(SOLVED) Cloudbet SCAMMED me - Not giving my 25086 withdrawal

[examplens]

You create two flags against Cloudbet and asking for flag support, that's OK.
But we have one problem here, you did not post clear evidence of whats happened here. In the second post on this topic, user @acroman08 show you how really scam accusations need to look but you ignore this.
Your proof is a bunch of screenshots from chat, who has the will to read it this way? even if we ignore the fact that it is possible to manipulate there.

So, you can't expect any support until you present us with all the evidence. evidence that clearly indicates fraud, and for which it is not necessary to read miles of meaningless conversation. If you are not sure how to do it, check other topics in this section, and saw how other experienced members create scam accusations.

[rajatabbey1234]

You create two flags against Cloudbet and asking for flag support, that's OK.
But we have one problem here, you did not post clear evidence of whats happened here. In the second post on this topic, user @acroman08 show you how really scam accusations need to look but you ignore this.
Your proof is a bunch of screenshots from chat, who has the will to read it this way? even if we ignore the fact that it is possible to manipulate there.

So, you can't expect any support until you present us with all the evidence. evidence that clearly indicates fraud, and for which it is not necessary to read miles of meaningless conversation. If you are not sure how to do it, check other topics in this section, and saw how other experienced members create scam accusations.

Hello,
Please bear with me if I cannot make you understand few things but it's all in the link I shared. So let me confirm all the things here step by step and you can see the link screenshots and can see the relevance:

1. I asked for a withdrawal from Cloudbet on the 12th of March for 25086 USDT which they haven't sent me and indeed blocked my account( screenshot of withdrawal requests are in the link that I shared).

2. They asked for verification documents that I sent immediately to them and they told me that they wil investigate my account/s and give me a decision(also in the link provided)

3. They asked me about any other account if I used and I told them about any account or accounts that I ever used on 15th March.

4. Since then I have only received replies which are kind of automated ones(on the emails - screenshots in the link)

5. Rest details are on there main link i.e. https://bitcointalk.org/index.php?topic=333552.6980 (page 350-358)

As far as things in my knowledge I can give you these details and am trying to do everything to show people what misjudgement or negligence am going through. Please help me with this case as the money was my hard earned money and am really frustrated that I still don't have anything from it.
Also my deposits with them are about 42000 USDT AND 3.54 ETH which I lost and I recovered 25086 USDT which I tried to withdraw but they are still holding my withdrawal even after 40 days.

[examplens]

ok, here I looked in a little more detail at what is happening here.
How much money do you deposit on Cloudbet? If I understand correctly, 3.54ETH and 4050USDT, right?

Hello,
Please bear with me if I cannot make you understand few things but it's all in the link I shared. So let me confirm all the things here step by step and you can see the link screenshots and can see the relevance:

1. I asked for a withdrawal from Cloudbet on the 12th of March for 25086 USDT which they haven't sent me and indeed blocked my account( screenshot of withdrawal requests are in the link that I shared).

2. They asked for verification documents that I sent immediately to them and they told me that they wil investigate my account/s and give me a decision(also in the link provided)

3. They asked me about any other account if I used and I told them about any account or accounts that I ever used on 15th March.

4. Since then I have only received replies which are kind of automated ones(on the emails - screenshots in the link)

5. Rest details are on there main link i.e. https://bitcointalk.org/index.php?topic=333552.6980 (page 350-358)

As far as things in my knowledge I can give you these details and am trying to do everything to show people what misjudgement or negligence am going through. Please help me with this case as the money was my hard earned money and am really frustrated that I still don't have anything from it.
Also my deposits with them are about 42000 USDT AND 3.54 ETH which I lost and I recovered 25086 USDT which I tried to withdraw but they are still holding my withdrawal even after 40 days.

Ok, what I find as important things here
You asked Cloudbet about your withdrawal and his answer is here:

@rajatabbey1234 - Please note that sometimes account verifications can take a little longer depending on the nature of the verification itself but rest assured that you'll be able to access the account after all the necessary checks have been made.

I messaged the Player Safety team so that they can expedite the verification process for you. The support team will message you as soon as there is an update.

mostly (from your email communication) they repeat the same thing, "your account is under review and be patient"



Also if I understand part of your communication with their support correctly, they told you here that everything was fine and that your transaction was ongoing? (It will be fine if you can confirm the date of this chat) I have singled out only two pictures from your album which seem important.

Only one account per customer/IP/household is allowed. If you attempt and/or successfully open more than one account, all of your accounts may be blocked, suspended, or closed and any Cryptocurrency credited to your account frozen.

have they ever invoked this rule and that perhaps the reason for stopping the payment is that it is your second account?
For reference, I quote below your explanation, why you have two accounts here, I can't see a problem until you abused the possibilities through two accounts.

Hi Everyone!

Our player safety team is reviewing this account and we ask for the player's patience, please.

We would like to remind the player and the wider community about our terms around account usage:

7.1.10.2. Only one account per customer/IP/household is allowed. If you attempt and/or successfully open more than one account, all of your accounts may be blocked, suspended, or closed and any Cryptocurrency credited to your account frozen.

Account verifications may take longer in case of a breach in our Terms & Conditions, but we are doing everything we can to successfully finalize the process and inform the player at the earliest convenience.

Thanks for your comments!

Wishing you all a great week!

