Why Poloniex randomly holds withdrawals and deposits? I am sick of this happenning. I have 0,4 BTC in approval for withdrawl since 5 days ago and they never answer support. Do you guys know If there is another thin I can do?
I have no idea either but exchanges in general(especially poloniex, it seems) seems to be significantly lacking quality customer support. I remember this wasn't the case a year ago, and my tickets were able to be responded within 24h in a timely manner.
This is definitely not the case now, as poloniex is one of the most problematic support that i've seen in the crypto space so far. Plus, all the withdrawals seem to be in "awaiting confirmation" state which seems to be explained by nothing.
You won't believe this. I received some BCC because I had BTC there when this shit happened. So guess what! I withdrawl my BCC and again they hold my coins... Haha I can't believe this... 5 tickets opened till now and no answer...
That really sucks. So now you've got 0.4 BTC AND 0.4 BCC stuck, and you can't cancel neither requests? Jesus.