, they would be held by Bittrex but you would be able to see them in your Abra wallet.

However, your funds are sitting on the blockchain and do not reflect in your wallet because you sent BTC to a BSV address, they cannot be recovered and thus have been lost.

Please keep this in mind when sending funds to make sure you are sending funds to the address that coincides with the coin.

We apologize for the confusion, but those funds have been lost.

Best regards,
Ava
10  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 05:57:38 AM
Hello Mark,

I have answered your multiple times and explained those funds were not sent to the wallet you gave us information to.

Additionally, as mentioned, only natively supported funds can be swept from an Abra wallet.

As Abra only natively supports BTC, LTC, BCH and ETH these are the only funds you can sweep from a wallet. All altcoins (BSV) are held by Bittrex.

So once again, I do not see those funds were sent to that wallet but if they have been sent to any Abra wallet they are lost. Because you sent BTC to a BSV address they could still not sweep it as the funds are not natively held on it.

We apologize for the confusion, but those funds have been lost.

Best regards,
Ava
11  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 24, 2020, 03:47:45 AM
abra wallet support must give the private key of my bsv wallet address?
You can't get your private key of your bsv wallet address unless abra will provide you with the custom derivation path and then you'll be able to open your bsv address in other wallet provider then export key. That way you'll get your private keys and recover your btc in your bsv wallet. Try contacting the abra support about their derivation path.

they always told me the bsv address in not in my  abra wallet, but im sure its from my abra wallet i send the video to them to proof the bsv address is under my abra wallet
12  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 11:37:06 PM
Abra always reply this
   
 (Abra)
Jan 23, 3:04 PM PST

Hi Mark,

Thanks for your patience.

However, your Abra wallet is not an account, it is a wallet. This wallet will generate unique addresses for that specific wallet. Although:  13TGoYW91eMJXUqK2zGLUetm5GdV3 is one of your addresses, that is not the address on the transaction hash you shared before.

We have looked into this issue further and see via the blockchain: https://www.blockchain.com/btc/tx/b50133a8ce46c2eb9d65cf82e57be28f803c48666e455527aeae42272877 that you sent funds to this address: 1Na9ZvogrWGWSYAzpWPFS5axKV4z7kQ

The transaction did confirm but this address does not belong to this wallet, which is why you do not see the amount in your wallet.

Additionally, regardless if you sent BTC to a BSV address you would still need to know which wallet you sent it to as you did not send it to this Abra wallet.

If you sent it to another Abra wallet, those funds would be lost as you cannot recover BTC sent to a BSV address.

Best regards,
13  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 08:49:25 AM
Abra can steal my money or no?
14  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 08:39:21 AM
Or wait for @Heisenberg_Hunter's test if he can guess the correct path as he had successfully reproduced your issue.
I don't think its possible to extract the exact address after trying out various derivation paths from reddit topics and stack exchange replies. I guess they are changing the unique paths for a set of wallets they handle. I mailed them requesting for the unique custom derivation path to restore my $0.1  Cheesy We should probably wait until then. If I am able to get back mine, OP should try that derivation path as well. If that didn't work, we should try another way to help OP. Either way, I think the support team won't be helpful since they don't really know how wallets and private keys work.  Sad

You should have written down or recorded the recovery phrase from the very beginning. Without that, your funds are pretty much gone.
Passphrases are accessible through the Abra wallet. Even if we don't have the passphrase, that can be recovered later.

Menu -> Wallet Security -> View recovery phrase -> Show my phrase now

Can use electrumsv?
I am literally hesitant to recommend a scam wallet for a scam coin. But still you need the derivation paths to find the exact private key which has your bsv address.

Thanks to all of you i will ask the abra to give me the derivation path .
15  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 07:39:56 AM
I have recovery phrase sir but cant input to electrum app they need private key i only have recovery phrase i dont know the private key

Hmm, perhaps other BSV-compatible wallets might work. Have you tried electrumSV (not sure if this and electrum are inter-related)?

Quote
Sir , what if abra didnt want to give my bsv private key?

Abra doesn't have access to your private keys. Mainly because users have full control over their wallet.

However if they're an exchange then they have the full access.

@mocacinno: I wonder, if Abra mentioned that recovery phrase = private key then either should suffice. I remembered ADA wallets can just be unlocked from the 12 recovery phrases.

Can use electrumsv?
16  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 07:14:38 AM
--snip--
I have recovery phrase sir but cant input to electrum app they need private key i only have recovery phrase i dont know the private key

In simple words: the recovery phrase is used by the wallet to calculate a master private key.
This master private key is used to derive actual private keys. However, this process isn't 1-to-1. 1 Master private key can be used to generate an infinite amount of series of private keys depending on the derivation path.
It's actually a bit more difficult than this, but this is the general idear behind seed phrases, xprv, private keys and derivation paths.

This is why we need to know this derivation path. If you enter the wrong path, a completely "useless" series of private keys will get derived. There are some standards as to which derivation paths to use, but abra already said they use custom derivation paths.

Sir , what if abra didnt want to give my bsv private key?
17  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 07:09:48 AM
--snip--
According to Abra:
Quote
The Abra wallet is designed to give you full, exclusive control of your private key. When you first download the wallet, you are prompted to write down a “recovery phrase”: that is your private key. So long as you keep your recovery phrase safe and do not install any malware on your phone, your private key will remain in your exclusive control.

You should have written down or recorded the recovery phrase from the very beginning. Without that, your funds are pretty much gone.

I've been following this case from the beginning, and (eventough he hasn't explicitly told us), the OP never said he didn't save the seed phrase.

@OP: is it possible to explicitly verify and tell us if you have the 13 word seed phrase written down (don't post the actual 13 words)? If not, the rest of this thread is more or less futile...

@OP: are you 100% sure address 1Na9ZvogrWGWSYAzpWPFS5axKV4z7kQJTt was generated by your abra wallet?
What i would do is the following:
  • create a screenshot of your abra wallet, showing this address
  • send it to abra support, explicitly telling them that this address was generated by their wallet, but for the wrong coin
  • tell them that if they can tell you how to derive the private key for this address (generated for BSV), that you can import this private key into a lot of wallets on the BTC network, and you should be able to spend those unspent outputs funding 1Na9ZvogrWGWSYAzpWPFS5axKV4z7kQJTt
  • So basically, in order not to create confusion, ask them how to derive a private key for BSV. Since they claim to be a non-custodial wallet, there should be no reason not to give this information to you...


Thank u very much sir
18  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 07:07:41 AM
Thanks sir but i dont know how to get my bsv private key so sad

According to Abra:
Quote
The Abra wallet is designed to give you full, exclusive control of your private key. When you first download the wallet, you are prompted to write down a “recovery phrase”: that is your private key. So long as you keep your recovery phrase safe and do not install any malware on your phone, your private key will remain in your exclusive control.

You should have written down or recorded the recovery phrase from the very beginning. Without that, your funds are pretty much gone.

I have recovery phrase sir but cant input to electrum app they need private key i only have recovery phrase i dont know the private key
19  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 06:40:36 AM
Don't be in hurry try to handle this situation calmly and provide your correct address and private key and follow the steps which all the member has mentioned and follow up with their support team to get back your funds.

Thanks sir but i dont know how to get my bsv private key so sad
20  Other / Beginners & Help / Re: Accidentally sent btc to bsv address please help me on: January 23, 2020, 05:26:52 AM
abra wallet support must give the private key of my bsv wallet address?
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