Hello Cloudbet,

You wrote these things here but did you also write that I informed you already that I was unaware of the terms regarding accounts and after I received your email regarding the multiple accounts and informing you about my accounts that were irregularly opened? Its all in the album that I shared above and anyone can see the conversations that I had with you I don't have to hide anything because I have always played fair. Now regarding what happened let me explain in detail which I have mostly explained you on the email conversations:

1. My first and only account that I ever used till 15th FEBRUARY 2021 was the date after which I lost the 2FA for it.

2. Being unaware of multiple accounts Terms I made the other account (irregular one as your terms say) was created and used from 21st Feb to 5th March 2021 and was made through facebook and the deposits in that account are about 38000 USDT and 3.54 ETH and one withdrawal of around 7700 USDT. This was through facebook login. Never used it after 5th March 2021. PROOF below:

https://etherscan.io/address/0x26d1e5B2245Ae207397603cA5209DB3574C11037

3.Last and recent one - Facebook access denied so I logged in through my Google account on the 11th March night time and deposited two times a total of about 4040 USDT and made a withdrawal request of about 25086 USDT just after 2-3 hours of creating this account after which you blocked my account and everyone knows what happened after.. PROOF below:

https://etherscan.io/address/0xe5858e1103953Af28d590a5228579dF9B63De9be

Please note that I don't have any allegations as such and just want my money back. I have seen cases like these when someone is unaware and you tell them as your terms say that ALL BETS OF IRREGULAR ACCOUNTS WILL BE VOID (loosing or winning) and you refund the deposits. In that case as I have given you the facts and everything you desired by March 16th aren't you taking too much time? If I seek or you give me my deposits also then my deposits in the irregular accounts as termed in your Terms are about 42000 USDT plus 3.54 ETH and one withdrawal of around 7700 USDT(IN THE TWO IRREGULAR ACCOUNTS OPENED UNKNOWINGLY ABOUT THE TERMS). I just know that I have played and mostly lost so atleast am eligible for my winnings here otherwise my deposits are far more than the withdrawal am seeking(which is my own winnings)

Also note that as any new account was created and used the old account was never ever used again as I couldn't access the last one..

I am going to tag them until they give a concrete explanation of what is going on here. on their trust page, I see several neutral feedbacks from DT members revised from the negative because of false accusation. that is why it is important to hear what is happening on their part.
In the end, if there something against the rule by your side, they should need to allow you to withdraw at least that part of the money which you are deposited there.

hey have already had a similar case, where they agreed to pay out user funds only under pressure

marlboroza

2019-02-08

Reference

Negative revised to neutral. Cloudbet locked account and seized funds. After scam accusations they returned funds to player. Read reference for more details.

Theb

2019-02-20

Reference

Changing my negative feedback to neutral. Both Swofty and ginalli received the full amount of their withdrawals. Also Swofty admitted that it was his fault for the delay. This tag to remind other members that Cloudbet has a history of holding withdrawals from players with big winnings. They will also ask for KYC for the process.

[rajatabbey1234]

Hello all,

I received my money. Thanks so much for helping. Really appreciate the same.

[examplens]

Hello all,

I received my money. Thanks so much for helping. Really appreciate the same.

well, that's fine. what should you do now?
First, you need to rename the subject of this topic to [SOLVED] or something like that.
Because you can't delete your flag, you need to oppose them and ask other people which support it, to do the same thing.

[rajatabbey1234]

Hello all,

I received my money. Thanks so much for helping. Really appreciate the same.

well, that's fine. what should you do now?
First, you need to rename the subject of this topic to [SOLVED] or something like that.
Because you can't delete your flag, you need to oppose them and ask other people which support it, to do the same thing.

Surely will do that. Thanks.

[Trixoempire]

you should dellete your post your ruin the company name.

[rajatabbey1234]

you should dellete your post your ruin the company name.

Excuse me. Why should I do that. I have written everything that's the truth and also written when they have given me the money. Whats written here is what happened so should be in front of everyone. It doesn't ruin the company name but people should atleast know what happened. Thanks.

[acroman08]

you should dellete your post your ruin the company name.

how does it ruin the company name when the issue has been solved and the user who complained has been paid full of the price he thought that he was scammed? and yeah, rajatabbey1234 is correct that people should know what happened.

now I am curious why was this thread was moved on Bitcoin Discussion > Legal > when the thread was actually created as a scam accusation to cloudbet.

[rajatabbey1234]

you should dellete your post your ruin the company name.

how does it ruin the company name when the issue has been solved and the user who complained has been paid full of the price he thought that he was scammed? and yeah, rajatabbey1234 is correct that people should know what happened.

now I am curious why was this thread was moved on Bitcoin Discussion > Legal > when the thread was actually created as a scam accusation to cloudbet.

Appologies for that. I was actually trying to modify this topic and accidentally moved here. Trying to get it sorted as am not very experienced here

[aioc]

Appologies for that. I was actually trying to modify this topic and accidentally moved here. Trying to get it sorted as am not very experienced here

You should lock this topic and made an official post that the problem is solved it's unfair for Cloudbet that this thread is still open you did the right thing changing the title from Scam accusation to Solved, now complete it by posting about the issue and locking it.

[examplens]

You should lock this topic and made an official post that the problem is solved it's unfair for Cloudbet that this thread is still open you did the right thing changing the title from Scam accusation to Solved, now complete it by posting about the issue and locking it.

OP was already added to the topic (SOLVED), which clearly indicates the status of this issue. There is no need to open another topic about this case.
There is nothing unfair to Cloudbet, on the contrary, this proves that they still care about their customers and their reputation.
as far as I understand, this is the second time this has happened where their verification takes longer than expected. It’s okay to make sure everything is regular, I don't see a serious problem here, as long as they make the right decisions in the end.