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- in the settings of my account, I still see the inscription "Identity Pending "
- tell me how long will the documents be confirmed?
- Please continue the dialogue with me from this new ticket.
We've sent you all details to f********@gmail.com. Your request is being investigated as part of the anti-fraud procedure. Bumping this thread, are you guys going to give the dude's his money or what? What you need to investigate? I'm not sure wym by anti-fraud procedure shit you talking about not sure how you can fraud crypto. you f***tards just giving bunch of excuses to take over the OP's money. When it comes to money, you can expect everyone will go crazy at some point when the money becomes bigger. They attempted to scam with just 0.8BTC and then pretend they wanna resolve the issue. This time its $55K, its is big enough that they can create similar project to once again scam more people but as usual they will pretend to resolve this issue til OP gives up. check this https://www.trustpilot.com/review/freewallet.org a lot reveiw about stolen money. it’s strange why the service still works successfully. |
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Step 6:
Provide Links to active profiles in any social network. We understand that on some occasions, this information may require some time to retrieve.
Step 5:
Send a clear closeup photo of an original paper version or an original PDF version of any of the following documents:
-bank card statement;
-excerpt from a household register;
-tax bill or tax return;
-utility bill payment receipt (water/gas/internet/phone and so on).
The document should be addressed to your name and residential address and issued no longer than 3 months ago. Information should be in English. If the documents are in another language, please send a notarized translation. --snip-- I know it's a (very) little bit offtopic, but still a valid question for freewallet: Apparently, you force people to get notarized translations for their documents if they're not in English... I recon more people are living in non-english speaking countries than the other way around, so i guess most of the people that get ambushed by your hidden KYC procedure end up having to pay for notarized transations? https://www.universal-translation-services.com/what-is-a-notarized-translation/We’ve made the process for calculating prices very simple. We take the number of pages and multiple them with $20, then add another $20 per document. The number of words per page has to be under two hundred words. If the page has more than two hundred words, then the rate per word will be $0.12 for the total number of words.
Now you know what is a notarized translation and how much does it cost. And you can rest assured that we sport the lowest rates on the market!
-bank card statement => my bank card statement is at least 3 pages long... 3*20 + 20 = $80 -excerpt from a household register => no idear what this is, no idear where i would get one... Apart from this, at least 1 page... 1*20+20 = $40 -tax bill or tax return => 10 pages in my country... 10*20+20 = $220 -utility bill payment receipt (water/gas/internet/phone and so on). .. At least 4 pages in my country... 4*20+20 = $100 Minimal notarised translation cost => $440 What if the amount of their funds you locked up is smaller than the cost of these translations? You just keep everything? I've got a good idear, stipulate that the notary public has to be a famous person that has appeared in at least 2 dozen films with a rotten tomato score of 8 (or higher), that way you get to keep everything all the time... What if the documents are in a spouse's name? For example, our phonebill is in my wife's name, but you require documents to be in my name... Do I really need to cancell my phone contract and open a new one in my name before you'll unlock my funds? By the way, i'm not active on any social media, so i guess i would be screwed anyway if i ever decided to use your service, right? you are absolutely right in your opinion. All requested documents have nothing to do with this. Has the right to block funds only by court order and not at the request of services. and a request for all sorts of different documents is done only to ensure that verification is impossible and difficult and costly. So that customers eventually abandoned their funds. A freewallet could justify its fraudulent actions with an absurd KYC |
