Appologies for that. I was actually trying to modify this topic and accidentally moved here. Trying to get it sorted as am not very experienced here

Excuse me. Why should I do that. I have written everything that's the truth and also written when they have given me the money. Whats written here is what happened so should be in front of everyone. It doesn't ruin the company name but people should atleast know what happened. Thanks.

And below is the only email I got from them that wasn't automated:

Hi Rajat,

Firstly, thank you for your patience whilst our player safety team completed verification checks and an internal review of your accounts.

Your account was suspended following the identification of a number of other accounts which all appeared to be similar. I'd like to thank you for providing us with an explanation why these accounts were created. This information was passed to our investigations team to aid in their review of the accounts.

At Cloudbet we value our players and strive to provide the best possible experience in both the casino and sports sections of the site, it's also important that players adhere to the terms that govern the site. With that in mind I'd like to remind you of the following term;

7.1.10.2. Only one account per customer/IP/household is allowed. If you attempt and/or successfully open more than one account, all of your accounts may be blocked, suspended or closed and any Cryptocurrency credited to your account frozen.

After considering all of the facts, both the internal investigation and the explanation by yourself, we are happy to pass the account verification and reopen your account. It's important that you only make use of one account, which will be the one associated to this email address.

Going forward, I will be your main point of contact at Cloudbet. Our support team will still be able to resolve all the usual queries, however should you require any further assistance you're always welcome to reach out to me.

I trust this message meets your understanding. Once again, thank you for your patience and congratulations on your winnings.

Hey semobo,

Okay. So what I got from the issue as to my understanding is below:

1. Usually when I saw cases like mine they usually void all the bets and give them deposits but in this case my deposits were far more than what I asked for. Still am happy because I have played fair and atleast they gave me what I deserved. I just hope same is done with other people as well.

2. I guess I made the flag type 3 so people supported me in that because since day 1 I have written everything that was 100% correct and have never manipulated anything.

I still feel they took a lot of time but at last gave me my money i.e. my withdrawal as they couldn't void the bets according to their agreement as that would have been burden on them to give me back the 40000 usdt and the 3.54 ETH. I guess it was my case where I deposited much more than the withdrawal I asked for but won't be the case in others so I just don't know what to say in this aspect. I just hope nobody gets in my situation ever.

Thanks to everyone who helped. sent my best wishes and goodwill to those I know helped me.. check your addresses you gave me. Really appreciate it. I could just finish all my debts through this and now am debt free.

Surely will do that. Thanks.

Thanks everyone Thanks cloudbet I confirm I have received all of my money now and my account is open.

Hello all,

I received my money. Thanks so much for helping. Really appreciate the same.

Hello,
Please bear with me if I cannot make you understand few things but it's all in the link I shared. So let me confirm all the things here step by step and you can see the link screenshots and can see the relevance:

1. I asked for a withdrawal from Cloudbet on the 12th of March for 25086 USDT which they haven't sent me and indeed blocked my account( screenshot of withdrawal requests are in the link that I shared).

2. They asked for verification documents that I sent immediately to them and they told me that they wil investigate my account/s and give me a decision(also in the link provided)

3. They asked me about any other account if I used and I told them about any account or accounts that I ever used on 15th March.

4. Since then I have only received replies which are kind of automated ones(on the emails - screenshots in the link)

5. Rest details are on there main link i.e. https://bitcointalk.org/index.php?topic=333552.6980 (page 350-358)

As far as things in my knowledge I can give you these details and am trying to do everything to show people what misjudgement or negligence am going through. Please help me with this case as the money was my hard earned money and am really frustrated that I still don't have anything from it.
Also my deposits with them are about 42000 USDT AND 3.54 ETH which I lost and I recovered 25086 USDT which I tried to withdraw but they are still holding my withdrawal even after 40 days.

Also all of the conversations are here as well:

https://ibb.co/album/GcNfZ0

Done. Thanks.
Type 3 Flag : https://bitcointalk.org/index.php?action=trust;u=154563;page=iflags

Need support. Really in need as for Cloudbet the 25086 USDT is nothing but for me it's everything.

Support will be highly appreciated. Your support may be able to save me from the disaster. Thanks Everyone and Anyone.

Accusation/Reference : https://bitcointalk.org/index.php?topic=5327634.msg56686275#msg56686275

Type 3 Flag : https://bitcointalk.org/index.php?action=trust;u=154563;page=iflags

Almost 40 days over. No money and No account access and same automated replies from Cloudbet. Investigation going on forever. Please if you guys aren't happy with my winnings then atleast give me my deposits, this isn't a joke they are my earnings..  Link of email received:
https://ibb.co/KGpZK0Z

Almost 40 days over. No money and same automated replies from Cloudbet. Link of email received:
https://ibb.co/KGpZK0Z

Cloudbet,

When are you going to complete your investigation and give me my 25086 USDT please. You should also work on client retention rather than making new clients. Atleast conclude your investigation and open my account so I can withdraw my money that's stuck with you. It was my money that I really n check d for my survival. Thank you. Even if you are not in a mood to give or do these type of things let me know straight away so I can take things forward.

So one mistake gives them the opportunity to seize my 1000s of dollars? Investigation for what then? I just wish anybody trying to defend these type of things by online casinos get the same taste. Loosing 1000s of dollars was fine and when I recovered some then also am wrong. C'mon people they will start doing these things and taking money from people and not return it if we continue finding our own mistakes everytime. If you seeing the mistake also see that my total deposits in irregular ones is 42000 USDT and 3.54 ETH. Did I make the account only to give money? Loosing so much money is always fine but if you recover some of it your DEPOSITS are seized and also your WINNINGS are seized.

Don't you think I did that for the first 20 days. I know there's nothing wrong with my account/s and all the bets were played very fair. I have just played fairly so what is this investigation for? I have told them on 15th of March about any account I had then why didn't they already told me they won't give anything for.that breach. If am fair on my part why isn't cloudbet, what kind of investigation is that. A person whose not very professional in playing got some luck some day and recovered some of his money and then they just playing with his money, is that fair?

Why is it that whenever I read your messages it always feels like you are talking from cloudbets end. I agree you sometimes say things that favor both sides but mostly you speak cloudbets language. Who told you my verification is done? Please if you cannot help me with this then don't give your biased opinions here. You haven't been waiting for your money but I have been waiting. I should maybe ask you these things when you loose 25000 USD sometime. If your still defending them then stop it and if you are from cloudbet itself keep on writing as its not your money that's stuck with some scammers but mine is.

Excuse me,
Who completed my verification? Where's the confirmation to that? Do you think I would have been after them if they completed it am waiting for 35 days for just a verification and Withdrawal and you telling me they completed it? They have never ever completed any verification nor given me my 25086 USD that they are probably using.

Are you any different from them? They are doing the same thing that you have already done and still just buying time so the person leaves you. You think someone will leave you guys for the scam you have done? I have been replying you here it doesn't mean I have stopped other things, am doing everything possible side by side to not let you guys scam me and leave.