Cryptopia Balance

[Sanjeewa101]

Hi,
Recently I send 10 ETN from Electronium wallet to Cryptopia Exchange, Now Transactions was completed.
I double checked Send Address and Payment ID in Electronium wallet.
But balance not more ap on Cryptopia exchange.
Anybody know whats going on
Thanks

[cry4crypto]

You should contact their support and explain the issue. Before you do that though, you might want to check how many confirmations are required for a transfer to be considered complete by the exchange and double check whether you've sent to the right address!

[milhaop]

It's needed some confirmations, not only one. You should check it out with Cryptopia. I guess for ETH and ERC-20 Tokens are needed 20 confirmations.

[bitcoinqueen08]

wait few hours. if you deposit right address they will add your coin soon.My last deposit takes 12 hours in cryptopia exchange

[aardvark15]

Hi,
Recently I send 10 ETN from Electronium wallet to Cryptopia Exchange, Now Transactions was completed.
I double checked Send Address and Payment ID in Electronium wallet.
But balance not more ap on Cryptopia exchange.
Anybody know whats going on
Thanks

I don’t know how long you waited, but give it at least 30 minutes to confirm or maybe an hour. I’ve sent Bitcoins to that exchange and never had a problem, at least not yet. Maybe it takes longer with Electronium than Bitcoin. If it doesn’t confirm in an hour, maybe submit a support ticket. So far this exchange has always been good for me, but keep us posted on the outcome of your situation.

[h55]

please wait to confirm your transaction. it may take some hours then if you could not see the ETN in your wallet please connect with start exchange/wallet support team

[Thirdspace]

you should check the status on cryptopia end instead of your wallet or explorer
it seems they currently have network connection problem as I can see only 1 peer is connected
the coin info on cryptopia shows this for ETN

Code:

 Electroneum (ETN)	CryptoNight	Other	Connections: 1	147465	OK	Active	v0.11.0.0

this 1 peer and cryptopia may be on wrong chain and do not see your tx at all