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Hello, Responding to these accusations, I'd like to indicate the status of resolution for each one of them: 01. FreeWallet.org Scam - Millions stolen No funds were stolen. The reason our users got worried is because they checked their wallet balances on the blockchain explorer and found out the funds aren't there. However, the address displayed in the app is a so-called "hot wallet" used for receiving transactions. Therefore, this movement of funds was rebalancing between different cold storages.02. FREEWallet.org SCAM ( Don't use any of their iOS or Android APP)This post is reiteration of the previous item about 'stolen' millions. So, read the explanation above. 03. FREEWallet.org BIG SCAM, THIEF'S ( Don't use any of their iOS or Android APP )These transactions were in progress in conditions of a heavy congestion on the network. After a while, they were completed. 04. Freewallet.org is a SCAMAlthough there is no account of resolution, I believe that the XEM and STEEM transactions were refunded as in such cases (no payment ID being put) we complete them manually. LSK transactions were completed as it is indicated in the post. 05. Freewallet is SCAMA complaint to crediting Ignis airdop. Unfortunately, I am not able to track the data of this user in our system now. However, Ignis coins were automatically credited to all NXT holders who had maintained a balance by the time the fork took place. 06. Beware freewallet is a scam wallet ! Account of resolution: https://bitcointalk.org/index.php?topic=4436226.msg40427313#msg4042731307. FreeWallet.org - Racketeers of personal and financial data , and scammers .Account of resolution: https://bitcointalk.org/index.php?topic=4442815.msg49283295#msg49283295And we are not the 'Racketeers of financial and personal data' 08. [Unsolved after 70 days] Freewallet.org is a SCAM, do NOT User's complaint was posted on August 2. As we can see, on August 25 the transaction was retrieved. So it did not take 70 days to get resolved. 09. FREEWallet.org is a SCAM!!(solved)The tag of the subject speaks of itself: resolved10. Freewallet.org is SCAM !! DO NOT USE THIS WALLET !![Solved]Resolved: https://bitcointalk.org/index.php?topic=4980334.msg46107392#msg4610739211. Monero FreeWallet is a [SCAM]We've never heard back from a complainer and thus were not able to identify his account/support request. 12. FREEWallet.org is a SCAMResolved: https://bitcointalk.org/index.php?topic=5128260.msg50584275#msg5058427513. Freewallet delaying refunding(Solved)Resolved: https://bitcointalk.org/index.php?topic=5134482.msg50784980#msg5078498014. Freewallet stole over $1,000 in ZEC from me! [RESOLVED]The transaction was completed: https://bitcointalk.org/index.php?topic=5163429.msg52150652#msg5215065215. Freewallet.org is a fraudster who cheated me out of 15.2BTCResolved: https://bitcointalk.org/index.php?topic=5164369.msg51831722#msg5183172216. Freewallet.org is the Scam(sloved)Resolved: https://bitcointalk.org/index.php?topic=5176285.msg52231088#msg5223108817. Solved - Freewallet.org making me nervous! (at the end nothing to worry about)Tag speaks for itself: solved18. Freewallet.org scam ,no reason to say have is risk, Resolved although we've posted a late account on it. 19. Freewallet makes me stress asking me proof ID and freezing my walletThe account is back to normal: https://bitcointalk.org/index.php?topic=5201157.msg53073366#msg5307336620. Freewallet lies to usersOur explanation in details: https://bitcointalk.org/index.php?topic=5207037.msg53266843#msg53266843All fees can be viewed in 'Send' section! 21. Freewallet.org is a scam or they are just never satisfiedResolved: https://bitcointalk.org/index.php?topic=5217074.msg53594109#msg5359410922. FreeWallet steal my DOGECOINSResolved although we've posted a late account on it. 23. [Help] Freewallet.org wants to steal 35 XMR (Solved)Tag speaks for itself: https://bitcointalk.org/index.php?topic=5229460.msg54001374#msg5400137424. freewallet.org just blocked all withdrawals when trying to change 1BTC into USDTResolved although we've posted a late account on it. 25. Another Freewallet ScamStill waiting for the user's clarification. Otherwise, we are not able to identify his account/support request. 26. FREEWallet.org stole 55 000$! be careful SCAMThe case is in progress. As everyone can see, most cases were solved. Pending issues always attract attention whereas the fact of their resolution is less interesting. Don't you find it strange that all tickets start to be solved only when they don’t post them on the forums? why don’t they dare right away by email? and chat support? Imagine how many people suffered from their fraud that did not write anywhere, either on forums or on other sites? it turns out that only when the problem became public - you only then begin to solve it. and those problems that do not spread on the forum - you do not solve and ignore? You don’t think that you are only confirming that you are cheating with customers through such actions, and as soon as they know how to publicize the problem, you will solve it right away, not before that ... the conclusion is that you are the only one your are SCAMMERS |
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Hello,
Once all requested documents are provided, the procedure won't take long.
