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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: March 01, 2013, 12:25:02 PM
BitInstant (BI) has been under scrutiny for several months. I'm really surprised that they just recently stopped offering the option for cash deposit (MoneyGram) to your BTC address. It happened once before, but then it was up a little over a week later.

***Will someone please respond to the following question:
   - Should I just not us mt.gox? It sounds like they are the ones who are screwing around. Or is it actually  Bitinstant causing all the delays?

I had great post typed out, far more info, well written and it answered a few questions for fellow posters. I sat here for an hour typing it and fixing every tiny error. I obviously had become signed out at that point but didn't realize it before I hit "Post". Lost it all  Cry

Anyway, I guess we're all newbs if we are posting here. Looking forward to further discussions in future about 2 of my favorite things in the world: Silk Road and BTCs!

P.S. Jackd523 everyone relies on BitInsant, which sucks, because they are the only one I know and you're FORCED to use them. I just noticed yesterday they now only offer 5 options in the "Pay to" drop-down menu (Dwolla, PayPal, BitStamp, VirWox, and VouchX).

Theres a ton of other options besides Bitinstant.  Its just that Bitinstant was the fastest, easiest, and most reliable up until about a month ago.  I think all this has to do with Bitcoins being at almost $35.00 a coin.  I am sure everyone is waiting to see if the market crashes again because I am sure no company wants to be stuck with a shit ton of Bitcoins if the value drops to $2.00 again.
2  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 27, 2013, 06:19:39 PM
Went to deposit funds on Thursday but used CVS Moneygram instead of Walmarts
due to location and time. All was well until I got my confirmation email. It said the
funds got sent to "exchange" account instead of the # I put in there. What the frack?
Went back and forth in emails with MtGox and Bitinstant and finally have MtGox saying that
they've located the deposit and frozen the account but are waiting on the reversal
and redeposit to my account ID. Sadly Bitinstant support seems to be ignoring me
now which really makes me sad. I and family/friends have exchanged quite a few
bitcoins through Bitinstant and MtGox but have always used Walmarts moneygram.
Note to self, don't use CVS anymore. Was wondering if someone might be able to
help me with this? Been several days and the items I wanted to purchase
aren't even up for auction anymore so it'd be really swell if someone could help me
get my $480.00 back >.<

[OBF-GNJWO-280]
ticket_2o3EwzV7JbR167XE

Jareth Fox


You need to send Yankee a private message giving him your information but he normally posts on this thread almost daily and I have not seen anything on this thread in over a week. And its not because you used CVS.  It is Bitinstant.  Do not use them.  Their company has not responded to anybody in over a week on this forum.  Maybe thru private messages but their support is a complete joke.  I came on here to see if they were up and running again but it looks like things have gotten worse so I need to find an alternative too.  I was thinking ziggap or bitfloor.
3  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 20, 2013, 01:29:25 PM
Luckily I got my funds last week even though it took 5 days.  I came back on here because I need to get some more Bitcoins but it looks like Bitinstant is still not a viable option.  Does anybody know any other reputable companies where I can pay cash at a location and receive Bitcoins within a day.
4  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 14, 2013, 07:59:55 PM

Update.  Finally received Bitcoins ordered Saturday received Thursday.  When I purchased the Bitcoins it was worth about $305.00 which on Saturday was $23.50 for one Bitcoin and i was going to receive 13 Bitcoins.  Today when the transaction went thru one Bitcoin was worth $26.40 and they refunded the fees so I had $316.05 but with the price going up $3.00 a Bitcoin in four days I am still only receiving 12 Bitcoins.  I am not going to even say what that leads me to believe they could be doing.  Oh well at least I got the majority of it back.  Not sure if ill use this service again.

What is your BTC address so we can refund the fees?

1PEAaAiZDkJ77Sjp6QQQ4zGwszJTT6YuBx  

Update:  Fees refunded




5  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 14, 2013, 05:34:45 PM
Update.  Finally received Bitcoins ordered Saturday received Thursday.  When I purchased the Bitcoins it was worth about $305.00 which on Saturday was $23.50 for one Bitcoin and i was going to receive 13 Bitcoins.  Today when the transaction went thru one Bitcoin was worth $26.40 and they refunded the fees so I had $316.05 but with the price going up $3.00 a Bitcoin in four days I am still only receiving 12 Bitcoins.  I am not going to even say what that leads me to believe they could be doing.  Oh well at least I got the majority of it back.  Not sure if ill use this service again.


Update:  Fees refunded
6  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 14, 2013, 11:20:21 AM
still nothing b99c8fb2-d807-4bc7-949f-b44d1a0bf18f

Update:  Received Bitcoins.   Just be patient if you did not get your Bitcoins.  One way or another Charlie will take care of you. 
7  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 14, 2013, 12:51:31 AM
Just got home from work and still nothing.  Filed with the BBB as promised.  Its a shame this company could not provide an ounce of customer service.  You have $320.00 of mine.  Finish the transaction or at least let me know when there will be a solution.


Hey man did you ever get any results from them ? Did you ever get your BTC. I just lost 200 to these people.. I am very mad..They say that they have pushed them through and nothing happened..

No I never got my coins.  The only response i have gotten on this matter was over a day ago when Yankee said he was looking into it but never offered a solution.   This is getting ridiculous.


Update:  Received Bitcoins.   Just be patient if you did not get your Bitcoins.  One way or another Charlie will take care of you. 
8  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 13, 2013, 10:59:35 PM
Just got home from work and still nothing.  Filed with the BBB as promised.  Its a shame this company could not provide an ounce of customer service.  You have $320.00 of mine.  Finish the transaction or at least let me know when there will be a solution.


Update:  Received Bitcoins.   Just be patient if you did not get your Bitcoins.  One way or another Charlie will take care of you. 
9  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 13, 2013, 12:18:38 PM
4 days still nothing merchant order id b99c8fb2-d807-4bc7-949f-b44d1a0bf18f  Bitinstant has been aware since Saturday that my payment has gone through and still nothing.  I am starting to get highly irritated.  There is nothing instant about their service or support.  One big joke.  If I dont have the link to coinapult by the time i am home from work today i will be reporting this to the BBB.

Update:  Received Bitcoins.   Just be patient if you did not get your Bitcoins.  One way or another Charlie will take care of you. 
10  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 12, 2013, 12:59:34 PM
My payment went through with zip zap almost 3 days ago.  My merchant order id b99c8fb2-d807-4bc7-949f-b44d1a0bf18f.  I never received my email from bitinstant with the coinapult link.  Any help would be appreciated.


Update:  Received Bitcoins.   Just be patient if you did not get your Bitcoins.  One way or another Charlie will take care of you. 
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