Problem with BitInstant -> MtGox transaction [RESOLVED]

[Furyan]

I'm hoping that Yankee sees this thread, I have an outstanding BitInstant transaction that failed due to MtGox's high load last night and I can't get any response from BitInstant at all.  They've now got my money from Dwolla and haven't provided what I paid for.

Yankee if you see this and can look into it, my order ID is 1fd33350-e2ee-42c0-9a23-04054dd14b55

I have already emailed support@bitinstant.com but have received no reply.

Thanks.

[URSAY]

Sorry if you are experiencing any issues!  I can assure you that most transactions go very smoothly.

I am looking into your particular transaction and we'll have this resolved shortly.

Thanks for using BitInstant.   

[Furyan]

I have not yet received any deposit in my MtGox account - I have been obsessively checking my messages, email and spam and refreshing my MtGox account - nothing. Ursay can you please follow up.

EDIT: This is now resolved