Please comply with the tips indicated by the support representative.
I already sent all document to verify my account, what else information do you need? Please, answer a question: is there any word about "blocking funds with no reason" in user agreement? By the way, according to your terms and conditions users doesn’t need to verify accounts to make standard operations in the wallet. My lawyer got a screenshots of chat with your support, where you claim that is no need to verify identity to deposit, send and exchange coins. I need to return access to my funds as soon as possible. By my estimate, I have lost approximately $55,000 because of your actions. Accordingly, I hereby demand immediate access to my account and the money therein. In the event that my account is not unlocked soon, I will be compelled to pursue legal action. Hello, The 5.4 clause of our terms specifies that. ( https://freewallet.org/terms#5) Please keep up with the requirements of our security dept and you'll be able to complete the verification soon. I sent you all the documents that support required. I've been waiting 3 days: "Identity Pending " Please answer me right here, my user id - 0396a70b. if you don’t unlock the funds in the coming days, I will sent complaint and all information to https://www.sec.gov/oiea/Complaint.htmlI want to make my case public, because I dont want to wait months or years to unlock my funds. Don't you find it strange that all tickets start to be solved only when they don’t post them on the forums? why don’t they dare right away by email? and chat caliper? Imagine how many people suffered from their fraud that did not write anywhere, either on forums or on other sites? I advise you not to wait but contact the police. I want to get them to RETURN MONEY to EVERYTHING, not just those who post on the forums. Write complaints right away everywhere - on the Google Play App Store and the provider who issued them the domain https://support.namecheap.com/index.php?/Tickets/Submit/RenderForm |
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You can also see that most of these issues were resolved. So far, speaking about your case, you've never referred to your request number or user ID. I specifically do not write my ticket here. so you don’t decide immediately. and so there is clear evidence that you are deceiving your customers. The police are on your site. and collects data. also complaint and all information sent https://www.sec.gov/oiea/Complaint.htmlCode: In case Freewallet detects suspicious activity on Freewallet account, Freewallet conducts AML/KYC procedure for the user Code: ask to provide all necessary information for verification, including without limitation an ID, photo, screenshots showing the source of all your incoming transactions etc Its all about verification, but any word in agreement about blocking my funds! Why do not you give an answer to this question? you do not legally block funds and keep them in your possession. only the COURT can decide on the detention of funds |
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check how many thread with scam frewallet https://bitcointalk.org/index.php?topic=5249178 there all links 1. FreeWallet.org Scam - Millions stolen 2. FREEWallet.org SCAM ( Don't use any of their iOS or Android APP) 3. FREEWallet.org BIG SCAM, THIEF'S ( Don't use any of their iOS or Android APP ) 4. Freewallet.org is a SCAM 5. Freewallet is SCAM 6. Beware freewallet is a scam wallet ! 7. FreeWallet.org - Racketeers of personal and financial data , and scammers . 8. [Unsolved after 70 days] Freewallet.org is a SCAM, do NOT 9. FREEWallet.org is a SCAM!!(solved) 10. Freewallet.org is SCAM !! DO NOT USE THIS WALLET !![Solved] 11. Monero FreeWallet is a [SCAM] 12. FREEWallet.org is a SCAM 13. Freewallet delaying refunding(Solved) 14. Freewallet stole over $1,000 in ZEC from me! [RESOLVED] 15. Freewallet.org is a fraudster who cheated me out of 15.2BTC 16. Freewallet.org is the Scam(sloved) 17. Solved - Freewallet.org making me nervous! (at the end nothing to worry about) 18. Freewallet.org scam ,no reason to say have is risk, 19. Freewallet makes me stress asking me proof ID and freezing my wallet 20. Freewallet lies to users 21. Freewallet.org is a scam or they are just never satisfied 22. FreeWallet steal my DOGECOINS 23. [Help] Freewallet.org wants to steal 35 XMR (Solved) 24. freewallet.org just blocked all withdrawals when trying to change 1BTC into USDT 25. Another Freewallet Scam 26. FREEWallet.org stole 55 000$! be careful SCAM WHEN YOU STOP SCAM PEOPLE? |
