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Bitcoin Forum > Economy > Marketplace > Service Discussion > Problem with BitInstant -> MtGox transaction [RESOLVED]
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Furyan (OP)
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March 29, 2013, 08:45:19 PM
Last edit: April 01, 2013, 11:08:28 PM by Furyan (Guildminers)
 #1
I'm hoping that Yankee sees this thread, I have an outstanding BitInstant transaction that failed due to MtGox's high load last night and I can't get any response from BitInstant at all.  They've now got my money from Dwolla and haven't provided what I paid for.

Yankee if you see this and can look into it, my order ID is 1fd33350-e2ee-42c0-9a23-04054dd14b55

I have already emailed support@bitinstant.com but have received no reply.

Thanks.
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URSAY
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April 01, 2013, 07:39:47 PM
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Sorry if you are experiencing any issues!  I can assure you that most transactions go very smoothly.

I am looking into your particular transaction and we'll have this resolved shortly.

Thanks for using BitInstant.   Smiley
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April 01, 2013, 08:12:04 PM
Last edit: April 01, 2013, 11:08:11 PM by Furyan (Guildminers)
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I have not yet received any deposit in my MtGox account - I have been obsessively checking my messages, email and spam and refreshing my MtGox account - nothing. Ursay can you please follow up.

EDIT: This is now resolved
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