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a lot of reviews that Frewallet steals money from customers  |
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Hello, Scammers site Link:https://freewallet.org/ Amount Scammed: 55,000 USDT !!! when I wanted to withdraw my money, the transaction was blocked. my account has passed all verification, and is blocked for no reason.  Hello, As we can see, the verification procedure has been initiated for your account. Your money is safe. Please get back to the notification you've received by email and respond to it. Thank you. How long will verification take? I can not wait long. I urgently need my money. i wait already 6 month |
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I believe we have no way to help you based on the descriptions you give here  It is partly your fault for using unorthodox wallets. We have always suggested and emphasized that users on this forum should use Electrum as the safest wallet. You didn't do that. Sorry, but I think we can't do anything for you. They do not reply to your messages, all you should do is give up. Sorry about that From now, be extra careful in any future transactions or options. Thank you for your answer I hope so and my account is released You said that the last conversation with them was yesterday. can you show me you not get you money i wait alredy 6 month for finihed KYC verification they lie everyday - soon will be finished I advise you to contact the police as I did. Any update on your support ticket number? no i wait 6 month when you finished KYC. you answere every day - "wait, soon will be finished" and nothing else i think you just have to scoff at the customers, and you are not going to return the money. only for this, after six months of waiting, I contacted the police, provided all the data and photos of the correspondence between me and your support team. and also provided all the facts that I was able to collect on the Internet |
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FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace.
You should be ashamed of yourselves.
This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. your are scammers https://www.youtube.com/watch?v=MTpt6QGI_ZY&feature=emb_logo this is one of many evidence. not considering the situation on the my account. KYC verification has been going on for 6 months. and you send the answers “you rushed your check” “wait so soon” “contact me wait” and meanwhile I have already lost 20% of my funds due to lower prices. and i think you nor want give me rest amount from my account ( not your account) MY account - and you stole my money. becouse me wallet in you site empty - you transafered all my funds to your maun wallet. You did not have the right to conduct any transactions without my knowledge and even limit my withdrawal account. make a deposit without problems and REMOVE the money - wait for the end of verification, which after six months can not end. You stolen money from a lot people and you know that. You’re accusing them of what? You just wrote a bunch of words and don’t want to get to the end of it? They are trying to help you they do a KYC check six months do you think this is normal? All documents were submitted 6 months ago. and now every day one answer - "wait" - where do you see a desire to help? I see only the desire to take away my money. Now the police will take care of their activities. |
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I believe we have no way to help you based on the descriptions you give here It is partly your fault for using unorthodox wallets. We have always suggested and emphasized that users on this forum should use Electrum as the safest wallet. You didn't do that. Sorry, but I think we can't do anything for you. They do not reply to your messages, all you should do is give up. Sorry about that From now, be extra careful in any future transactions or options. Thank you for your answer I hope so and my account is released You said that the last conversation with them was yesterday. can you show me you not get you money i wait alredy 6 month for finihed KYC verification they lie everyday - soon will be finished I advise you to contact the police as I did. |
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FreeWallet you are a fucking shambles of a service (if you can call yourself that). Do yourselves & the entire crypto community & favour & cease trading. Your selective KYC checks & the hoops you make people jump through just to access THEIR funds are a disgrace.
You should be ashamed of yourselves.
This may sound disappointing: we've got big plans for the future and aim to stay. If you had personal experience with any of our 20+ apps or had the opportunity to try crypto purchase, instant exchange of free transfers within Freewallet, let us know. your are scammers https://www.youtube.com/watch?v=MTpt6QGI_ZY&feature=emb_logo this is one of many evidence. not considering the situation on the my account. KYC verification has been going on for 6 months. and you send the answers “you rushed your check” “wait so soon” “contact me wait” and meanwhile I have already lost 20% of my funds due to lower prices. and i think you nor want give me rest amount from my account ( not your account) MY account - and you stole my money. becouse me wallet in you site empty - you transafered all my funds to your maun wallet. You did not have the right to conduct any transactions without my knowledge and even limit my withdrawal account. make a deposit without problems and REMOVE the money - wait for the end of verification, which after six months can not end. You stolen money from a lot people and you know that. |
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you take my money 6 month ago and write every day i mast wait to ended Verify process/
i go to police today and there finish process verify
Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. Alex, what is your support ticket number? you will know my ticket number when police come with me in your office Yesterday, my lawyer drafted a statement to the police. Your fraudulent actions against customers must be brought to an end. |
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the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer."
I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police.
Based on this information, we are not able to answer you to the point. We need to have a look at the support ticket and find out the status of the verification procedure. You started the verification process in the month of July 2019. and to this day you check and give only one answer to my questions - wait for the verification procedure to complete, it will be completed soon. and so for six months now. I will not specifically post my ticket so that you do not start running to decide everything. NO. stop cheating people. you are scammers. now everything will be through the police. and the fact of fraud and not legal possession of funds. So that the fact of the violation remains and you did not fix anything. So that finally the police are interested in you and finally punish you for all your actions. When police finished - ALL KNOWS - YOU ARE SCAMMERS |
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you take my money 6 month ago and write every day i mast wait to ended Verify process/
i go to police today and there finish process verify
Hi. Please note that funds remain on your account as long as the AML procedure is on. Would you please share your support ticket number or user ID? Thanks in advance. the procedure lasts six months? are you serious? every time your so-called support writes. "wait soon for answer." I waited well enough. I collected absolutely all the complaints about your wallet. and my lawyer made complaints to the police about the illegal deduction of funds. Money on the account and on the wallets they have not been there for a long time they are all transferred to yours. Therefore, all further proceedings will go with the help of the police. |
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@Freewallet
Hello,
I started using Freewallet a day ago and also got suspended for suspicious activity just a few hours later.
I submitted the requested documents but Im worried that it wont get unlocked based on what I am reading in this thread.
I do need access to my Funds urgently. could you please help me get it resolved in a reasonable amount of time. My Ticket number is 209204.
Regards
Rupert
Hi Rupert. Thanks for contacting. We'll get to your documents in the nearest time. Please note that we'll send you further notifications to the ticket No 209185. Best regards, Freewallet. you take my money 6 month ago and write every day i mast wait to ended Verify process/ i go to police today and there finish process verify |
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всем привет. сделал сегодня три транзакции со свое кошелька биткоин. комиссию оплатил. они висят в неподтвержденных пишет "высокий приоритете" но так никто и не обрабатывает транзы. искал суппорта в блокчейне - никого не нашел. может кто подскажет что делать? почему транзы не обрабатывают? и если они подвисли. то можно как то их вернуть обратно? или они просто пропадут? вот три транзы: https://blockchain.i...7f23f9c9b9cd565 https://blockchain.i...cac535d29fbc621 https://blockchain.i...7f8208523d2d66b знающий народ, подскажите что делать??7 раньше всегда обрабатывались в течении 20-40 минут. а сегодня подвисли и нету подтверждений ну как бы чуток сеть загружена https://bitcointalk.org/index.php?topic=1634763.0 не понял смысл обрезанных транзакций, жди должно все пройти,если ты отправлял с локального кошелька то вот тут описывают способ протолкнуть транзакцию https://bitcointalk.org/index.php?topic=1462908.0 все что ты будешь делать ты будешь делать на свой страх и риск, если отправлял с онлайн кошелька то через несколько дней будет откат транзакции спасибо, что ответили, я подправил ссылки, немного не верно сделал копипаст. отправлял я с кошелька который у меня стоит на Мультибит. просто транзы которые были мне отправлены получили подтверждения в течении 30 минут. А когда я их отправил на обменник, то они подвисли, и висят уже несколько часов, потому и переживаю не знаю что делать. Надеюсь транзы не пропадут? |
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